Christian Rich

We had an excellent experience purchasing our car from Leo at Acura of Berlin dealership. We didn’t expect to leave the same day with a vehicle, but the entire process was incredibly smooth. The team was Leo at Acura of Berlin dealership. We didn’t expect to leave the same day with a vehicle, but the entire process was incredibly smooth. The team was honest, easy to work with, and made everything straightforward. We were in and out relatively quickly—truly one of the smoothest car-buying experiences we’ve ever had. Would definitely recommend them to anyone in the market for a new vehicle! More

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Came in knowing what I wanted but I wasn’t met with any pushy sales tactics or finance discussions. I hate the car buying experience (maybe part of the reason why I had my last MDX for 12 years), but they pushy sales tactics or finance discussions. I hate the car buying experience (maybe part of the reason why I had my last MDX for 12 years), but they made this upgrade experience less painful. Thank you! More

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I spoke to Christian on Wednesday and told him I'd be coming in Thursday to see a vehicle. He would not be in, but set me up to see Leo. Leo greeted me like family walking through the door, worked hard coming in Thursday to see a vehicle. He would not be in, but set me up to see Leo. Leo greeted me like family walking through the door, worked hard to show me every option that might work and to understand my needs. We sat with Lucious the sales manager, who was also an absolute please to work with and gave me an amazing deal on both my trade, and the new vehicle. I had researched and knew what to expect, but the entire staff exceeded those expectations. I also got the opportunity to chat with Eric, the GM. Great guy, and very easy to want to do business with. When it came time to sign paperwork I met Claudia, who was extremely helpful, kind and patient. Overall this was one of, if not the best car buying experience I've had. Highly recommend anyone looking for an Acura check these guys out. More

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The car was as described online, the sales team did not try to pull and “fast ones”, and they were respectful of my time. Would go back again. try to pull and “fast ones”, and they were respectful of my time. Would go back again. More

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There was little waiting for my service appt. ,and my service was completed in a timely manner. Overall a pleasant experience. ,and my service was completed in a timely manner. Overall a pleasant experience. More

by Keithbacon1 Verified Customer Verified Customer

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The dealership was professional, efficient, personable, and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin. and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin. More

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Had 1oclock appt but had to wait 30 minute to be seen. Leo was not there,wife was in labor..That was ok Leo was not there,wife was in labor..That was ok More

by GRAPPER80 Verified Customer Verified Customer

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Professional staff and more than willing to work with us to facilitate the transaction. They went above and beyond to make us feel comfortable. to facilitate the transaction. They went above and beyond to make us feel comfortable. More

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Great experience overall. Very easy to do business with. We were treated fairly and did not feel pressured to commit to anything we did not want. One thing happen that was a l Very easy to do business with. We were treated fairly and did not feel pressured to commit to anything we did not want. One thing happen that was a little off to me. While not a deal breaker, my original retail purchase agreement stated 17 miles on the odometer but when I went in to pick up the vehicle the paperwork stated the odometer was at 217 miles. More

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Everyone was very helpful and friendly and were able to give me a great deal. give me a great deal. More

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