Chris Vester
Chris Vester at Hubert Vester Chevrolet
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Chris Vester

COO

Hubert Vester Chevrolet

3717 Raleigh Road Parkway West
Wilson, NC 27896

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26 Reviews
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26 Reviews

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26 Reviews of Chris Vester

April 24, 2024

Dealership Rating
Employee Rating

I was surprised how upper management clutched their pearls when I suggested the car dealership might be sneaky with the add ons. Instead of listening and trying to understand, they were defensive and d More

by rxdealerkc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Nelson, Chris Vester , Betty Davis, Anthony Li, Paul McCoy

Apr 26, 2024

Hubert Vester Chevrolet responded

There were no hurt feelings in this scenario at all. There was however a small amount of frustration, not defensiveness, surrounding the inability to fix an issue that resulted from the idea that the Monroney Label that is mandated by the Federal Government and supplied by the Manufacturer of the vehicle was somehow inadequate or misleading to the customer. As the supplier of the vehicle we have no control over what's printed on these or how the customer views its completeness. What we can and do control is how we present and demonstrate the vehicle and disclose what equipment the dealership has installed. Both of those things are handled in the demonstration of the vehicle and at the disclosure of the paperwork at time of signature. Our expectation is that when a customer signs a document taking ownership of their vehicle they would not sign if they were not clear and completely satisfied. We do not however expect customers to return, raise their voice, curse at and attack the character of the staff with the intention to "get something for free" (as you stated at the end of our conversation) when we have done everything in full disclosure and complete transparency. Unfortunately, in cases such as this, we can become the sacrifice for past life experiences and we have seen that it's just best to just move along in our path and purpose.

June 02, 2023

Dealership Rating
Employee Rating

Excellent service took time to make me feel special got me in & in timely fashion More

by Kwinbourne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Vester Crocker, Jason Riggan , Betty Davis, Ken Winbourne, Charles riley

January 22, 2023

Dealership Rating
Employee Rating

This is the best dealership I have ever worked with. They the best for looking you the right deal. More

by Calebjbyrd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Hicks, Brian Schlegel, Taylor Whitley , Alfredo Aldapa, Roger Morse, Ray Phillips, Ken Winbourne

April 21, 2022

Dealership Rating
Employee Rating

Like I said they did a good job and get me out fast. Thank you very much Nice job! More

by RET102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Hicks, Brian Schlegel, Taylor Whitley, Andy Michaud , Alfredo Aldapa, Ronnie Clark, Winford Lee, Ray Phillips, Lisa Stroud

Apr 21, 2022

Hubert Vester Chevrolet responded

Thank you for the high rating, RET102! We're happy to hear that working with the team elevated your experience with us. We hope to work with you again soon. Take care! - Winford Lee, Operations Director

April 20, 2022

Dealership Rating
Employee Rating

The staff is very professional and the customer service is excellent. I highly recommend Hubert Vester Chevrolet. More

by Binky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Hicks, Brian Schlegel, Taylor Whitley, Andy Michaud , Alfredo Aldapa, Ronnie Clark, Winford Lee, Ray Phillips, Lisa Stroud

Apr 20, 2022

Hubert Vester Chevrolet responded

Hi, Binky! Thank you for the 5-star review. We're happy to hear that your positive experience earned us your recommendation. We hope to work with you again soon. Take care! - Winford Lee, Operations Director

December 24, 2021

Dealership Rating
Employee Rating

Johnny Kent was Awesome!! Everyone listened to what we wanted and made it happen.so happy. More

by ANGELENESLADE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnny (JJ) Kent, Chris Hicks, Haley Hicks , Winford Lee, Ray Phillips, Lisa Stroud

Dec 28, 2021

Hubert Vester Chevrolet responded

Hi, ANGELENESLADE! Thank you for the 5-star rating. We're happy to hear that working with Johnny Kent led to such a positive experience Have a wonderful day! - Winford Lee, Operations Director

December 19, 2021

Dealership Rating
Employee Rating

There’s nothing negative I can say or express about this dealership. Everyone there greet you with a smile and acknowledge you as soon as you enter their lot. The customer service experience is definitely More

by DallasCowboysGirl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnny (JJ) Kent, Chris Hicks , Winford Lee, Ray Phillips, Ken Winbourne

Dec 20, 2021

Hubert Vester Chevrolet responded

Hi, DallasCowboysGirl1! Thank you for the 5-star review. We're happy to hear that your positive experiences earned us your loyalty and trust. We hope to work with you again soon. Take care! - Winford Lee, Operations Director

November 22, 2021

Dealership Rating
Employee Rating

They did what they were supposed to do and my change didn’t get stolen. More

by RAJROGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Hicks, Brian Schlegel, Taylor Whitley, Andy Michaud , Ronnie Clark, Winford Lee, Ray Phillips, Lisa Stroud

Nov 22, 2021

Hubert Vester Chevrolet responded

Hi, RAJROGER! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Safe travels! - Winford Lee, Operations Director

October 02, 2021

Dealership Rating
Employee Rating

This was my first time shopping at HubertVesterChevrolet and will not be my last. From the hassle free salesman to the finance woman and having the special attention with an issue that came up that was reso More

by GEORGEHENRY126
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mandell Pone, Betty Davis

Oct 04, 2021

Hubert Vester Chevrolet responded

Hi, GEORGEHENRY126! Thank you for the stellar rating. We're happy to hear that your positive experience earned us your loyalty and trust. We look forward to your next visit. Take care! - Winford Lee, Operations Director

September 14, 2021

Dealership Rating
Employee Rating

The People Were Very Kind And HelpfulI Recommend Anyone The People Were Very Kind And Helpful I Recommend Anyone Who’s In Need Of A New Car To Visit Hubert Vester Chevrolet!! More

by LILNESSA3811
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2021

Hubert Vester Chevrolet responded

Hi, LILNESSA3811! We're happy to hear that your 5-star experience with us earned us your recommendation. Have a wonderful day! - Winford Lee, Operations Director

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