Cliff Clymer
Cliff Clymer at W&L Subaru
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Cliff Clymer

Service Manager

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.5
55 Reviews
4.5

55 Reviews

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55 Reviews of Cliff Clymer

February 12, 2025

Dealership Rating
Employee Rating

Joe Bluge, Sales Consultant at W&L Subaru made our car buying experience terrific. Soft spoken and with no pressure Joe found us the exact Subaru we wanted with all of our optional equipment desires and f More

by Terence Weston Gill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2025

W&L Subaru responded

Thank you so much for the kind words! We are delighted you had such a fabulous experience here at our dealership! If you need anything else just let us know!

February 03, 2025

Dealership Rating
Employee Rating

Been going through dealerships for over 35 years. Never had this much dedication to customers. Would recommend anyone to deal with W&L Subaru just for the experience! Top Notch ⭐️ More

by STEPHANIETHOMAS945
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 04, 2025

W&L Subaru responded

Thank you so much for taking the time to share your thoughts online! It was our pleasure helping you! If you need anything at all just let us know!

April 10, 2024

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Employee Rating

W&L Subaru would not honor a manufacturer safety recall required by federal law. The service manager did not understand the legal differences between warranty and recall work. He made false claims about th More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 12, 2024

W&L Subaru responded

Thank you for the feedback Jon. Based on your descriptions here it sounds like we may have some sort of miscommunication or some other type of misunderstanding. We are very sorry if that is the case. To be clear, we love to do recall work, for 3 reasons: (1) it keeps our customers safe, (2) it keeps our customer's cars safe, and (3) we make money when we do them because the manufacturer pays us to do them. In other words, recall work is a win-win for both the customer and the dealership. Without your VIN I am not able to look up the specific details of your case, so if you need any further details about the reasons that we were unable to perform your work, feel free to reach out to us at 570.473.3432. Thanks again, and have a great day. [Please note: service does not see replies here on Dealerrater]

September 01, 2023

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This is the best dealership I've worked with in a long time. Thank you! More

by agrammy12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bassett, Andy Long, Scott Mertz, Roy Beck, Owen Long , Meghan Balum, Shaunda Zeigler

Sep 05, 2023

W&L Subaru responded

Thanks so much! It was our pleasure helping you with your vehicle!

July 14, 2023

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Employee Rating

I am totally happy with this dealership with what all they did for me and I plan if I have any other issues I plan on being back. More

by Royermichael90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bassett, Andy Long, Robert Shoup, Scott Mertz, Roy Beck, Owen Long , Meghan Balum, Tony Kauffman, Shaunda Zeigler

Jul 18, 2023

W&L Subaru responded

Thank you for all the 5-star ratings!

June 03, 2023

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Employee Rating

Helpful, knowledgeable, caring, dependable, honest, thoughtful, friendly, respectful, good listeners, tackles problems, thorough, polite, easy to work with More

by Thankful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bassett, Andy Long, Robert Shoup, Scott Mertz, Roy Beck, Owen Long , Meghan Balum, Tony Kauffman, Mark Piercy

Jun 05, 2023

W&L Subaru responded

Thank you so much for the 5-star reviews! Have a great day!

March 03, 2023

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Employee Rating

W & L has always taken care of my families automobile needs. My family has been buying cars there since the 80s More

by yoderchelsi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Long, Curt Reid

Mar 03, 2023

W&L Subaru responded

Thanks so much to your and your family for being great customers over the years! See you next time!

January 23, 2023

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Employee Rating

Great service - I just pull my car up, they inspect it, and go over everything. So easy! Also the staff is friendly and professional. More

by Paula H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bassett, Andy Long, Scott Mertz, Roy Beck , Meghan Balum, Shaunda Zeigler

Jan 25, 2023

W&L Subaru responded

Thanks so much!

December 22, 2022

Dealership Rating
Employee Rating

Excellent service! Great people. Professional and handling things timely manner. I am happy with my car. More

by noringer347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bassett, Andy Long, Scott Mertz, Roy Beck , Meghan Balum, Shaunda Zeigler

Dec 23, 2022

W&L Subaru responded

Thank you for the 5-star ratings!

November 29, 2022

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Employee Rating

Very professional, courteous, and friendly staff. Very satisfied with the whole deal from start to finish. A wonderful atmosphere in the really nice building from sales to service. I have purchased m More

by ben.tharp123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bassett, Andy Long, Becky Kline, Scott Mertz, Roy Beck , Meghan Balum, Shaunda Zeigler

Dec 05, 2022

W&L Subaru responded

Thank you for the repeat business! It is always our pleasure helping you! Take care and enjoy your new car!

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