Cortney Ware
Cortney Ware at Julio Jones Kia

Cortney Ware

Service Advisor

Julio Jones Kia

4301 Greensboro Ave
Tuscaloosa, AL 35405

Contact Me
4.8
80 Reviews
4.8

80 Reviews

Write a Review

80 Reviews of Cortney Ware

April 02, 2026

Dealership Rating
Employee Rating

Over charge greatly on car repair service. Made an appointment for service didnt get to my car until the next day More

by kountryboy205
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

March 30, 2026

Dealership Rating
Employee Rating

Always friendly and helpful Cortney always greets us with a smile and is always willing to help or give support More

by ROLLINS1705
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Mar 31, 2026

Julio Jones Kia responded

Thank you so much for your kind words and continued support! We’re thrilled to hear that Cortney consistently greets you with a smile and is always helpful and supportive. That’s exactly the experience we strive to provide. We truly appreciate you choosing Julio Jones Kia and look forward to seeing you again soon! 🚗✨

March 28, 2026

Dealership Rating
Employee Rating

Friendly staff. Excellent mechanics. Nice waiting area. Service department is always flexible with scheduling needs and last minute changes. Always greet me with a s More

by LACY984
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Mar 31, 2026

Julio Jones Kia responded

Thank you so much for the wonderful feedback! We’re thrilled to hear you’ve had such positive experiences with our friendly staff, skilled technicians, and comfortable waiting area. It’s great to know our service team has been flexible with your scheduling needs and always keeps you informed about your vehicle. We truly appreciate your continued trust in Julio Jones Kia and look forward to taking care of you at your next visit! 🚗✨

March 22, 2026

Dealership Rating
Employee Rating

The cars need more strength to them if that make sense. I had a transmission issue with one I had barely 3years.but hey it was a V6.Would love to see KIA create a V8.The designs of the outer body of KIA car More

by GRAY.CURTIS19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ansharn Glenn, Andgrill Kinnie, Daniel Sargent, Brittany McPherson, Regina Parks , Idk her name but she's over the service dept.She is very helpful.I give her a 5start

Mar 31, 2026

Julio Jones Kia responded

Thank you for the review and the honest feedback! We’re happy you enjoy the sharp exterior designs on our Kias. Sorry to hear about the transmission trouble on your previous V6 — we take reliability seriously and appreciate you sharing your experience. Kia continues to refine our engines and transmissions, and all new vehicles come with excellent powertrain warranties. We don’t have a V8 option right now, but our current turbo and 4-cylinder setups deliver strong performance with better efficiency. If you ever want to test drive the latest models or have your current Kia checked out, just let us know — we’d be glad to help. Come see us anytime! The Julio Jones Kia Team

March 12, 2026

Dealership Rating
Employee Rating

They don't treat me like a girl They are super helpful and don't take advantage of me just because im a woman who knows nothing about vehicles. More

by POOLE.BRANDIC
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Mar 18, 2026

Julio Jones Kia responded

Thank you for sharing your experience! We’re so glad to hear you felt respected, supported, and well taken care of during your visit. Our goal is to provide honest, helpful service to every customer, and it means a lot to know that came through. We truly appreciate your trust and look forward to helping you again in the future!

March 10, 2026

Dealership Rating
Employee Rating

Courtney is the best! !! He ALWAYS take good care of me and my vehicle when it’s time for any of my vehicle’s maintenance/repair needs. I love the service that I get at Jul More

by Ms. M.Duncan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2026

Julio Jones Kia responded

Thank you so much, Ms. Duncan, for your kind words and continued support! We’re thrilled to hear that Courtney consistently takes great care of you and your vehicle. We’ll be sure to pass along your compliments to him! It means a lot to us that you love the service you receive at Julio Jones Kia, and we look forward to continuing to serve you for all your maintenance and repair needs.

March 06, 2026

Dealership Rating
Employee Rating

It was pretty smooth and operational. The service was exceptional. I would definitely come back again soon for another appointment. More

by 3amber57
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Mar 07, 2026

Julio Jones Kia responded

What a great review—thank you! We're so glad your experience was smooth and operational, with service that felt truly exceptional. Your plan to return soon for another appointment makes our whole team smile! We take pride in making every visit easy and top-notch. Come back whenever you're ready—we'll be here ready to help. Appreciate you!

March 04, 2026

Dealership Rating
Employee Rating

5. He is always courteous and shows professionalism. Courtney makes sure the customer is shown concern about their vehicle's service. More

by SHIRLEYCARR116
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Mar 07, 2026

Julio Jones Kia responded

What an excellent review—thank you! We're so glad Cortney's consistent courtesy, professionalism, and concern for your vehicle's service made a positive impact. He truly puts customers first, and comments like this motivate the whole team. We love having you as part of the Julio Jones Kia family—stop by anytime for your next service!

March 03, 2026

Dealership Rating
Employee Rating

The experience was good. The tech took care of me and my car. I did not have to wait too long for everything to be done. More

by Casburster
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Mar 07, 2026

Julio Jones Kia responded

We truly appreciate you sharing your positive experience! It's wonderful to know our technician took great care of you and your vehicle, and that everything was wrapped up quickly without a long wait. That's the kind of smooth, customer-first service we're proud of every day. Thank you for choosing Julio Jones Kia—please come back anytime for your next service!

March 03, 2026

Dealership Rating
Employee Rating

Very nice and friendly staff. I never have problems When I stay and wait for my car to be serviced, they make sure I'm comfortable More

by CHEATUM18
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Mar 07, 2026

Julio Jones Kia responded

What a fantastic review—thank you! We're thrilled our friendly staff made your service visit smooth and comfortable, with no problems at all. Hearing that you feel well taken care of while you wait motivates the whole team to keep it up. We love having loyal customers like you at Julio Jones Kia—stop by anytime!

1
...

Dealership Inventory (156 Vehicles)

new 2026 Kia K4 car, priced at $28,875
2026 Kia K4
new
Wave Blue exterior
CVT
Front-wheel Drive
used 2024 Jeep Wrangler 4xe car, priced at $32,571
2024 Jeep Wrangler 4xe
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Kia K5 car, priced at $32,690
2026 Kia K5
new
Snow White Pearl exterior
Automatic
All-wheel Drive
new 2026 Kia K4 car, priced at $29,715
2026 Kia K4
new
Snow White Pearl exterior
CVT
Front-wheel Drive
new 2026 Kia K4 car, priced at $25,220
2026 Kia K4
new
Snow White Pearl exterior
CVT
Front-wheel Drive
new 2026 Kia Seltos car, priced at $29,235
2026 Kia Seltos
new
Pluton Blue/Black Roof exterior
CVT
All-wheel Drive