Colleen Wright
Colleen Wright at BMW of Orland Park
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Colleen Wright

Client Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.8
54 Reviews
4.8

54 Reviews

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54 Reviews of Colleen Wright

October 18, 2024

Dealership Rating
Employee Rating

Colleen is so easy to work with! She had everything ready for me to come in and sign and get back to work. More

by asolofra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 20, 2024

BMW of Orland Park responded

We're delighted to hear that Colleen made your experience at BMW of Orland Park smooth and efficient! Thank you for sharing this feedback, and we hope you're enjoying your new vehicle.

August 25, 2024

Dealership Rating
Employee Rating

BMW of Orland Park still rates excellence in their customer service, consideration, efficiency and quality. Bill in service always is concerned and inquires that things are moving smoothly. More

by CDCMCN@ameritech.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe McFadden, Jason Jakubowski , Vince Moreno

Aug 26, 2024

BMW of Orland Park responded

Thank you for recognizing our commitment to excellence at BMW of Orland Park! We're glad Bill and the team provided efficient and considerate service. We appreciate your support!

June 22, 2024

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Employee Rating

Service was good. I am sorry you didn’t have the bulbs I need. So I gave to come back. Spend time and gas to get to the service center. Also have to spend 3% if I char More

by JFGARDNER1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Jakubowski, Richard Pool, Nick Shellberg , Guy Accettura

Jun 24, 2024

BMW of Orland Park responded

Thanks for your feedback! We're glad you found our service good at BMW of Orland Park, and we apologize for the inconvenience regarding the bulbs. We'll work on improving this aspect to better serve you in the future.

June 11, 2024

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Employee Rating

I was pleasantly surprised at the minimum pressure and high caliber service we received from the first phone call to driving off the lot. More

by CAKOSNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gus Gertos

Jun 11, 2024

BMW of Orland Park responded

We're delighted to hear you enjoyed the low-pressure and high-quality service at BMW of Orland Park. Thanks for sharing your experience!

May 19, 2024

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Employee Rating

The place is undergoing construction and a bit disorganized The waiting time was very very long More

by YASSERHUSSEINMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2024

BMW of Orland Park responded

Thank you for sharing your feedback with the BMW of Orland Park team. We apologize for any delay and any inconveniences caused by our renovations. Yout review is appreciated and we do hope to assist you again when our facilities are completed!

May 03, 2024

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Employee Rating

Corey is awesome, always professional and understands customer service at every level. Although I don't enjoy having to spend a lot of money for both my BMW x1 & BMW x7, Corey always seems to explain thi More

by Schonella Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey in the Service Department

May 03, 2024

BMW of Orland Park responded

We're glad to know Corey has been able to provide you with excellent service at BMW of Orland Park. We understand the costs can be a concern and appreciate your understanding as he explains everything thoroughly. Thanks for sharing!

April 25, 2024

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Employee Rating

They gave me a better deal than other dealerships and the sales consultants were especially friendly. More

by minsoocheon
Recommend Dealer
Yes

Other Employees Tagged: Gus Gertos , Vince Moreno

Apr 26, 2024

BMW of Orland Park responded

We're glad to know you found our deal competitive and the sales consultants friendly at BMW of Orland Park. Thanks for sharing your experience!

April 25, 2024

Dealership Rating
Employee Rating

I really like my sales person Collen Wright she is personable and professional. She calls me every year on my Birthday. She is the greatest More

by ENGILLIS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Bugajski , I don't know the mgmt staff

Apr 26, 2024

BMW of Orland Park responded

We're delighted to know that Collen has made your experience at BMW of Orland Park memorable! It's always our goal to provide personable and professional service. Thanks for the kind words, we appreciate it!

March 29, 2024

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Employee Rating

Dropped my car off at 10:15. They typically spend 2 hours on a maintenance check but this time it took 3 hours. When I picked up my car, it was making a very weird sound and I ha More

by AMNAHHZAIYEN96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Bugajski , Dion. He took my car in almost immediately and set up a shuttle service for me to get home rather than wait for my car. He texted me throughout the day with updates which was much appreciated.

Apr 11, 2024

BMW of Orland Park responded

I'm sorry to read about your recent experience. We aim to provide thorough, comprehensive service, so it's disappointing this wasn't reflected. I will share your feedback with my team, and if you'd like to discuss this further, please don’t hesitate to reach out directly. Thank you, Brian Coster - Service Manager - 708-460-4545

March 21, 2024

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Employee Rating

Very much enjoyed working with Peter To his professionalism, and Straightforwardness. The entire staff was very friendly and accommodating. More

by viral.nayak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2024

BMW of Orland Park responded

We're glad to know you had a positive experience with Peter and the rest of our team at BMW of Orland Park. We appreciate your feedback, and we hope to see you again soon!

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