Chris was very helpful, he listening to my concerns,
found the problem and fixed it, my car runs smooth now, he was very professional, thanks
found the problem and fixed it, my car runs smooth now, he was very professional, thanks
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by myrnabenit
Service Price Transparency
He listened very well and was very professional and
attentive. He fixed the problem with my car and so far, it's running smoothly.
attentive. He fixed the problem with my car and so far, it's running smoothly.
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by myrnabenit
Service Price Transparency
After a costly repair ($3,000,00 +) the car now makes a
loud engine noise.
loud engine noise.
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by louiskittler
Service Price Transparency
wanted to reach out and thank my service advisor - Chris
Parisi - for another tremendous experience in the service department - Chris continues to take excellent care of my vehicle and i can't thank him eno
Parisi - for another tremendous experience in the service department - Chris continues to take excellent care of my vehicle and i can't thank him enough.
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by bob.schwartz
Service Price Transparency
Everything went as scheduled, was taken care of right
away and did not have any issues at all.
away and did not have any issues at all.
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by christopher
Service Price Transparency
chris is nice to work with and get you thru as quickly as
possable will see again.
possable will see again.
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by bobm46
Service Price Transparency
Apr 26, 2024 -
Arlington Heights Buick GMC responded
We appreciate your kind words about our team. Thank you for choosing Arlington Heights Buick GMC for your vehicle needs.
Sincerely,
The Arlington Heights Buick GMC Team
Everyone one from the front desk to service technician
are veey friendly and focused on helping out best they can. I appreciate Chris my service technician for outstanding customer service.
are veey friendly and focused on helping out best they can. I appreciate Chris my service technician for outstanding customer service.
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by limoangel
Service Price Transparency
Apr 19, 2024 -
Arlington Heights Buick GMC responded
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
Sincerely,
The Arlington Heights Buick GMC Team
Had a noise.
that seemed to be the brakes. I just wanted checked out so no damage was happening.
Made the appointment for the next morning. After arriving Dean s
that seemed to be the brakes. I just wanted checked out so no damage was happening.
Made the appointment for the next morning. After arriving Dean said the would test drive it a check out the brakes.
I said I would wait and after a reasonable time he told me they checked out all the brakes and everything was ok. It may have been just road noise.
As usual great and efficient service.
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by BVOHL
Apr 18, 2024 -
Arlington Heights Buick GMC responded
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Sincerely, The Arlington Heights Buick GMC Team
Best service experience I’ve ever had at a dealership.
Chris Parisi took great car of my wife’s car at the last minute.
Chris Parisi took great car of my wife’s car at the last minute.
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by Pete01
Service Price Transparency
Apr 09, 2024 -
Arlington Heights Buick GMC responded
We appreciate you for letting others know about your experience working with Chris! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Sincerely,
The Arlington Heights Buick GMC Team
I never thought I would write a positive evaluation for a
car dealer and their employees, but here I am! After almost 3 years of leasing our Envision, my husband and I traded in our existing leased car for
car dealer and their employees, but here I am! After almost 3 years of leasing our Envision, my husband and I traded in our existing leased car for a new one. And, indeed, it was more than a pleasant experience. Mike Audino's leadership and Shelly Barr's kindness and knowledge of the products available, made this transaction a pleasant one. Both Mike and Shelly worked with my husband and me while we tried to figure out whether leasing or purchasing a car would be more cost effective. Mike and Shelly answered all our questions--some more than once. In the end, they helped us find a car that met all our needs--and then some. No surprise: we leased another Envision Avenir. It's a perfect car for us: luxurious, beautiful, and comfortable. And most of all, our 7 year old granddaughter liked the exterior sparkles! Sold.
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by HBK
Mar 25, 2024 -
Arlington Heights Buick GMC responded
Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We're so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again.
Sincerely,
The Arlington Heights Buick GMC Team