Cisco Lugo
Cisco Lugo at Southern Acura Newport News
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Cisco Lugo

Service Advisor

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.9
97 Reviews
4.9

97 Reviews

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97 Reviews of Cisco Lugo

November 19, 2024

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Employee Rating

Very quick service and the man who checked me out is always so friendly and personable. He is welcoming and a breath of fresh air. More

by brownalf1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

November 18, 2024

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I have always been very satisfied with the service at the Southern Acura in Newport News, VA. They have always been able to fit me in to accommodate my schedule. Thanks for having a great team in the service More

by HWALTHALL
Service Price Transparency
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Service Time
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek, Berna Aguirre , Jessica

November 17, 2024

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Great prompt service. Cisco was outstanding service attendant. Your lounge ran out of coffee though. Why is your accessory desk have no accessories showing? More

by spartanhelmet41
Service Price Transparency
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Recommend Dealer
Yes

November 16, 2024

Dealership Rating
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Coustmer service outstanding and friendly they did an excellent job they were on top of everything thank you More

by somerville_candace
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Recommend Dealer
Yes

November 16, 2024

Dealership Rating
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Everything went well and was explained on what was accomplished. It was a seamless experience. More

by hitempbs
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Recommend Dealer
Yes

November 16, 2024

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Kevin and the service team are always helpful and kind. They are mindful of any issues pertaining my vehicle. More

by MSPENCER7
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek, Berna Aguirre

November 16, 2024

Dealership Rating
Employee Rating

Excellent Service as always. Thank you for servicing my car in a timely manner. Mr. Cisco was terrific. More

by Gretchen
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Recommend Dealer
Yes
Nov 16, 2024

Gretchen responded

Excellent Service as usual. Thank you Mr. Cisco and your expert team.

Nov 16, 2024

Gretchen responded

Excellent

November 13, 2024

Dealership Rating
Employee Rating

Great prompt service! I'm always treated with the utmost respect when I bring my car in for service. More

by evelynspratley
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Recommend Dealer
Yes

November 08, 2024

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Cisco & David were very professional. Had me in and out like they promised. Love working with Southern Acura More

by JMILTY1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek, Berna Aguirre

November 08, 2024

Dealership Rating
Employee Rating

The service team is awesome. They are very polite, friendly, courteous and professional. The kept me informed throughout the entire process and reviewed the results of the serv More

by janetjoyce4500
Service Price Transparency
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Recommend Dealer
Yes
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