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Cortney Ware
Cortney Ware at Julio Jones Kia

Cortney Ware

Service Advisor

Julio Jones Kia

4301 Greensboro Ave
Tuscaloosa, AL 35405

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4.7
42 Reviews
4.7

42 Reviews

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42 Reviews of Cortney Ware

November 25, 2025

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Employee Rating

No response at all at the moment. Nothing really to say about the service. Thanks More

by RAFAELLEWIS575
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Workmanship
Service Time
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Recommend Dealer
No
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Nov 25, 2025

Julio Jones Kia responded

Thank you for your feedback. We’re sorry to hear we didn’t make a stronger impression during your visit. We appreciate you giving us the opportunity to serve you, and we hope to provide a more memorable and positive experience next time. If there’s anything specific we can improve on, we’d be grateful to hear from you.

November 24, 2025

Dealership Rating
Employee Rating

Good experience I had an great experience I had an great experience at Julio Jones good service plan on buying another car in the future More

by GERMEIKO.MCGUIRE
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

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Nov 25, 2025

Julio Jones Kia responded

Thank you for sharing your experience! We’re so glad to hear you had a great visit and received good service at Julio Jones Kia. We appreciate your trust in us and are excited to help you again when you're ready for your next car. Thanks for choosing us! 🚗✨

November 13, 2025

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They answered all my questions and made sure I was satisfied with what was done More

by SHONDOLYNPARKER01
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

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Nov 15, 2025

Julio Jones Kia responded

Thank you so much for your review! We’re happy to hear that our team was able to answer all your questions and make sure you left completely satisfied. We appreciate you choosing Julio Jones Kia and look forward to helping you again in the future! 🚗✨

November 13, 2025

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They were fast, friendly, and accomplished the task. They even went the extra mile to wash car before handing over keys. Well done KIA Tuscaloosa! More

by macker0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany McPherson

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Nov 15, 2025

Julio Jones Kia responded

Thank you for the great review! We’re glad to hear our team delivered fast, friendly service and took that extra step to get your car washed before returning it. We truly appreciate you choosing Kia Tuscaloosa and look forward to serving you again! 🚗✨

November 11, 2025

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Employee Rating

This was the very first service that my vehicle needed. I pulled up and Cortney greeted me and went over everything that would be done to my vehicle. I left the vehicle there and I received a message as so More

by ANASTASHIAR86
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

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Nov 12, 2025

Julio Jones Kia responded

This was the very first service that my vehicle needed. I pulled up and Cortney greeted me and went over everything that would be done to my vehicle. I left the vehicle there and I received a message as soon as it was ready to be picked.

November 09, 2025

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Its always clean and the staff always friendly and very helpful and attentive to your needed.. More

by tskip1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rayquan Wilson

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Nov 10, 2025

Julio Jones Kia responded

Thank you for your wonderful feedback! We’re so glad you always find our dealership clean and our team friendly and attentive. We truly appreciate your support and look forward to seeing you again soon!

November 08, 2025

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Employee Rating

Too long; no follow-up; not adequate info regarding car; cost too high; not satisfied More

by yolande.howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brittany McPherson

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Nov 10, 2025

Julio Jones Kia responded

We’re sorry to hear about your experience and appreciate your honest feedback. We’d like the opportunity to discuss this further and make things right. Please reach out to our Service Manager at (205) 345-8040 so we can review your visit in detail and address your concerns.

November 08, 2025

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Mr. Cortney and Mrs. Brittany and Mrs Robin and Mrs Megan all the staff are great people, and always great service. Always glad to have a team like this to assist me with all my kia vehicles. More

by tuckerry21
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

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Nov 10, 2025

Julio Jones Kia responded

Thank you so much for your kind words and continued trust in our team! We’re thrilled to hear that Cortney, Brittany, Robin, Megan, and the rest of the staff have taken great care of you. We truly appreciate your loyalty and look forward to serving you and your Kia vehicles for years to come! 🚗✨

November 04, 2025

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Employee Rating

Great service at Julio Jones Kia! The staff was friendly, helpful, and got my car done fast. I really appreciate their professionalism and great customer care. More

by K4YSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 05, 2025

Julio Jones Kia responded

Thank you so much for the kind words! We’re thrilled to hear you had a great experience with our team and that your service was quick and professional. We truly appreciate your trust in Julio Jones Kia and look forward to serving you again! 🚗💨

October 26, 2025

Dealership Rating
Employee Rating

Other than hard to get someone once I did everything was good. Salesman did a good job! More

by tprosperi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 28, 2025

Julio Jones Kia responded

Thank you for sharing your experience! We’re so glad to hear everything went smoothly and that our team took great care of you. We truly appreciate your kind words and hope to see you again soon! 🚗😊

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