Cole Craven | Page 186

I went in for a oil change and my oil change was covered and only charged for tire rotation. Very good service. Friendly staff they let me know when my car be ready and a waiting room to wait in. and only charged for tire rotation. Very good service. Friendly staff they let me know when my car be ready and a waiting room to wait in. More

by Melgonzalez23.mg Verified Customer Verified Customer

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Nice attentive people, good service department. The few times I have taken our new Honda Odyssey in for service, everyone has been extremely helpful and friendly. times I have taken our new Honda Odyssey in for service, everyone has been extremely helpful and friendly. More

by annana80 Verified Customer Verified Customer

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He was good in explaining the things that needed to be done at the time of the visit and reasonable with the pricing and coupons as well. Good experience overall. done at the time of the visit and reasonable with the pricing and coupons as well. Good experience overall. More

by Ravi Verified Customer Verified Customer

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When I was notified my car was ready on 11/16/2020, I was only told the drain plug was stripped and had to be replaced. I was brought to the cashier, and I paid and left the dealership. When I arrived home a only told the drain plug was stripped and had to be replaced. I was brought to the cashier, and I paid and left the dealership. When I arrived home and looked over the paperwork, I saw there were "critical items" listed as needing repair, including 2 broken engine mounts. I cannot understand why that was not mentioned. More

by MEHayes4 Verified Customer Verified Customer

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Very thorough at explaining the servicing! Time car was promised was on time. Price was more than I wanted to spend. Will consider coming back though. promised was on time. Price was more than I wanted to spend. Will consider coming back though. More

by brusjus Verified Customer Verified Customer

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I was pleased with the service I received. Cole Craven provided outstanding customer service. I am hearing impaired and he went out of his way to make sure I understood what type of work my car needed and provided outstanding customer service. I am hearing impaired and he went out of his way to make sure I understood what type of work my car needed and why. He provided me with a loaner car while my own was being worked on. I could not have asked for a better service representative than Cole. More

by Doreen Verified Customer Verified Customer

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Cole was very helpful and expedient! He explained everything necessary and was very pleasant! I would recommend family or friends work with Cole if they are going to Freehold Honda. everything necessary and was very pleasant! I would recommend family or friends work with Cole if they are going to Freehold Honda. More

by JAMESMAGER Verified Customer Verified Customer

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Cole Craven from service department was really friendly and helpful. I took my van in for recall services and it was done quickly and smoothly. and helpful. I took my van in for recall services and it was done quickly and smoothly. More

by kevinf99 Verified Customer Verified Customer

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Service Advisor was extremely nice and helpful. His name was Cole and I would look for him in the future. He should receive a commendation from management. was Cole and I would look for him in the future. He should receive a commendation from management. More

by MARIEMICHELL Verified Customer Verified Customer

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Great services. Detail ,excellent. Treat customer with respect. Thoughtful. Complete in time. Treat loyal customers with complement,respect and patience..very informative with detailed information. respect. Thoughtful. Complete in time. Treat loyal customers with complement,respect and patience..very informative with detailed information. More

by jlei Verified Customer Verified Customer

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