Christopher Santiago

Great service and professionalism. Have bought 2 others at this dealership and have had several maintenence appointments. All went great and would not hesitate to use them again! Have bought 2 others at this dealership and have had several maintenence appointments. All went great and would not hesitate to use them again! More

by carldcox Verified Customer Verified Customer

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Working with Kevin was a great experience! He was relaxed, easy to communicate with, and incredibly helpful—especially when we were on a tight deadline. He made the entire process quick and st He was relaxed, easy to communicate with, and incredibly helpful—especially when we were on a tight deadline. He made the entire process quick and stress-free. Highly recommend! More

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I had a fantastic time working with the folks at Ideal. We quickly came to a deal on the vehicle I had chosen and I was in and out like nothing. Honestly it was the best dealer experience I've had, and thi We quickly came to a deal on the vehicle I had chosen and I was in and out like nothing. Honestly it was the best dealer experience I've had, and this is my fifth car in the last 18 years. More

by Alan Stuart Verified Customer Verified Customer

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Dan and his team had my car ready to go for test drive, didn’t push at all to buy; they were transparent with pricing and worked with me on financing to my needs. didn’t push at all to buy; they were transparent with pricing and worked with me on financing to my needs. More

by aidenpersonalemail Verified Customer Verified Customer

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It’s been a long time since I’ve purchased a car. The dealership was welcoming and allowed me to take my time in making decisions. I test drove a couple models. Took a few days to think about it. Ret The dealership was welcoming and allowed me to take my time in making decisions. I test drove a couple models. Took a few days to think about it. Returned and made my purchase. Every step through the process was a great experience. Parrish was awesome. He's so polite and helped me understand all facets of the process. No pressure and that was appreciated! I love my new car and will recommend my friends and family to the Frederick MD dealership. What a beautiful building as well! More

by hairsolo Verified Customer Verified Customer

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Very quick process! Staff was friendly and knowledgeable. Highly recommend this team for your next vehicle purchase! Staff was friendly and knowledgeable. Highly recommend this team for your next vehicle purchase! More

by jenny.ahalt Verified Customer Verified Customer

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Ideal has EXCELLENT customer service, transparency and great pricing. Abhi, Dom and Chris are great! great pricing. Abhi, Dom and Chris are great! More

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We had a wonderful experience with Ceidrick. He was friendly, courteous and went above and beyond to answer all questions throughout numerous visits to the dealership. Was not pushy at all and w He was friendly, courteous and went above and beyond to answer all questions throughout numerous visits to the dealership. Was not pushy at all and would highly recommend him to others. Made the car buying experience as fun as it could be. More

by Justin Verified Customer Verified Customer

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Very reasonable service, told them what I wanted and they didn’t try to upsell me. When choosing a service contract/add ons, I felt comfortable and respected unlike some other dealers I have been to. Quick, didn’t try to upsell me. When choosing a service contract/add ons, I felt comfortable and respected unlike some other dealers I have been to. Quick, in and out service. More

by bradleyisfishing Verified Customer Verified Customer

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Polite staff that answered all questions promptly. Very competitive pricing. Good selection of vehicles, will definitely recommend to friends and family. Very competitive pricing. Good selection of vehicles, will definitely recommend to friends and family. More

by jwhitcomb Verified Customer Verified Customer

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