Chuck Warfield | Page 12

My 4th purchase! I absolutely love Thornton Chevrolet Dover( previously Brookside Motors). I just purchased my 4th car and am very happy with the service I received an I absolutely love Thornton Chevrolet Dover( previously Brookside Motors). I just purchased my 4th car and am very happy with the service I received and the respect I was shown. From my first contact with Carey Myers to driving off the lot was less than 24 hours. Chuck Warfiled made the financing effortless and worked really hard to get me a good interest rate and a payment that I could afford. I can't say enough about this dealership. Thank you Carey for taking such good care of me! More

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Top notch customer service and great deal My salesperson Rick Brackley is a very knowledgeable, easy going guy that truly cared about finding me the perfect car and made me feel like a good f My salesperson Rick Brackley is a very knowledgeable, easy going guy that truly cared about finding me the perfect car and made me feel like a good friend. Chuck helped tremendously in the process with max trade value for my wrecked mini van and getting the right loan and monthly payment to fit my income. Wes put it all together and worked hard to assure I had 3 yr warranty with gap coverage for only a few buck more per month. GO TO THORNTON IN DOVER ACROSS FROM MACK'S ICE CREAM... you will be treated like family and have a great experience... Most of all you will drive away in the car of your dreams... BIG THANKS TO ALL YOU GUYS...and I will bring that chicken I promised... Oh, which reminds me... RICK OFFERED ME A PIECE OF CHICKEN FROM HIS Lunch when I mentioned I hadn't eaten all day... Doesn't get much better than that... More

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Loving our new Jeep Had a wonderful experience and were well taken care of. The nationwide computer systems were down, so the financing the old fashioned way, which made Had a wonderful experience and were well taken care of. The nationwide computer systems were down, so the financing the old fashioned way, which made things take a lot longer. Not only did they have toys and crayons to keep our 3 year old occupied, Tim also took her for a ride on the golf cart to help keep her entertained. Since we were going to be there past lunch, and they knew my husband has a sugar condition, they even paid for our lunch. We would definitely deal with them again. More

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Great first experience I was slightly nervous to have to buy my first car but Tim Goelz and the rest of the team were great to work with! Tim was patient, informative, knowl I was slightly nervous to have to buy my first car but Tim Goelz and the rest of the team were great to work with! Tim was patient, informative, knowledgeable and straight forward. I didn't feel pressured to buy and they allowed me time and space to make my final decision. Tim was very thorough, making sure I understood all of the paperwork I was signing which left me feeling very comfortable with my decision as I got in my new car and drove away. The customer service I received from Tim was extraordinary. I highly recommend him! More

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Very Pleased with my experience I came to Brookside Motors looking to pick up a car at a good price under some difficult circumstances. I was met by a staff who quickly made me fe I came to Brookside Motors looking to pick up a car at a good price under some difficult circumstances. I was met by a staff who quickly made me feel welcomed and part of the family. Tim and Chuck in particular worked with me and through hard work and pounding numbers were able to put me in a fantastic car at an incredible price. I am very glad I picked Brookside Motors to find a car and will go back for future purchases. Great cars and an outstanding team! Highly recommended!! Ask for Tim Goelz and he will get the job done and put you in a car you will love!! More

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great selection No pushy salesman, willing to work with you to get the deal done. Straight forward pricing. Good trade / fair value for your vehicle. I'd recommend Br No pushy salesman, willing to work with you to get the deal done. Straight forward pricing. Good trade / fair value for your vehicle. I'd recommend Brookside to friends and family. More

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Regaining Hope After making some mistakes in my past, Brad and Chuck everything they could to find a bank and a vehicle to fit my needs. I would highly recommend thi After making some mistakes in my past, Brad and Chuck everything they could to find a bank and a vehicle to fit my needs. I would highly recommend this dealership and these dealers any day!! More

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AWESOME!!!!! AMAZING!!!!! THANK YOU! We thought owning a car was a pipe dream but took a leap of faith with this dealership. Tim Goelz was the representative who navigated us through the We thought owning a car was a pipe dream but took a leap of faith with this dealership. Tim Goelz was the representative who navigated us through the process with patience & encouragement & always a positive attitude. Through the diligence of Tim & Chuck, there is a car in the driveway. Have you seen the commercial on TV where people say they don't like high pressure car sales? Not at Brookside Motors. They care about you as a person & listen to you. Before we left, they took a picture of us beside our car. Who does that-Brookside Motors because they care & take pride in making a dream a reality. We will be return customers, use their service dept (great benefit) & tell anyone who is looking for a vehicle to drop in and talk with Tim. Thank you Tim & Chuck-you are AWESOME! More

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The definition of going above and beyond Why have I not discovered this "family" dealership sooner?! I take back the word dealership, because I never once felt like I was at a "dealership"! H Why have I not discovered this "family" dealership sooner?! I take back the word dealership, because I never once felt like I was at a "dealership"! Hands down the BEST EXPERIENCE I have ever had buying a car! I drive by them everyday and finally decided to checkout their offers. The website was easy to navigate and I filled out the pre-approval application and within 30 minutes Tim called me with some follow up questions. The next day we drove our car off the lot! This is the only family I will buy my car from. THANK YOU TIM AND CHUCK! You gave us much much more than a "deal"!!!! I promise you won't regret visiting them! More

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Great Experience ! We went just to see what they had and see what we would need to work up to to get a SUV. We did not think with our current credit situation we would b We went just to see what they had and see what we would need to work up to to get a SUV. We did not think with our current credit situation we would be able to. We thought even if we could we were looking at maybe a 2007 or 2008. They spent their time working to get the deal done for us, in the end they got us a great rate and we ended up getting a 2011 Dodge Durango, that we absolutely love! They worked to get us the great deal, informed us every step of the way, made sure if we needed anything while we were waiting, and even put cartoons on for our daughter and got her coloring books and crayons. Everyone was so nice and helpful, We will definitely go back for all of our future vehicles! We cannot thank them enough for everything! More

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