Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Cortney Ware
Cortney Ware at Julio Jones Kia

Cortney Ware

Service Advisor

Julio Jones Kia

4301 Greensboro Ave
Tuscaloosa, AL 35405

Contact Me
4.9
8 Reviews
4.9

8 Reviews

Write a Review

8 Reviews of Cortney Ware

July 03, 2025

Dealership Rating
Employee Rating

Very friendly and care. Neat restroom and good snacks. Listen to customers. Lobby is nice More

by Marjorette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany McPherson

Report | Print
Jul 03, 2025

Julio Jones Kia responded

Thank you so much for your kind words! We're glad you felt welcomed and cared for during your visit. We take pride in keeping our lobby and restrooms clean and comfortable, and it's great to hear you enjoyed the snacks too. Listening to our customers is a top priority, and we're happy to know you felt heard and valued. We appreciate your support and look forward to seeing you again soon!

July 03, 2025

Dealership Rating
Employee Rating

The employees were courteous and professional. The work was done quickly. They answered my questions. More

by broronmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 03, 2025

Julio Jones Kia responded

Thank you for your thoughtful review! We're so glad to hear that our team was courteous, professional, and able to get the work done quickly for you. It's also great to know your questions were answered—we always aim to provide clear, helpful service. We appreciate your support and hope to serve you again in the future!

July 03, 2025

Dealership Rating
Employee Rating

the spoke with kindness introduce themselves, and ask what i needed i didn’t have to want long in line for help,he took my key and someone came drove my car to change my oil More

by b.mwilliams1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany McPherson

Report | Print
Jul 03, 2025

Julio Jones Kia responded

Thank you so much for taking the time to leave us this kind review! We're thrilled to hear that you had a smooth and welcoming experience. It's great to know our team greeted you kindly, got you taken care of quickly, and made sure your oil change was handled efficiently. We truly appreciate your support and look forward to seeing you again next time!

July 03, 2025

Dealership Rating
Employee Rating

Went in for tires, balance, alignment, brakes. I believe the balance is off. I returned to dealership and Courtney promptly got next available tech to recheck my car, and not seeing any immediate More

by JasonM_Bonilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

June 30, 2025

Dealership Rating
Employee Rating

The service was excellent and the employees were very helpful and communicated very nicely appreciate More

by MITCHELL22LATASHIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany McPherson

Report | Print
Jul 01, 2025

Julio Jones Kia responded

Thank you for your kind words! We're so glad to hear you had an excellent experience and that our team was helpful and communicative throughout. We truly appreciate your support and look forward to serving you again in the future!

June 30, 2025

Dealership Rating
Employee Rating

Great place clean very respectful workers fast past and no long time wait… thanks Jas More

by jasminecarpenter1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Mordecai, Larrian Tutton, Larry Taylor, Brian Drawhorn, Savanna Braselton, Lane Richardson, Brittany McPherson, Rayquan Wilson , Dave Ayers

Report | Print
Jul 01, 2025

Julio Jones Kia responded

Thank you so much for the great review! We’re glad to hear you had a positive experience with our respectful team and quick service. We’ll be sure to pass your thanks along to the team! If there’s anything else you need, we’re always here to help.

June 25, 2025

Dealership Rating
Employee Rating

Service center was courteous and helpful with warranty repair. The communication throughout the process could be better. I always had to reach out for updates, except when it was received and ready for More

by Robert B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 01, 2025

Julio Jones Kia responded

Thank you for taking the time to share your experience. We're glad to hear our service center was courteous and helpful with your warranty repair. We do apologize for the communication issues you experienced during the process—that’s something we take seriously and are working to improve. Your feedback is truly appreciated and helps us serve our customers better. If there's anything else we can assist you with, please don’t hesitate to reach out.

June 18, 2025

Dealership Rating
Employee Rating

All staff was courteous and professional Corey and Bridget were awesome the whole visit was great More

by terrycrowell63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany McPherson

Report | Print
Jun 19, 2025

Julio Jones Kia responded

We strive to provide great service every time, and hearing that your whole visit was great truly makes our day. If there's anything else you'd like to share or any way we can make your next visit even better, please don't hesitate to reach out. Thanks again for taking the time to let us know—you made our team's day!