Chuck Kennedy

The check in person was very nice , I liked talking to her . The wait was very short ,thanks . her . The wait was very short ,thanks . More

by George Verified Customer Verified Customer

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All around sucks new truck in 23 and nothing but a pain heater quit again now in Mississippi and have to keep revving up engine to defrost truck took it in and they said. Was low in coolant have 95 Nissan heater quit again now in Mississippi and have to keep revving up engine to defrost truck took it in and they said. Was low in coolant have 95 Nissan driving 25 years never has went low on coolant???????? And that was 110 miles after they serviced my truck supposedly was low on coolant?????????????? More

by mannsrussDNC Verified Customer Verified Customer

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Great service and great people in service especially mandolyn Powell she is a great asset to Serra Nissan and a very smart and knowledgeable mandolyn Powell she is a great asset to Serra Nissan and a very smart and knowledgeable More

by eddiem391 Verified Customer Verified Customer

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Good service Service tech very informed Sales persons did not object to questions on new cars did not object to questions on new cars More

by cynthia06964 Verified Customer Verified Customer

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Staff wasn’t very friendly and didn’t seem to want to fix the problem I knew I had. the problem I knew I had. More

by CAT Verified Customer Verified Customer

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Everyone that I spoke to was very helpful, kind, and knowledgeable throughout my experience at Tony Serra Nissan. knowledgeable throughout my experience at Tony Serra Nissan. More

by Jessica Lassiter Verified Customer Verified Customer

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I was really pleased with the staff at Tony Serra. I went in for what I knew was going to be a big service and they gave me a quote for it of 968.00 dollars. The bill turned out to be a 1050 dollars s I went in for what I knew was going to be a big service and they gave me a quote for it of 968.00 dollars. The bill turned out to be a 1050 dollars so the lady knocked off 30 dollars which I thought was fair. Plus she said my next oil change was on them. The time it took for the service was way faster than I expected also. I will continue to do business with Tony Serra because they have such a great service department and do what they say. More

by kevinatknk Verified Customer Verified Customer

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They are helpful, friendly, and know their information, if they dont they go ask someone else. if they dont they go ask someone else. More

by Tracy Verified Customer Verified Customer

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Couldn’t service or do the breaks on my car, or diagnose what was wrong with my axels that are covered under the power train warranty, after selling me a life time power train warranty. what was wrong with my axels that are covered under the power train warranty, after selling me a life time power train warranty. More

by jeremy.quiles Verified Customer Verified Customer

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My vehicle has been in the shop for 4 months and the only way I know what is going on or is my vehicle ready is me calling the dealership. If I leave a message, nobody return my call. I had to get a loane way I know what is going on or is my vehicle ready is me calling the dealership. If I leave a message, nobody return my call. I had to get a loaner car from them and it was not the best. I thought you something compatible to what you were driving. The vehicle I was driving is an SUV. They gave me a small car called the Altima and it was dirty inside and out, and I had to fill it up before I went back home because it only had a fourth tank of gas usually the dealerships will filled up your car and at least give you a clean vehicle And one that’s compatible to what you were driving so I have not been happy with the services of this particular dealership, I have been trying to get a larger vehicle since my car been in the shop and continuously get told that this is the largest one they have which is the Altima. The friendliest person there seems to be Miss Patricia and she was also the most helpful. The new service manager Ashley she seems to be friendly too and a little more helpful but needless to say my experience with this particular dealership is not one I would recommend to anybody. By the way, my car is still in the shop and I’m still driving this Altima. More

by cdwill6 Verified Customer Verified Customer

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