Went in for my 2nd oil change since I bought the car,
also at the same dealership. Had Chris as my service advisor, again, so I know it'll be a good experience. While checking in, he patiently answered a
also at the same dealership. Had Chris as my service advisor, again, so I know it'll be a good experience. While checking in, he patiently answered a few questions I had regarding the blind spot detection sensor operation to ease my concerns. They have a working area with table and comfortable office chairs so I could get some work done while waiting there. This makes it feasible for me to come in on weekdays, which is great. Everything went smoothly with the oil change and got the complimentary car wash when it's done. Will be coming back for my future service needs.
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by Ken
Service Price Transparency
Dec 22, 2023 -
Arlington Heights Buick GMC responded
Ken, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.
Sincerely,
The Arlington Heights Buick GMC Team
I have been buying cars from this dealership for many
years. The service and salespeople are excellent.
years. The service and salespeople are excellent.
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by AJof5
Dec 14, 2023 -
Arlington Heights Buick GMC responded
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business.
Sincerely,
The Arlington Heights Buick GMC Team
Our first visit went very well and we were very pleased
with the service we received.
with the service we received.
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by mikelee3d
Service Price Transparency
Dec 06, 2023 -
Arlington Heights Buick GMC responded
Mike, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
Sincerely,
The Arlington Heights Buick GMC Team
Greeted warmly.
Helped into waiting room. Service completely well under estimated time. Wish the customers waiting had a quiet area to conduct business. Every custom
Helped into waiting room. Service completely well under estimated time. Wish the customers waiting had a quiet area to conduct business. Every customer was forced to attend a meeting today.
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by CGS
Service Price Transparency
Dec 04, 2023 -
Arlington Heights Buick GMC responded
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Sincerely,
Ariel Szwec, GM
ariel@ahbuickgmc.com
Chris Parisi took excellent care of me, going above board
to be sure I was taken care of. I did not want a loaner car so he arranged for an Uber to take me home and delivered my car back to me when the work
to be sure I was taken care of. I did not want a loaner car so he arranged for an Uber to take me home and delivered my car back to me when the work was finished. He really went out of his way to accommodate me. I would highly recommend him and the dealership as giving outstanding service.
Sheila Ahern
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by shahern
Service Price Transparency
Nov 22, 2023 -
Arlington Heights Buick GMC responded
Sheila, it’s great to know that Chris provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know!
Sincerely,
The Arlington Heights Buick GMC Team
Chris in Service, was very helpful and detailed
throughout the process. Made me feel a lot better dropping my car off with someone who is so attention to detailed like Chris.
I will be coming bac
throughout the process. Made me feel a lot better dropping my car off with someone who is so attention to detailed like Chris.
I will be coming back to Chris for future services.
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by Jeremy C
Service Price Transparency
Nov 17, 2023 -
Arlington Heights Buick GMC responded
We appreciate you for letting others know about your experience working with Chris, Jeremy! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Sincerely,
The Arlington Heights Buick GMC Team
Chris helped me through the process and made it a breeze
from dropping my car off ,listening to my concerns and calling to let me know when my car was ready.
from dropping my car off ,listening to my concerns and calling to let me know when my car was ready.
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by CharliesGMC
Service Price Transparency
Nov 17, 2023 -
Arlington Heights Buick GMC responded
Charlie, it’s great to know that Chris provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know!
Sincerely,
The Arlington Heights Buick GMC Team
Mike Baker and the whole service department are great.
The dealership services all of my vehicles whether purchased there or not.
The dealership services all of my vehicles whether purchased there or not.
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by Callahan
Service Price Transparency
Other Employees Tagged:
Mike Baker
, Brian Poteracki
Nov 07, 2023 -
Arlington Heights Buick GMC responded
Callahan, it’s great to know that Mike provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know!
Sincerely,
The Arlington Heights Buick GMC Team
Their service department is why I go here for service.
They also provided some coupons for me.
They also provided some coupons for me.
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by Andersos1
Service Price Transparency
Other Employees Tagged:
Don’t know the person who checked me out. She was very good
Nov 03, 2023 -
Arlington Heights Buick GMC responded
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Sincerely,
The Arlington Heights Buick GMC Team
I have been taking my vehicles here for many years.
They have always been
professional and pleasant to deal with.
They have always been
professional and pleasant to deal with.
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by plscrew1
Service Price Transparency
Oct 23, 2023 -
Arlington Heights Buick GMC responded
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, plscrew1.
Sincerely,
The Arlington Heights Buick GMC Team