Jose Lopez

Quick, good communication, and follow-up Jose was extremely helpful, called the extended warranty, and had my truck out within a few days, several weeks prior, I whent to another dealer, in homestead extremely helpful, called the extended warranty, and had my truck out within a few days, several weeks prior, I whent to another dealer, in homestead, and it was a terrible experience. More

by nd1inspections Verified Customer Verified Customer

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José was good, but the overall service was bad. They call me that my truck was ready, they took it to the offsite lot and nobody wanted to go get it, I had to drive the guy there so that I could ge They call me that my truck was ready, they took it to the offsite lot and nobody wanted to go get it, I had to drive the guy there so that I could get my truck, I had to drive around looking for it because nobody knew where it was. I understand that I only took it for a mirror replacement but the car needed air on one of the tires and they didn't even put air, it doesn't take long More

by Andreso Verified Customer Verified Customer

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Awesome Jose is the best! ! He always listens and tries to find a solution for any problem or questions I have ! He always listens and tries to find a solution for any problem or questions I have More

by SERVICE Verified Customer Verified Customer

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The service I always receive at Kendall Dodge is always top tier. Jose is a great service advisor and does what he can to make the customer feel great about the service they are getting top tier. Jose is a great service advisor and does what he can to make the customer feel great about the service they are getting More

by ANDRE.MILLER1978 Verified Customer Verified Customer

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As always Jose Lopez Service Advisor and Technician David Caballero went above and beyond to provide me with the best service anyone could expect in keeping our Van performing flawlessly. Caballero went above and beyond to provide me with the best service anyone could expect in keeping our Van performing flawlessly. More

by mjottery Verified Customer Verified Customer

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The car was there for 10'days to tell me they found nothing My car was just sitting there, nothing My car was just sitting there, More

by caridad0 Verified Customer Verified Customer

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Jose address my concern as quickly as possible and provided phenomenal customer service. Jose is an asset to your organization. provided phenomenal customer service. Jose is an asset to your organization. More

by CENTVIC02 Verified Customer Verified Customer

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Jose Lopez is a wonderful service advisor. He has been my advisor for the past six years. He has always demonstrated his professionalism and he is knowledgeable of his work. He is also a great He has been my advisor for the past six years. He has always demonstrated his professionalism and he is knowledgeable of his work. He is also a great person. More

by ANDRE.MILLER1978 Verified Customer Verified Customer

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Great service provided by Jose Lopez He is a straight forward advisor and very responsive to the calls and questions you have, great advisor. forward advisor and very responsive to the calls and questions you have, great advisor. More

by victor Verified Customer Verified Customer

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Had an appointment and when arrived the person had called out. Dealer was no able to find my maintenance plan so I had to pay out of pocket. Oil/filter change and tire rotation $211 dollars its wildly expens out. Dealer was no able to find my maintenance plan so I had to pay out of pocket. Oil/filter change and tire rotation $211 dollars its wildly expensive, invoice show some 'miscellaneous charges'. Couldn't complete recalls because there were no mechanics available until Monday (3 days later). Dissatisfied and disappointed. More

by djjd_9 Verified Customer Verified Customer

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