Chris Thomas

Jeff actually made us feel more comfortable than I would have imagined. We had not purchased a "new" car in a great many years and from start to finish the process was clear, friendly and professional. I have imagined. We had not purchased a "new" car in a great many years and from start to finish the process was clear, friendly and professional. I would highly recommend Jeff and the entire dealership. More

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Purchased 2025 Subaru Outback . Good price compering competition . Smooth and grate service in all departments . Good price compering competition . Smooth and grate service in all departments . More

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We just made our second purchase in five years from Grand Subaru. Their selection and sales staff are second to none. Chris was our sales person as we live in Michigan and do a lot of initial shopping onl Subaru. Their selection and sales staff are second to none. Chris was our sales person as we live in Michigan and do a lot of initial shopping online. He was friendly, helpful and great at communicating. Once we made the trip to the dealership it was smooth sailing. More

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Clean, welcoming, down-to-earth, receptive to questions, helpful, friendly atmosphere between employees, made the process easy, etc. helpful, friendly atmosphere between employees, made the process easy, etc. More

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Honestly Chase was great, as well as everybody that works there. I was in the market on and off for the past year and chase kept in touch the whole time without being pushy or annoying. So when I finally wa there. I was in the market on and off for the past year and chase kept in touch the whole time without being pushy or annoying. So when I finally was ready to buy, he was the first person I could think to reach out to. They made the entire experience as painless as it could be. More

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Good and Awesome Dealership for my first purchase of subaru outback. I will introduce to anyone who want to buy a Subaru auto. subaru outback. I will introduce to anyone who want to buy a Subaru auto. More

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Chris and Grand Subaru were fantastic to work with! We even traveled a few hours because of how highly recommended Grand Subaru was by family members. Buying a new car can be very stressful but Chris w We even traveled a few hours because of how highly recommended Grand Subaru was by family members. Buying a new car can be very stressful but Chris was super helpful every step of the way. He was really good about making sure we were well informed so we could make the best decisions. When we were finally ready to make the purchase, Grand Subaru made it super easy. We were able to fill out some of the paperwork ahead of time and only spent about an hour and a half at the dealership before we were walking out with the keys to our new Subaru Forester (we even went on a Saturday!). Would highly recommend Chris at Grand Subaru to anyone interested in a Subaru! More

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First off, Chris is awesome! Every question I had for Chris, he had an answer. Chris addressed every concern I had from my trade-in to interest rates. It was a smooth and easy pu Every question I had for Chris, he had an answer. Chris addressed every concern I had from my trade-in to interest rates. It was a smooth and easy purchase with Chris. I highly recommend if you are interested in purchasing a Subaru reach out to Chris! He is very knowledgeable with Subaru! Thank you Chris! More

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We had a great experience. No pressure environment. Chris Thomas was our seller and he did amazing. We had our kids with us and he understood we needed, quick, no playing aroun No pressure environment. Chris Thomas was our seller and he did amazing. We had our kids with us and he understood we needed, quick, no playing around or negotiating tactics. They worked with us all the way, including. The finance dept. Will be buying from this dealer again! More

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Bought my first car from Grand Subaru last week - had a really good experience at this dealership, and definitely recommend working with them! Chris Thomas worked with me for almost a month throughout t really good experience at this dealership, and definitely recommend working with them! Chris Thomas worked with me for almost a month throughout the process of vehicle selection, reservation, and final purchase. He was incredibly professional, patient, and responsive throughout the whole process. He was quick to walk me through the inventory and help me reserve the specific vehicle I wanted, kept in touch with me during the delivery to let me know about any updates, and patiently answered my (many!) questions over the phone and email. Once the car had arrived, he let me know immediately, and I was able to pick it up from the dealership on the same day. The sales process was very smooth: Chris was very transparent and not pushy at all, let me take my time to consider all the options, and did not try to pull any of the weird tricks you often hear about with car salesmen. He was also friendly and nice to interact with - I would definitely recommend working with Chris! I also worked with Drew in the finance department to help finalize the sale, and had a great experience with him too. I had my financing sorted and knew exactly what I was looking for in terms of extras so there wasn't too much to discuss, but Drew was similarly very patient and professional, and not pushy at all. Overall, I had a great experience at Grand Subaru, and would definitely recommend buying here! The fact that they are transparent and don't try to force you into anything is a major reason to go with them: after all the horror stories I've heard about car dealerships, I was very pleasantly surprised by how smooth the process was at Grand Subaru. Thank you for your help - I am absolutely loving my new car! More

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