Chris Smith
Chris Smith at City Volkswagen of Highland

Chris Smith

General Manager

City Volkswagen of Highland

9601 Indianapolis Blvd
Highland, IN 46322

Contact Me
4.9
19 Reviews

Dealership Experience

5 mos

Languages Spoken

English English

4.9

19 Reviews

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19 Reviews of Chris Smith

July 24, 2026

Dealership Rating
Employee Rating

At first, I was disappointed with my experience. I was given a poor salesman, Alex Ortiz, who did not only not introduce himself, but did not ask my fiancé and I’s names. He went through the entire More

by toddklompjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jul 26, 2026

City Volkswagen of Highland responded

Thank you, Joe, for this feedback and review. We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing City Volkswagen of Highland. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 22, 2026

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Employee Rating

Chris and Jacob did an amazing job! My credit has gotten a little shaky with student loans but they made sure I was able to leave with something I loved. More

by wallsjennifer98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Bodnar

Jul 22, 2026

City Volkswagen of Highland responded

It’s wonderful to hear Chris and Jacob guided you through the process so you could drive away in a Volkswagen you love. Enjoy safe travels in your new ride, and know we’re here if you need anything down the road. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 16, 2026

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The service team did an amazing had off. My visit was awesome from start to finish. I was assured with care and willingness that was refreshing it was no hassle! More

by MarciMarcelRandomASF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Bodnar, Nick Ferguson

Jul 16, 2026

City Volkswagen of Highland responded

We’re delighted to hear our service team provided a smooth, hassle-free experience from start to finish. Thank you for trusting us with your Volkswagen Atlas Cross Sport. We look forward to assisting you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 05, 2026

Dealership Rating
Employee Rating

Great service. And highly efficient. Got us in and out with a brand new car. More

by Algrist2025
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rolando Pena

Jul 05, 2026

City Volkswagen of Highland responded

Thanks for highlighting how efficient our service was. It’s great that Rolando and Chris got you on your way quickly with a new Volkswagen. Enjoy every drive! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 03, 2026

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City VW Highland IN, Great people! Great service! Great selection! Great experience! Visit Lameshia and Nick, they will take care of you! More

by Faris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers, Nick Ferguson

Jul 03, 2026

City Volkswagen of Highland responded

Thank you for sharing your positive experience. We’re delighted you found the perfect Volkswagen Tiguan and received excellent service from Lameshia and Nick. Please let us know if we can assist you again down the road. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 03, 2026

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Employee Rating

Everyone in the dealership was friendly and helpful. Would recommend to anyone looking for a VW More

by Strott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers, James Thomas

Jul 03, 2026

City Volkswagen of Highland responded

It’s wonderful to know our team provided a friendly and helpful experience for you. We’re glad you’re enjoying your new Volkswagen Tiguan and appreciate your recommendation to other VW shoppers. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 25, 2026

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Everyone was helpful and explained everything very well. I appreciate how helpful everyone was during the process of buying a car! More

by Hescobar067
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe LeDuc

Jun 25, 2026

City Volkswagen of Highland responded

Thank you for highlighting how our team walked you through every detail. We’re pleased to have made purchasing your Volkswagen Jetta clear and straightforward. Enjoy your new ride and let us know if you have any questions. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 25, 2026

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Everyone was really helpful and explained every step of the way with much detail, which I appreciate since it was my first car purchase! Thank you, Joseph, for being very helpful! More

by eana04049
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe LeDuc

Jun 25, 2026

City Volkswagen of Highland responded

We’re thrilled Joe and our team guided you through every step with such detail on your first car purchase. Thank you for choosing a used Volkswagen Jetta and for the five-star review. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 19, 2026

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Employee Rating

Joseph Leduc was a great consultant. He took time to make sure I got a great deal. I highly recommend Joe to any first time Volkswagen buyer. More

by brandon.willis_08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 19, 2026

City Volkswagen of Highland responded

We’re glad Joe provided attentive service and secured a great deal on your used Volkswagen. Thank you for recommending him to first-time Volkswagen buyers. We look forward to assisting you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 18, 2026

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Employee Rating

It was a pleasure meeting and working with Joe at VW Highland! He explained and welcomed us, ensuring we were never pressured with our decisions. I highly recommend Joe to any first time or returning ve More

by Saadiqa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 19, 2026

City Volkswagen of Highland responded

Knowing that Joe guided you through a no-pressure visit is wonderful to hear. Thank you for recommending him. Enjoy your Volkswagen, and we hope to welcome you back soon. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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