Collin Bourque

Executive Volkswagen was very accommodating to my appointment needs my car looked spectacular when I got it back! appointment needs my car looked spectacular when I got it back! More

by RENERUGGIERO55 Verified Customer Verified Customer

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Continuous issues with my CERTIFIED PREOWNED vehicle. Already had to bring it in twice for repairs; they tried to blame a PIECE OF POPCORN for somehow breaking the vent clip off underneath the seat. Popc Already had to bring it in twice for repairs; they tried to blame a PIECE OF POPCORN for somehow breaking the vent clip off underneath the seat. Popcorn that wasn’t there when the issue first started, and when it was diagnosed by the dealer the first time. Yet. When I brought in for the repair a week later, they now tried to blame a couple kernels of popcorn my daughter had spilled 2 days prior. Guess she time traveled back in time. And the popcorn somehow has enough force to break off a clip….. Now having SIGNIFICANT GPS issues. Made an appt for 1.5 weeks after it started (which was the same day the returned the car to me after the vent clip repair…. Maybe the timing is just a coincidence) and dynamic signs issues. Was told it would need a day. My ride wasn’t able to pick me up, and I have a CHILD. Oh, and this is a car I pay for…. When I called to ask about a loaner, I’m told there’s a “months long” waiting list…. Odd, since I just got a loaner without issue 2 weeks ago. Apparently I should just keep driving a car with significant location issues, or just walk from Seymour to north haven daily to bring my daughter to school, or pay for Uber/lyfts. All while still paying for the car I bought as a CERTIFIED PRE OWNED. The dynamic signs issue beeps and dings constantly. Extremely distracting and dangerous while driving. And no way to turn it off. The service manager? Great question. Completely inaccessible; never there to speak to in person or on the phone. What. A. Mess. More

by Wilbs137 Verified Customer Verified Customer

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Always excellent service at Executive Volkswagen. Consistently professional and helpful (Skip Tyler to name a few). Much appreciated. Consistently professional and helpful (Skip Tyler to name a few). Much appreciated. More

by INGIBEAR101 Verified Customer Verified Customer

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The service department is just great to work with. They are very knowledgeable and genuine. They are very knowledgeable and genuine. More

by slmdean Verified Customer Verified Customer

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Service department is thorough, I appreciate having a video and explanation of work done. This visit Collin was my service advisor and I enjoyed hearing his enthusiasm for his position at Executive and f video and explanation of work done. This visit Collin was my service advisor and I enjoyed hearing his enthusiasm for his position at Executive and for Volkswagen vehicles! More

by rdmoore5 Verified Customer Verified Customer

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Very quick service, and friendly service dept. I called b/c my oil was low and got an appt right away. I called b/c my oil was low and got an appt right away. More

by ROBYNJ888 Verified Customer Verified Customer

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Service is great. I was out in 15 minutes. The customer service was fantastic. I could not recommend their service department more. I was out in 15 minutes. The customer service was fantastic. I could not recommend their service department more. More

by MLEONE70 Verified Customer Verified Customer

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Excellent technician. Job done very well . Will recommend to my friends. Appointment takes just short time. Good waiting area. Job done very well . Will recommend to my friends. Appointment takes just short time. Good waiting area. More

by SMOLGOVSKIY Verified Customer Verified Customer

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Everyone is welcoming and super nice and a very clean space, no issues Job done in timely manner space, no issues Job done in timely manner More

by stephaniemichaud Verified Customer Verified Customer

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Professional and friendly Welcoming,gave details all through The entire experience was pleasant. The people were professional and friendly. Waiting time was short and feedback succinctly provided. Very through The entire experience was pleasant. The people were professional and friendly. Waiting time was short and feedback succinctly provided. Very executive indeed More

by SCARLETATIENO Verified Customer Verified Customer

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