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Christian Diaz
Christian Diaz at Lithia Hyundai of Anchorage

Christian Diaz

Service Advisor

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

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4.7
176 Reviews

Dealership Experience

4 yrs, 10 mos

Industry Experience

4 yrs, 10 mos

4.7

176 Reviews

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176 Reviews of Christian Diaz

January 23, 2026

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Employee Rating

Great service! They let me know when my vehicle was ready. Provided Uber rides too More

by E-ELMOJMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Rose

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January 19, 2026

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Employee Rating

Christian was very helpful, check-in was nice and easy. I feel like there should've been more of a fight to get my seatbelt covered under warranty. More

by candi86
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz

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Jan 20, 2026

Lithia Hyundai of Anchorage responded

Candi, thank you for sharing your feedback with us. We are happy to hear Christian was so helpful, but we will take your feedback regarding the warranty situation back to our team. We hope to assist you with any future needs here at Lithia Hyundai of Anchorage.

January 12, 2026

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Employee Rating

5, excellent service, got my vehicle a much needed service for oil and break change More

by deejohn
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz

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Jan 12, 2026

Lithia Hyundai of Anchorage responded

We appreciate you for sharing your experience, deejohn. It is lovely to hear our team at Lithia Hyundai of Anchorage provided excellent service and took great care of your vehicle. The team would be beaming to hear your kind words.

January 12, 2026

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Employee Rating

5, excellent service, got my vehicle a much needed service for oil and break change More

by deejohn
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz

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Jan 12, 2026

Lithia Hyundai of Anchorage responded

We appreciate you for sharing your experience, deejohn. It is lovely to hear our team at Lithia Hyundai of Anchorage provided excellent service and took great care of your vehicle’s oil and brake maintenance. The team would be beaming to hear your kind words.

January 10, 2026

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It has a great service department and parts are on point, sale is great also More

by ANNAVANDENBOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brent Vandenbos

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Jan 12, 2026

Lithia Hyundai of Anchorage responded

We appreciate you for sharing your experience, Anna. It is lovely to hear our service department, parts team, and sales staff provided such great support. The team at Lithia Hyundai of Anchorage would be beaming to hear your kind words.

January 03, 2026

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Employee Rating

My car is still being worked on for the last 3 plus months now. And still no answer or accountability for answers of why it's taking so long to get done. More

by rjoule_81
Recommend Dealer
No

Other Employees Tagged: Christian Diaz

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Jan 06, 2026

Lithia Hyundai of Anchorage responded

We're very concerned to see that you're still waiting on your vehicle, as we understand how frustrating that can be. If you would consider it, I would like the chance to speak with you about the status of your vehicle & try to expedite things for you if possible. Thank you, Moises Gonzalez - Service Manager - 907-762-5752

December 13, 2025

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Employee Rating

Appointments are available when you need it. They finished my car within a day. Thank you More

by hailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Clendenen

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Dec 15, 2025

Lithia Hyundai of Anchorage responded

Hi Hailey, Thank you for the 5-stars! We're happy to have taken care of your vehicle maintenance efficiently at Lithia Hyundai of Anchorage. We hope to serve you again in the future!

November 30, 2025

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Employee Rating

Purchased snow tires and a block heater for my 2025 Tucson. The service team is always very pleasant and helpful More

by BARRIELYNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Rose, Dana Clendenen

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Dec 01, 2025

Lithia Hyundai of Anchorage responded

Thank you for trusting us with your business and for your kind words about our team! We hope you visit us again at Lithia Hyundai of Anchorage. Safe travels in your new 2025 Hyundai Tucson!

November 29, 2025

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Employee Rating

My chronic engine problem with my Santa Fe was finally resolved to our great satisfaction! More

by Keemail5
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz

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Dec 01, 2025

Lithia Hyundai of Anchorage responded

We are so glad to hear your Santa Fe is finally running the way it should. Knowing this brought you real peace of mind means a lot to our team. Thank you for sharing your experience with us. If you ever need anything down the road, please reach out to us.

November 28, 2025

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Employee Rating

Better than prior experiences - Dana was a big help but phone system is still awful. More

by PETRA.ILLIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dana Clendenen

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Dec 04, 2025

Lithia Hyundai of Anchorage responded

Petra, thank you for sharing your thoughts with us. I am glad to hear that Dana’s support made a positive difference during your visit, and I regret that our phone system continues to be a source of inconvenience. Your feedback is important, and I would be glad to assist further. Please contact me through the information below. Best, Moises Gonzalez - Service Manager - 907-762-5752

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