82 Reviews
Write a Review82 Reviews of Cooper The Service Dog
December 12, 2024
Jay Stur was amazing, kind, and personable. He is just learning the trade but will go very far. Everyone was great, finance and the shop. Would recommend this team. He is just learning the trade but will go very far. Everyone was great, finance and the shop. Would recommend this team. More
Other Employees Tagged: Andrew Espinoza, Austin Schutt , Jaypeth Stur 5 star
November 23, 2024
Just had 4200 dollars worth of work done on my truck. Got it back. Drove 30 miles. Heard a weird clunking noise on the tire. Took cap off and 2 of the luggage nuts have fallen off the tire. This is the s Got it back. Drove 30 miles. Heard a weird clunking noise on the tire. Took cap off and 2 of the luggage nuts have fallen off the tire. This is the second time this has happened when they work on my truck. The service department is horrible. Do not use them. I'm done with Erich Chevrolet. More
Other Employees Tagged: Joe Altmix, Don Mulhauser, Austin Schutt
November 15, 2024
Did I ever have my truck in there for Service at Emich Chevrolet? I far as I know I never did get Service there. What is READ there? Nothing matter what I say. When I purchased this Tuck I as well as Chevrolet? I far as I know I never did get Service there. What is READ there? Nothing matter what I say. When I purchased this Tuck I as well as the DEALER knew it was used. But why on the 120 point inspection was key things missing? Air Filter was on this Inspection list. I know for a FACT it was never looked at. I found it full of LEAVES, So NOONE EVERY LOOKED AT IT. THAT SUCKS. Second issue the Right Body Door frame was damaged. NO one DISCLOSED THAT TO ME BLOW ME OFF. When I did tell them. Said to me this was a USED TRUCK you should expect things like this? THAT IS BODY DAMAGE. So why was i told go away get it fix on your Dime. If the simple things of Air Filter are not inspected, why would I expect the Right-side Body Damage to be seen? NO ONE THEIR cares about Inspections on USED AUTOS. So, screw off then. Why would I trust the Service department to do an Oil Change and Filter when they can't do inspections on used autos? More
Other Employees Tagged: Joe Altmix, Don Mulhauser, Matthew Gordon, Austin Schutt, Roger Magana, Kade Pointer, VICTOR RIVERA-SOTO
November 10, 2024
In and out quickly! They did a great job and they are always friendly! I will be back! They did a great job and they are always friendly! I will be back! More
Other Employees Tagged: Joe Altmix, Don Mulhauser, Matthew Gordon, Austin Schutt, Roger Magana, Kade Pointer, VICTOR RIVERA-SOTO
October 27, 2024
Love it. Would definitely recommend my friends and family to go and shop there for sure Would definitely recommend my friends and family to go and shop there for sure More
Other Employees Tagged: Don Mulhauser, Matthew Gordon, Roger Magana
October 01, 2024
Great service every time at this location. , they got me in for a recall even though I didn’t have an appointment. , they got me in for a recall even though I didn’t have an appointment. More
Other Employees Tagged: Joe Altmix, Don Mulhauser, Matthew Gordon, Austin Schutt, Roger Magana, Kade Pointer, VICTOR RIVERA-SOTO
September 24, 2024
Kade was incredibly helpful and was very attentive to my requests. He kept me in the loop about all repairs and the cost was exactly what he quoted. Will come back for sure! requests. He kept me in the loop about all repairs and the cost was exactly what he quoted. Will come back for sure! More
Other Employees Tagged: Kade Pointer
August 19, 2024
Don was great and knew exactly how to deal with my company car program. He also was accommodating of me adding things to my appointment when there was initially only one problem, by the time of my app company car program. He also was accommodating of me adding things to my appointment when there was initially only one problem, by the time of my appointment I got 3 problems solved! More
Other Employees Tagged: Joe Altmix, Don Mulhauser, Matthew Gordon, Austin Schutt, Roger Magana, Kade Pointer, VICTOR RIVERA-SOTO
August 12, 2024
Having dealt with many dealers in my life, this is one of the top ones. All were so kind, professional and knew their trucks. Special thanks to Kade, Nora and Gloria! And of course Cooper! the top ones. All were so kind, professional and knew their trucks. Special thanks to Kade, Nora and Gloria! And of course Cooper! More
Other Employees Tagged: Gloria Gallardo, Nora Tellez, Kade Pointer