Chuck Kennedy

This dealerships service department frustrates me. I’ve spent a lot of money on service there over the last four years yet I have to take my car to Autozone to get a check engine light taken care of. I’ve spent a lot of money on service there over the last four years yet I have to take my car to Autozone to get a check engine light taken care of. That’s not service. More

by slmiller20 Verified Customer Verified Customer

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They didn't tighten the oil pan back right and the oil leaked out. Also did not refill the washer fluid. Will not be back!!! First issue in 3 years and having to wait for a refund. My driveway on my one y leaked out. Also did not refill the washer fluid. Will not be back!!! First issue in 3 years and having to wait for a refund. My driveway on my one year old home looks terrible!! Not to mention the centerpiece globe after a tire rotation and they refuse to replace it!! Done with Tony Serra Nissan!!! More

by terrycagle Verified Customer Verified Customer

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Drove a 2015 Altima for syncing ecm and tcm modules. Payed $645 left on rollback enabled with another $200 bill for that. Not sure why. But had a mechanic that usually works on them. He found two sensor Payed $645 left on rollback enabled with another $200 bill for that. Not sure why. But had a mechanic that usually works on them. He found two sensor harnesses crossed. Swap them back. And now it is running as it should. More

by shanebryson205 Verified Customer Verified Customer

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Work was good ! Hate this survey . Don’t send me another survey. I will not fill it out Hate this survey . Don’t send me another survey. I will not fill it out More

by sheliathrash Verified Customer Verified Customer

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Dealerships is great, but I do not want to fill out a survey every time I get me car serviced. survey every time I get me car serviced. More

by Matt.barnes050 Verified Customer Verified Customer

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I had an appointment at 7:30 and my car was not ready until after 2. What is the point in making appointments if they won’t keep them? until after 2. What is the point in making appointments if they won’t keep them? More

by Beatlefan90 Verified Customer Verified Customer

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The check in person was very nice , I liked talking to her . The wait was very short ,thanks . her . The wait was very short ,thanks . More

by George Verified Customer Verified Customer

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All around sucks new truck in 23 and nothing but a pain heater quit again now in Mississippi and have to keep revving up engine to defrost truck took it in and they said. Was low in coolant have 95 Nissan heater quit again now in Mississippi and have to keep revving up engine to defrost truck took it in and they said. Was low in coolant have 95 Nissan driving 25 years never has went low on coolant???????? And that was 110 miles after they serviced my truck supposedly was low on coolant?????????????? More

by mannsrussDNC Verified Customer Verified Customer

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Great service and great people in service especially mandolyn Powell she is a great asset to Serra Nissan and a very smart and knowledgeable mandolyn Powell she is a great asset to Serra Nissan and a very smart and knowledgeable More

by eddiem391 Verified Customer Verified Customer

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Good service Service tech very informed Sales persons did not object to questions on new cars did not object to questions on new cars More

by cynthia06964 Verified Customer Verified Customer

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