Very Welcoming Thank You So Much For Your Services Will
Come Back Anytime For Service
Come Back Anytime For Service
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by KENTREYETTAH
Verified Customer
Verified Customer
Service Price Transparency
Jan 23, 2025 -
Countryside Nissan responded
Thank you, KENTREYETTAH!
oil change for corporate vehicle was completed
efficiently and professionally. Completed in about 20 minutes
efficiently and professionally. Completed in about 20 minutes
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by wagsbpd66
Verified Customer
Verified Customer
Service Price Transparency
Jan 17, 2025 -
Countryside Nissan responded
Thank you, wagsbpd66!
Personal customer service, special discounts throughout
the year, comfortable waiting room with WiFi and selection of coffee/tea, thorough and professional work, video details of completed and recommended
the year, comfortable waiting room with WiFi and selection of coffee/tea, thorough and professional work, video details of completed and recommended work, and car rinse
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by laurens
Verified Customer
Verified Customer
Service Price Transparency
Jan 08, 2025 -
Countryside Nissan responded
Thank you, laurens! We appreciate your 5 STAR rating and thoughtful words about our team and business!
Went in for a broken gas door.
End up also with a broken truck latch. Which I had to pay. It wasn’t broken when I dropped it off. Not happy 530.00 later!!!!!
End up also with a broken truck latch. Which I had to pay. It wasn’t broken when I dropped it off. Not happy 530.00 later!!!!!
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by claude25
Verified Customer
Verified Customer
Service Price Transparency
Jan 07, 2025 -
Countryside Nissan responded
claude25, we understand you were in last week for a broken gas door last week and that repair was completed for you. You returned because your rear hatch button not properly working. The two repairs are unfortunate but not related.
While there is some commonality with the mounting brackets of rear hatch switch braking from every day use, (on this model of pathfinder), it has not reached a level where Nissan has put it on recall. Our service manager has shared that he personally explained this and worked with you by not only discounting the repair substantially but also going to another dealership to buy the part needed in an effort to expedite the repair because you needed the work completed the same day.
We're sorry that you're unhappy and disappointed you are unhappy with our efforts.
Look!
I get it , everything is high cost wise, however, when you have a ride one has to roll with the punches. I had no idea that the maintenance checkup w
I get it , everything is high cost wise, however, when you have a ride one has to roll with the punches. I had no idea that the maintenance checkup would cost over S1000.00. I know that I needed new tires and I was on a tight budget, however, with old man winter coming I couldn't put it off any longer. BJ kept me posted on what was going on with my SUV. He was also the one who recommended me to get a new set of tires. I tried to put it off, however, he went out of his way to give me the best cost on a new set. I couldn't say "NO". I wasn't too pleased with the total cost which included the 30,000 mile maintenance check and a new set of tires, but guess what, " my SUV runs a nice more smoother !". Thanks BJ
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by badgergc
Verified Customer
Verified Customer
Service Price Transparency
Jan 04, 2025 -
Countryside Nissan responded
Thank you, badgergc! We appreciate that you see the value in BJ's recommendation for your vehicle. We recognize that everything is up in cost and these expenses are the last thing anyone wants to have to budget into their plan. Thank you, again.
We love the team at Countryside Nissan.
Our family has been with them over many years and with several cars.
Our family has been with them over many years and with several cars.
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by HOUSEOPOWER
Verified Customer
Verified Customer
Service Price Transparency
Jan 02, 2025 -
Countryside Nissan responded
Thank you, HOUSEOPOWER! We love your continued support and appreciate your kind words!
Service was done in a reasonable time frame, BJ kept the
price affordable. My last
visit I had the other tie rod replaced. If possible, I would like to have the same technician work on my vehicle. Thanks
price affordable. My last
visit I had the other tie rod replaced. If possible, I would like to have the same technician work on my vehicle. Thanks for the great service.
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by shooptennis
Verified Customer
Verified Customer
Service Price Transparency
Dec 30, 2024 -
Countryside Nissan responded
Thank you, shooptennis! We appreciate your 5 STAR rating and review.
I called to schedule an appointment on Saturday 12/21/24
at 9am. I was told there were no available appointments for this day. The woman who answered the phone proceeded to offer me an appointment for the n
at 9am. I was told there were no available appointments for this day. The woman who answered the phone proceeded to offer me an appointment for the next business day. I declined. Five minutes later I decided to check online for an appointment. To my surprise there were multiple same day appointments available. Poor customer service satisfaction . I guess she wanted an easy day.
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by mccalistermichelle
Verified Customer
Verified Customer
Service Price Transparency
Dec 26, 2024 -
Countryside Nissan responded
mccalestermichelle, we're sorry that there was a disconnect between our online scheduling system and the instore calendar. As you'd imagine the person accepting the phone calls doesn't decide if we have room for the day, they are responding to the direction from the service team. Often when the 'walk-in' traffic exceeds the 'scheduled' traffic we can have a difference in the available slots for the day. We used to book heavy and then people complained that we were too slow. In any case we are very sorry that you are unhappy and hope you will give us another chance to earn your business.
Dec 27, 2024 -
Countryside Nissan responded
mccalestermichelle, we're sorry that there was a disconnect between our online scheduling system and the instore calendar. As you'd imagine the person accepting the phone calls doesn't decide if we have room for the day, they are responding to the direction from the service team. Often when the 'walk-in' traffic exceeds the 'scheduled' traffic we can have a difference in the available slots for the day. We used to book heavy and then people complained that we were too slow. In any case we are very sorry that you are unhappy and hope you will give us another chance to earn your business.
It was great to be reminded of the free oil change I had
left when I purchased my vehicle. Thank you for the reminder so that I didn’t miss out!!
left when I purchased my vehicle. Thank you for the reminder so that I didn’t miss out!!
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by kica170
Verified Customer
Verified Customer
Service Price Transparency
Dec 21, 2024 -
Countryside Nissan responded
Thank you, kica170! We appreciate your business and your nice review!
Nice people to do business with and very helpful.
Complimentary food items for you to enjoy
Complimentary food items for you to enjoy
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by tonyaiad1
Verified Customer
Verified Customer
Service Price Transparency
Dec 19, 2024 -
Countryside Nissan responded
Thank you, tonyaiad1! We appreciate your kind words and 5 STAR rating!!
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