Clayton Prescott | Page 4

Friendly and thorough! It so easy and quick to text my issues and get a repair date. Service people are friendly and knowledgeable. Being able to get a loaner is an awes It so easy and quick to text my issues and get a repair date. Service people are friendly and knowledgeable. Being able to get a loaner is an awesome perk! If only we didn’t have to wait three weeks to get one. That can be challenging in a one car family. More

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Steve and Tom were great to work with, Steve made the process simple and fast. Tom found a great loan rate for me and stayed late to find it. This is my 4th Acura from Acura Columbus and I’ve always been process simple and fast. Tom found a great loan rate for me and stayed late to find it. This is my 4th Acura from Acura Columbus and I’ve always been treated well. It’s always a pleasure to be at the dealership. Everyone is always helpful. Special thanks again to Steve and Tom! P.S the speed limit on Bridge Park is 25 mph not 50! But since I was test driving my new Integra Type S the Dublin police officer was kind enough to give me a warning. More

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Ryan has been exceptional from the first contact. Thank you for making this purchase the best experience I have ever had. Ryan has been professional, transparent and pleasant to work with. We found o Thank you for making this purchase the best experience I have ever had. Ryan has been professional, transparent and pleasant to work with. We found our new home and happy place with Acura Columbus. Thank you. More

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Have purchased several Acura MDX vehicles at this dealership. Always very pleased with outcome. My salesman, Steve Ault has always been a pleasure to deal with and Clayton in service has always taken dealership. Always very pleased with outcome. My salesman, Steve Ault has always been a pleasure to deal with and Clayton in service has always taken care of service issues. Thanks Guys! More

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Follow up to original review on 1/31/25. The dealership has since made right my concerns and have addressed them with the sales team. The service department also went above and beyond when I The dealership has since made right my concerns and have addressed them with the sales team. The service department also went above and beyond when I dropped it off for detailing. Thank you! More

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Very good! Clayton was super and kept me informed while my mdx was in the shop. Clayton was super and kept me informed while my mdx was in the shop. More

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Service dept was very helpful & kept me informed on everything going on with my TLX. So polite & courtesy too everything going on with my TLX. So polite & courtesy too More

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The best Acura dealership in the area, outstanding service by Clayton and his team, always being proactive resourceful to keep our cars in perfect condition. service by Clayton and his team, always being proactive resourceful to keep our cars in perfect condition. More

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This was my first time actually dropping off my vehicle for service usually I use your concierge service. I will say the signage for the service department was not very clear. I’m used to the service cente for service usually I use your concierge service. I will say the signage for the service department was not very clear. I’m used to the service center where you pull up to the doors and drive in. I was rather confused of how the process worked. There didn’t seem to be adequate signage. On top of the lot being very congested. The rest of the process went well. Clayton was very helpful and informative. More

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Very pleased with service, able to have it fixed quickly, within 24 hours our vehicle was back in our garage! The only problem we have is one girl in service that is not very accommodating, however, I do no within 24 hours our vehicle was back in our garage! The only problem we have is one girl in service that is not very accommodating, however, I do not know her name. Thankfully, I worked with Clay and he is top-notch! Very willing to help, And very accommodating! Thankfully, because there weren’t any courtesy cars, they were willing to come pick up our vehicle and bring it back. More

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