Christian Povsic

Unnecessary length of time repeatedly to service or repair my vehicle, ignoring and incorrect diagnosis and non-repairs according to follow up from different JEEP dealer, unnecessary expense for me for repair my vehicle, ignoring and incorrect diagnosis and non-repairs according to follow up from different JEEP dealer, unnecessary expense for me for rental car after 30 days when my car was operating and they appear to have done nothing but run tests, Incorrect diagnosis of car issues according to other dealer service center, and other mechanics, extremely rude treatment by assistant service manager manager, Christian, all these have left me horrendously offended at treatment and experience from KENDALL Dodge. I will never go back there again. Several service advisors did their best and were helpful. I do not blame them. It apparently is standard treatment and procedure at Kendall dodge. . That is terrible at this particular Dodge Chrysler Jeep dealer and service department. I am very unsure of reliability of my Jeep and ability to correctly diagnose and maintain and keep this car. I would greatly question Newer jeep reputations and warn anybody, Do not bring your car to Kendall Jeep for servicing. All this with a Mopar warranty also. More

by sellitomeby Verified Customer Verified Customer

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Great service at kendall Dodge with Jose Advisor always and fast and easy process with me and my family and fast and easy process with me and my family More

by ginaoquendo Verified Customer Verified Customer

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I always enjoy going to this dealership but this one time I went I had a bad experience. I’ve took my car to get fully serviced that means a full multi service job done on my car before my warranty was expir I went I had a bad experience. I’ve took my car to get fully serviced that means a full multi service job done on my car before my warranty was expired. They said they found a few things that needed to be serviced and they did service the car however when I left the dealership I’ve noticed a wobble coming from my front end of my car didn’t think much of it so the next time I went to the dealership for an oil change I bought that to their attention they reply was your warranty is up and it gone cost you around a thousand plus dollars to fix it. More

by LAWRENCE8911B Verified Customer Verified Customer

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I went to the dealership prior to my last oil change due to my warranty was gonna be up. The dealership inspected my car and fix a minor problem. They said everything was fixed when I got on the turnpike. I to my warranty was gonna be up. The dealership inspected my car and fix a minor problem. They said everything was fixed when I got on the turnpike. I noticed my car was wobbling uncomfortably. My next oil change was done at the dealership. No my car had 38,000 miles. Almost brand new car. I don’t speed. Don’t drive my car roughly or anything just a normal car so I took my car back to the dealership with 40,000 miles currently on it. They said my warranty was expired and gave me an estimate price over $1000 to fix my problem unfortunately I didn’t have the funds to resolve my problem. I’m stuck driving in wobbly uncomfortable car that I bought off the showroom floor at this dealership. Now let me make myself clear. This was the first time I ever experience this type of treatment at this dealership. This dealership is very friendly, polite, and understanding unfortunately, it was a bad day at the dealership. I will recommend friends and family to do business at this dealership, but if I have another bad experience, I would take my business elsewhere. More

by LAWRENCE8911B Verified Customer Verified Customer

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no communication. I had to hunt people down for answers. car took 2 months. this could have been better if I was just kept in the loop and treated nicer when I picked I had to hunt people down for answers. car took 2 months. this could have been better if I was just kept in the loop and treated nicer when I picked up my vehicle. More

by mmbarberio Verified Customer Verified Customer

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My service adviser Jonathan Prieto helped me out a lot with all of my vehicle that wore in the shop all 3 of my charger where serviceded correctly and a very well professional work done to them. I conside with all of my vehicle that wore in the shop all 3 of my charger where serviceded correctly and a very well professional work done to them. I consider him 1 of the best service adviser in the the department. More

by RANDY VARELA Verified Customer Verified Customer

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Todo ecselente el señor luis garcia sabe como atender a sus clientes yo quede muy agradecido por el trato una persona muy amable y respetuosa sus clientes yo quede muy agradecido por el trato una persona muy amable y respetuosa More

by JUDITHYANGELGONZALEZ Verified Customer Verified Customer

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I’m not satisfied with the work done on the radio in my truck. I believe I spoke to Juan Dieppa on Wednesday May 14th, he tells me that the part was delayed because it was lost in transit and they had to o truck. I believe I spoke to Juan Dieppa on Wednesday May 14th, he tells me that the part was delayed because it was lost in transit and they had to order a new one that could take another couple of weeks to receive. Then on May 16, Fidel sends me a message that the vehicle radio has been replaced and working under manufacture specs; Which seemed weird to me since two days earlier I was told there was an issue with parts order for my trucks radio. I picked up my truck up on Sunday the 19th of May and exactly in one weeks time my radio starts having the same issues I’ve taken it for three previous times. I’m beyond frustrated and irritated at this point. More

by LMOJENA_202 Verified Customer Verified Customer

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The whole team what wonderful 5 stars for Jimmy Vega vina and Junior, and Bridget and Junior, and Bridget More

by JJSINVESTMENTSFL Verified Customer Verified Customer

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Great service super attentive definitely coming back thank you guys at the dealer. You guys are the A-Team. thank you guys at the dealer. You guys are the A-Team. More

by arodriguez1810 Verified Customer Verified Customer

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