Best service experience
I will definitely use them
again and again
Prompt, experienced, professional polite
again and again
Prompt, experienced, professional polite
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by Bilba
Service Price Transparency
Oct 23, 2023 -
Arlington Heights Buick GMC responded
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Bilba.
Sincerely,
The Arlington Heights Buick GMC Team
I have always been very well treated & car taken care of.
And I sure appreciate the car washes.
And I sure appreciate the car washes.
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by Carolmkrueger
Service Price Transparency
Oct 17, 2023 -
Arlington Heights Buick GMC responded
Carol, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.
Sincerely,
The Arlington Heights Buick GMC Team
I recently had the pleasure of visiting Arlington Heights
Buick GMC dealership for an oil and filter change, and I must say, the experience was nothing short of exceptional. From the moment I arrived until I
Buick GMC dealership for an oil and filter change, and I must say, the experience was nothing short of exceptional. From the moment I arrived until I drove away, I was thoroughly impressed with the level of service and quality of work provided by their team.
First and foremost, the staff at Arlington Heights Buick GMC were incredibly welcoming and friendly. They made me feel comfortable and assured me that my vehicle was in good hands. Their customer-oriented approach immediately put me at ease, and it was clear that they valued my business.
The oil and filter change itself was executed with precision and efficiency. The team worked swiftly, yet with a careful attention to detail. I was pleased to see that they used high-quality filters and oil, ensuring that my vehicle would continue to run smoothly. I appreciate their commitment to using the best products for my car's maintenance.
Furthermore, the waiting area was clean and comfortable, making my short wait quite pleasant. I had access to complimentary beverages and Wi-Fi, which helped pass the time while my vehicle was being serviced.
In conclusion, my experience at Arlington Heights Buick GMC dealership was outstanding. The level of service and work they provided for my oil and filter change was top-notch. I left the dealership with the confidence that my vehicle had received the best care possible, and I will undoubtedly return for any future maintenance needs. I highly recommend Arlington Heights Buick GMC to anyone seeking exceptional automotive service. They have certainly earned my trust and loyalty as a satisfied customer.
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by Nikolai
Service Price Transparency
Oct 16, 2023 -
Arlington Heights Buick GMC responded
Hi Nikolai, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Arlington Heights Buick GMC. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon!
Sincerely,
The Arlington Heights Buick GMC Team
Chris did a great job making sure the problem I had with
my 2022 Canyon was found and fixed quickly. This is the best experience I’ve ever had at a dealership.
my 2022 Canyon was found and fixed quickly. This is the best experience I’ve ever had at a dealership.
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by LWoloch
Service Price Transparency
Oct 12, 2023 -
Arlington Heights Buick GMC responded
Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Arlington Heights Buick GMC, we value our customers and we look forward to seeing you down the road.
Sincerely,
The Arlington Heights Buick GMC Team
I like this dealership as it's close to my home.
Chris was very kind and took the time to let me know what the mechanic will be doing to my car. This is the second time I've brought my car in since
Chris was very kind and took the time to let me know what the mechanic will be doing to my car. This is the second time I've brought my car in since I bought it in February.
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by kagaynor0357
Service Price Transparency
Oct 11, 2023 -
Arlington Heights Buick GMC responded
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
Sincerely,
The Arlington Heights Buick GMC Team
Chris was very clear since the beginning at the time I
dropped my car off for service, they checked all possible solutions for the issue and gave me the answers I needed. All in great timing!
dropped my car off for service, they checked all possible solutions for the issue and gave me the answers I needed. All in great timing!
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by carrasco.guadalupe
Service Price Transparency
Other Employees Tagged:
The guy that got the rental for me to avoid waiting for my car, so I could keep going with my busy life.
Oct 05, 2023 -
Arlington Heights Buick GMC responded
Carrasco, it’s great to know that Chris provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know!
Sincerely,
The Arlington Heights Buick GMC Team
Great service experience.
David had me back on the road within an hour. Great job!
David had me back on the road within an hour. Great job!
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by Scottdkent85
Service Price Transparency
Sep 28, 2023 -
Arlington Heights Buick GMC responded
Hi Scott, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Arlington Heights Buick GMC. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon!
Sincerely,
The Arlington Heights Buick GMC Team
Chris always does his best to make sure his customers are
satisfied. Always explains everything and keeps you informed. Thank you!
satisfied. Always explains everything and keeps you informed. Thank you!
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by Darya
Service Price Transparency
Sep 21, 2023 -
Arlington Heights Buick GMC responded
Darya, it’s great to know that Chris provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know!
Sincerely,
The Arlington Heights Buick GMC Team
Excellent service.
Phone calls are returned promptly with updated information. Chris Parisi is a true professional.
Phone calls are returned promptly with updated information. Chris Parisi is a true professional.
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by Rborkowicz
Service Price Transparency
Sep 19, 2023 -
Arlington Heights Buick GMC responded
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
Sincerely,
The Arlington Heights Buick GMC Team
Great customer service.
I was helped in a friendly and efficient manner. The staff explained to me what they did to my car as well as inform me about upcoming things I shoul
I was helped in a friendly and efficient manner. The staff explained to me what they did to my car as well as inform me about upcoming things I should take care of. For example they said I am low on my windshield wipers and a bulb for my license plate light was out. They didn't pressure me to make an appointment. They recommended I take care of that whenever I can. I was in and out faster than I thought which I appreciated. I love their waiting area as well. Free coffee, TV, and a clean waiting area is fantastic! Overall I love this dealership!
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by fmartinslayer
Service Price Transparency
Sep 15, 2023 -
Arlington Heights Buick GMC responded
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you.
Sincerely,
The Arlington Heights Buick GMC Team