Christian Rich
Christian Rich at Acura of Berlin

Christian Rich

BDC Specialist

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.9
33 Reviews

I've been fascinated by people and their stories, naturally drawn to connecting and empathizing. Over time, this evolved into a knack for building relationships and creating positive interactions. My charisma and people skills have been central to my journey.

Dealership Experience

1 yr, 9 mos

Industry Experience

7 yrs, 8 mos

Languages Spoken

English English

4.9

33 Reviews

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33 Reviews of Christian Rich

January 05, 2026

Dealership Rating
Employee Rating

Jim was great the process was seamless. I been wanting an Acura for so long and with his help I was able to get exactly what I was looking for ! More

by LENIECIABUTLER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Tom Suchojad

Jan 05, 2026

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Eric Diaz General Manager 860-829-3787

December 05, 2025

Dealership Rating
Employee Rating

Acura of Berlin were very easy to work with. Jim Pompei was great! loved experience More

by DWINTHROP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Brandon Hines

Dec 05, 2025

Acura of Berlin responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

November 14, 2025

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Employee Rating

Everyone at the dealership was very helpful from the online consultant I worked with prior to arriving to the finance person I finalized my paperwork with. I came in to look at a 2024 Mazda CX5 and More

by Kmpierce51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei

Nov 14, 2025

Acura of Berlin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Berlin. We look forward to having you as one of our valued customers for many more years to come! Eric Diaz General Manager 860-829-3787

November 13, 2025

Dealership Rating
Employee Rating

Brandon is wonderful! In order to secure my dream car, he so generously gave a detailed outline of what my next steps should be. Witnessing his support both from and for More

by Sandra_derose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 13, 2025

Acura of Berlin responded

Here at Acura of Berlin, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Eric Diaz General Manager 860-829-3787

October 22, 2025

Dealership Rating
Employee Rating

Thank you to Christian, Leo, Tom and Lucius for making my purchase smooth and fast. No added pressure and got me at a payment I am comfortable with. Got a beautiful Milano Red ADX. Check out the service depa More

by BROOKE684
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Suchojad , Leo Pascual, Lucius Ulett

Oct 23, 2025

Acura of Berlin responded

Thanks for sharing your thoughts about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

September 25, 2025

Dealership Rating
Employee Rating

Great experience! Jim was awesome, as well as the rest of the team. Walked out same day, no worries! Now you know who to go to. More

by CayP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Tom Suchojad

Sep 25, 2025

Acura of Berlin responded

Thanks for sharing about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

September 05, 2025

Dealership Rating
Employee Rating

I have been busy cars from 1990. This was truly the best experience I ever had. From start to finish. Christian is the first person I spoke to so I have to give him a big thank, he i More

by ANDREW15GREENE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Brandon Hines , Tom .. I did’t get his last name

Sep 06, 2025

Acura of Berlin responded

Here at Acura of Berlin, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Eric Diaz General Manager 860-829-3787

August 29, 2025

Dealership Rating
Employee Rating

Jim was the best sales representative I've ever worked with! The transaction was simple and quick. No pressure. This dealership exceeded my expectations when it came to buying a used car. More

by TMATHIAU
Recommend Dealer
Yes
Aug 29, 2025

Acura of Berlin responded

Thanks for your feedback on your recent visit to Acura of Berlin. It's great to hear that we were able to assist you and that you had such a positive experience. Eric Diaz General Manager 860-829-3787

August 23, 2025

Dealership Rating
Employee Rating

Jim was very knowledgeable and helped me through the process. He and Brandon helped me figure out the special financing and benefits of the certified program. He was great! More

by merluc3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 23, 2025

Acura of Berlin responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

July 11, 2025

Dealership Rating
Employee Rating

Everyone at Acura of Berlin was AMAZING! Our purchase of a new ADX was smooth and seamless! Thank you to Kevin, Christian and Tom! More

by RACHN12
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tom Suchojad, Kevin Garcia

Jul 11, 2025

Acura of Berlin responded

Here at Acura of Berlin, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Eric Diaz General Manager 860-829-3787

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