Christopher Watson

Excellent customer service. Brandon was amazing. He was very kind and thorough. Asset to company. Brandon was amazing. He was very kind and thorough. Asset to company. More

by ANTHONYMONCAYO_79 Verified Customer Verified Customer

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The customer service now is horrible, they don't care about the customer. My service agent Chris was not there when I drop off the vehicle, another agent received it, but Chris never called me back. I ha about the customer. My service agent Chris was not there when I drop off the vehicle, another agent received it, but Chris never called me back. I have to called him to checked after I received a video, and then when I spoke with him, he was super rude and unhelpful. I don't think will take my vehicles for service to this KIA anymore. More

by Sandramboom Verified Customer Verified Customer

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Chris was super courteous and helpful. He got me back and forth between my home and the dealership while my car was serviced And he has a great attitude He got me back and forth between my home and the dealership while my car was serviced And he has a great attitude More

by TJCASEYJR33 Verified Customer Verified Customer

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Service was efficient and quick. .I appreciated the transparency of what I was told I needed .I appreciated the transparency of what I was told I needed More

by TIFFGLENN Verified Customer Verified Customer

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I’m very upset with this dealership they gave me a hard time in the beginning. What’s crazy is they were the reason my vehicle was in the shop in the first place. A brand new 2024 vehicle that needed work time in the beginning. What’s crazy is they were the reason my vehicle was in the shop in the first place. A brand new 2024 vehicle that needed work done on the engine. I mean who wants a brand new vehicle that had work done on the engine? Tbh I don’t want this vehicle anymore. And also my other key fog that was in my car and steering cover is missing. More

by howardlaneisa Verified Customer Verified Customer

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Hollywood Kia is my fave. Been going there for 10 years now and dont plan on switching. Been going there for 10 years now and dont plan on switching. More

by BRITTANYNAYALA Verified Customer Verified Customer

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As soon as I walked in the door she treated me special thank you 💞she made me feel so happy being a cancer survivor she was so kind to me thank you for that thank her for me thank you 💞she made me feel so happy being a cancer survivor she was so kind to me thank you for that thank her for me More

by Sandra Dee Reyes Verified Customer Verified Customer

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I’m honestly dreading to go back to this dealership and getting my car serviced again. Last time I went for a “full” service appointment I waited 3 hours and almost 30mins. For a simple oil change. No tire getting my car serviced again. Last time I went for a “full” service appointment I waited 3 hours and almost 30mins. For a simple oil change. No tire rotation was done. They didn’t check my AC vents. I know the tire rotations weren’t done because I had that same nail in the front side of my tire. I had to get it patched all on my own. No check oil sticker reminder was given. Service was terrible. They kept telling me “almost done” as hours passed by. What’s the point of making an early appointment if one is going to be waiting for 3 HOURS?! One is understandable. But 3 for a simple oil change? A guy named Junior, acknowledged that I was waiting for hours and he called the service guys in the back regarding updates on my car and in 10mins. My car was out. It leads me to believe that my car was done hours ago! Again, without a full service! If I could take my car elsewhere for a full serviced, I would. More

by Suyapa Sofia Verified Customer Verified Customer

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He was very welcoming and helpful. Very helpful. And kept me updated thought out the entire process. Very helpful. And kept me updated thought out the entire process. More

by ACORTEZ1011 Verified Customer Verified Customer

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The appointment was on time and the service tech was polite and efficient. I was appraised of progress as service was performed . polite and efficient. I was appraised of progress as service was performed . More

by DANNYP24 Verified Customer Verified Customer

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