Chris Parsley

Always very good work is completed on time and I’m always keep in the loop. Very satisfied. keep in the loop. Very satisfied. More

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Koons is absolutely an incredible dealership to work with. The entire staff from the front of the house to the back of the house is amazing. Kacey in the service department is incredible. Her level of e with. The entire staff from the front of the house to the back of the house is amazing. Kacey in the service department is incredible. Her level of expertise is extremely refreshing. More

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Kacey is so welcoming and always has a smile. Koons service department is wonderful! Kacey is wonderful and the service department is fantastic! Koons service department is wonderful! Kacey is wonderful and the service department is fantastic! More

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I have not been a fan of the corporate approach that Koons offers in the several years now that they have run the Claksville dealership. I very much miss the more community and customer focused dealers Koons offers in the several years now that they have run the Claksville dealership. I very much miss the more community and customer focused dealership that Win Kelly represented. It's just not the same shop I used to deal with. The only constant is Al C in service. He's very helpful and friendly. I cringe when I see the woman in the Koons commercials. More

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Quick service, very knowledgeable, patient and honest. No problems. A great experience, exactly what I wanted. problems. A great experience, exactly what I wanted. More

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It was a terrible experience. The dealer calls me for a recall repair. I schedule my appointment for a Saturday morning. When I arrived at the dealership they then tell me that can’t do the repair because recall repair. I schedule my appointment for a Saturday morning. When I arrived at the dealership they then tell me that can’t do the repair because the car was out of factory warranty More

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Best dealership in the area Super professional staff, high quality service. Have bought and serviced two vehicles from this dealership they are the very best in the area, hands d Super professional staff, high quality service. Have bought and serviced two vehicles from this dealership they are the very best in the area, hands down. More

by KLOMASKIN Verified Customer Verified Customer

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Great Service The service was quick and efficient. The service rep was very pleasant and listen to me as to what I wanted checked on my vehicle, once the service w The service was quick and efficient. The service rep was very pleasant and listen to me as to what I wanted checked on my vehicle, once the service was completed he gave me feed back as to what was done. More

by mauchevalier Verified Customer Verified Customer

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Routine Service Fast friendly service from beginning to end. Called for appointment and was given the time I requested even though it was less then 24 hours notice Fast friendly service from beginning to end. Called for appointment and was given the time I requested even though it was less then 24 hours notice to Win Kelly. Staff is always friendly and professional. More

by CHARLESDEEGAN Verified Customer Verified Customer

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Oil change and multipoint inspection. Oil change and multipoint inspection was good. Chris was very helpful as always. Oil change and inspecrion takes about an hour. gives guidelines of wh Oil change and multipoint inspection was good. Chris was very helpful as always. Oil change and inspecrion takes about an hour. gives guidelines of when they expect you may need to get things fixed which is very helpful. More

by jasonf3 Verified Customer Verified Customer

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