Clark Hearold
Clark Hearold at INFINITI OF DENVER

Clark Hearold | Page 8

Infiniti Certified Service Advisor

INFINITI OF DENVER

2990 S Havana St
Aurora, CO 80014

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4.9
381 Reviews

Since childhood, I have always had an interest in cars. I think it is really what lead me to want to work for a highline dealership. I have been with Infiniti of Denver since April of 1999. One of the reasons I believe Infiniti of Denver is such a great place to work is because it always has a family type feeling for both the clients & employees. With that being said I enjoy spending time with my family when I am not working.

4.9

381 Reviews

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381 Reviews of Clark Hearold

October 28, 2024

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The service team is great and Harold is awesome. They are always will to work with you and take care of business. More

by joeramos1981
Service Price Transparency
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Recommend Dealer
Yes
Nov 01, 2024

INFINITI OF DENVER responded

Joeramos1981, reviews like this give us motivation and help us ensure we provide high-quality care. Clark Hearold will be so excited about your kind words. We think he is pretty awesome ourselves. We are so happy to have you as a customer and we look forward to seeing you in the future. Thank you for trusting INFINITI OF DENVER for all your automotive needs.

October 22, 2024

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Great service department. Its’s easy to book an appointment, get a loaner or use their valet! More

by NED
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Recommend Dealer
Yes

Other Employees Tagged: Chris Madigan , Dominic Roberts, Jeremy Strnad

Oct 26, 2024

INFINITI OF DENVER responded

NED - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We are glad to hear you enjoyed our complimentary service valet, Home by INFINITI OF DENVER and like our loaner program. We're committed to providing the best possible service to our customers and your review is a testament to that. The team will be thrilled to hear of your 5 star review.

October 10, 2024

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The people here are fantastic. Love being a customer. The communication is great and I trust them completely to take care of my car needs. More

by ladymvj
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Recommend Dealer
Yes
Oct 11, 2024

INFINITI OF DENVER responded

ladymvj - We absolutely love this. Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Your review means a lot to us and we're so grateful for your support. We are happy to hear you feel the communication is great and that you trust us completely . No better compliment than that! We look forward to seeing you again in the future. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER

October 08, 2024

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Infiniti of Denver is always 100% consistent when it comes to their customer service, and Clark has taken care of us for so many years I can't remember when he wasn't there to take care of our vehicle. More

by Bartzr
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Recommend Dealer
Yes
Oct 09, 2024

INFINITI OF DENVER responded

Bartzr - you are the absolute best. WE love this review and it made our day! We appreciate you taking the time to let us and others know about your experience at INFINITI OF DENVER. It is customers like you that keep us motivated. We enjoy seeing you in the dealership. You and your wife are so incredibly friendly and lovely to talk to. Thank you from the entire team at INFINITI OF DENVER. We know you can choose anyone, so thank you for always choosing us for all of your household vehicles.

Oct 11, 2024

INFINITI OF DENVER responded

Bartzr - you are the absolute best. WE love this review and it made our day! We appreciate you taking the time to let us and others know about your experience at INFINITI OF DENVER. It is customers like you that keep us motivated. We enjoy seeing you in the dealership. You and your wife are so incredibly friendly and lovely to talk to. Thank you from the entire team at INFINITI OF DENVER. We know you can choose anyone, so thank you for always choosing us for all of your household vehicles.

October 05, 2024

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Always a solid experience. Dealership is quick with service and very informative. Clark is my favorite person. More

by jwilliwatkins
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Recommend Dealer
Yes
Oct 12, 2024

INFINITI OF DENVER responded

Jwilliwatkins, thank you so much for the positive review! We think Clark is pretty special also. We have been lucky to have him a part of our team for over 25 years. It is customers like you that make our job so rewarding. Thank you for your loyalty and support.Thank you for trusting INFINITI OF DENVER for all your automotive needs.

October 04, 2024

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Awesome from sales to service. Very professional. I had my car picked up for an oil change, and I appreciated the punctuality and the updates on the service that I received. More

by johov
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Recommend Dealer
Yes

Other Employees Tagged: Chris Madigan

Oct 11, 2024

INFINITI OF DENVER responded

Johov, we're so glad that we were able to go above and beyond your expectations! We are glad to hear you enjoyed our complimentary service valet, Home by INFINITI OF DENVER and also the text communication from your service advisors. Your review will help other customers make informed decisions and w e can't thank you enough for that. Thank you for trusting INFINITI OF DENVER for all your automotive needs.

September 22, 2024

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Hey everybody I brought my Infinity in 2020 after after I found out transmission in my Grabnd Jeep Cherokee special edition was going out I traded it in, Sad I did that ! still paid a lot of money for my More

by Enabrown
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Recommend Dealer
No

Other Employees Tagged: Chris Madigan

Sep 22, 2024

INFINITI OF DENVER responded

Dear Ena Brown, Thank you for taking the time to share your experience. We truly appreciate your feedback and want to address the concerns you've raised. We understand that maintaining a vehicle, especially a pre-owned one, can be costly over time. At INFINITI OF DENVER, we strive to provide the highest level of service by using INFINITI OEM parts and employing certified INFINITI technicians to work on your vehicle. We also offer price matching with other INFINITI dealers to ensure you’re getting fair and competitive pricing. Additionally, we frequently provide service incentives through our website and mailers to help our customers save on maintenance. Regarding our valet service, the $500 deposit is a protection measure, similar to what you might find with rental car companies or hotels. This deposit helps cover any potential damages or fuel usage in our complimentary loaners. Over the past year, we’ve incurred over $100,000 in damages and fuel costs that weren’t recovered, which is why we implemented this policy. Please know that the deposit is fully refundable, and if you prefer, you’re always welcome to use our valet service without a loaner vehicle, at no additional cost to you. We value your business and want to ensure you feel confident in the service you receive. If you have any further questions or concerns, please don’t hesitate to reach out to us directly. We’re here to help and are committed to providing you with the best possible experience. Thank you again for being a valued INFINITI OF DENVER customer.

August 31, 2024

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I had my vehicle towed there after hours, and it was inspected and ready early the next day. The dealership is transparent and honest, and their customer service is outstanding. More

by Jenger
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Recommend Dealer
Yes
Sep 05, 2024

INFINITI OF DENVER responded

Jenger- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Our goal is to exceed your expectations each time. Sounds like our team did just that. The team will be thrilled that you found our customer service outstanding. We love it. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

August 19, 2024

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The service and staff is always friendly, professional. They make the process of working with them easy and stress free. More

by Kevincox72
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Recommend Dealer
Yes
Aug 23, 2024

INFINITI OF DENVER responded

Hi Kevincox72, thank you for taking the time to leave a review for us at INFINITI OF DENVER . We're happy we could meet your expectations! We're committed to providing the best possible service to our customers and your review is a testament to that. The team will be thrilled. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

August 17, 2024

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I have been a customer of IOD for more than 20 years. Always first rate service. It’s a great convenience to have the use of a loaner vehicle when service work is done. More

by morgan944
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Recommend Dealer
Yes
Aug 23, 2024

INFINITI OF DENVER responded

Morgan944-this is fantastic! Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. The service team will be excited about your review. We're committed to providing the best possible service to our customers and your review is a testament to that. We are so grateful you have trusted us for over 20 years to fix your vehicles. We are glad you find the loaner program convenient. It is customers like you that make our job so rewarding. Thank you for your loyalty and support.

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