Cole Craven | Page 7

Service department particularly Cole were excellent and the service given was top notch. They even provided car service to and from my house. the service given was top notch. They even provided car service to and from my house. More

by MDKMASCALI Verified Customer Verified Customer

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From purchase to service department we have been very happy with our experience at Freehold Honda. Everyone is so friendly and the dealership is very clean. Easy check-in service and depending on service happy with our experience at Freehold Honda. Everyone is so friendly and the dealership is very clean. Easy check-in service and depending on service your out at a reasonable amount of time. My service advisor keeps me updated on repairs, service, and recommendations. Im confident work is done right the first time. I don't trust anyone else to service my CRV More

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Friendly yet entirely professional. Also, really appreciated Cole and his flexibility with our having to adjust the service appointment twice. Work accomplished exactly as promised. Also, really appreciated Cole and his flexibility with our having to adjust the service appointment twice. Work accomplished exactly as promised. More

by blpopelsky Verified Customer Verified Customer

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Professional, knowledgeable, Cole always is very helpful and excellent, explains with detail. Thank you for sharing the information and consideration. and excellent, explains with detail. Thank you for sharing the information and consideration. More

by carmenmolina Verified Customer Verified Customer

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After more then ten years of servicing my cars, I was extremely disappointed in the way my appointment was handled. I bought my car in at 8.30am for a recall and when I called at noon to see if it was re extremely disappointed in the way my appointment was handled. I bought my car in at 8.30am for a recall and when I called at noon to see if it was ready, they told me because I didn't wait for car it would be done at the end of day. So much for making an appointment. They never told me that, when my car was dropped off. I spent $56,000.00 on a car and was treated extremely poorly. More

by alicollectibles Verified Customer Verified Customer

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Cole always does a professional job in explaining work to be done and in keeping me informed. He is friendly and genuinely cares about me and my car. be done and in keeping me informed. He is friendly and genuinely cares about me and my car. More

by JDEMKO56 Verified Customer Verified Customer

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I was pleased with the work done on my car. It was finished promptly and I was kept update on the needs and progress of what was done. It was finished promptly and I was kept update on the needs and progress of what was done. More

by BRIAN M Verified Customer Verified Customer

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Always a great experience, either shopping or servicing. Great selection of cars to choose from! Great selection of cars to choose from! More

by MazBros Verified Customer Verified Customer

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Great service, great waiting area, kept me informed, Bagels and coffee machine are a plus. Bagels and coffee machine are a plus. More

by 516PWK Verified Customer Verified Customer

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Dealership is fine, I have no issues with them. My issue is with Honda USA. Not only did you not repair my bed liner (still under warranty) but you didn’t offer any compensation for my complaint. I My issue is with Honda USA. Not only did you not repair my bed liner (still under warranty) but you didn’t offer any compensation for my complaint. I ended up buying a cover for the bed so I don’t have to look at it anymore. Or have people ask me what’s wrong with it and why hasn’t Honda done anything about it. Cole and Lou at the dealer helped me out but Honda USA did squat. My wife was unsure whether to purchase a CRV or a Nissan Rogue. After this experience she opted for the Rogue and is far happier than I am. Thanks for nothing Honda USA. Does Honda Japan know how you take care of your customers? More

by frank127er@gmail.com Verified Customer Verified Customer

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