Chris Parisi
Chris Parisi at Arlington Heights Buick GMC

Chris Parisi | Page 21

Service Adisor

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

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4.9
293 Reviews
4.9

293 Reviews

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293 Reviews of Chris Parisi

April 23, 2022

Dealership Rating
Employee Rating

I bought my 2019 GMC Terrain from your dealership last year about this time. Today at 1015 I brought my Terrain in because the auto stop was not working. I waited for three (3) hours and had to go out t More

by kreasoner55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 27, 2022

Arlington Heights Buick GMC responded

Hello, Thank you for bringing these issues with your battery to our attention. Here at Arlington Heights Buick GMC, we pride ourselves on being able to provide the best customer service possible to our guests. It is concerning to us that your battery is not working correctly and we want to do everything in our power to fix this issue. We have received your feedback about our wait times and our lack of transportation and, if you choose to, will give you a refund on your battery as well as have alternative transportation waiting and available at our shop to lessen the time you have to wait on location. We have reached out via phone and email to discuss how we might be able to move forward in a positive direction and encourage you to give us a call back to discuss further. Sincerely, The Arlington Heights Buick GMC Team (847) 392-6660

Apr 28, 2022

Arlington Heights Buick GMC responded

Thank you for taking the time to get in touch with our Service Director to provide more insight into your experience at Arlington Buick GMC. We have heard your suggestions and, moving forward, we will be more adamant about communicating updates to our customers as well as providing alternative transportation options for those in need. We really appreciate customer feedback and hope to earn your business back in the future. Sincerely, The Arlington Heights Buick GMC Team (847) 392-6660

Apr 25, 2022

kreasoner55 responded

I cannot imagine how you could correct the situation. I am not saying that out of anger but realistically you can't correct the situation short of reimbursing me for the battery and that I am sure you would not be willing to do nor would I expect you to.

Apr 28, 2022

kreasoner55 responded

I thank you for your concern over the poor customer service I received. Hopefully further training will ensure this does not happen to other customers in the future.

April 21, 2022

Dealership Rating
Employee Rating

Chris was awesome great customer service from everyone. Very satisfied with the service done on my car. More

by chelychelz37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Baker , Brian Poteracki

Apr 22, 2022

Arlington Heights Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Buick GMC Team

April 15, 2022

Dealership Rating
Employee Rating

Chris was excellent. He's got a great attitude that is friendly and professional and he was always honest with me. I really appreciate how patient he was in fielding many More

by Blackhawks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2022

Arlington Heights Buick GMC responded

Thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Chris is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, The Arlington Heights Buick GMC Team

April 15, 2022

Dealership Rating
Employee Rating

Great service, polite and efficient! Chris was excellent in his Customer Service and support! Thank you Chris. More

by zines-crouton-0w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2022

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

April 14, 2022

Dealership Rating
Employee Rating

Took care of all my needs in a professional way and was very satisfied. Will return in the future More

by rlubben72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Baker , Brian Poteracki

Apr 15, 2022

Arlington Heights Buick GMC responded

We appreciate the kind words! We look forward to seeing you again in the future! Sincerely, The Arlington Heights Buick GMC Team

April 07, 2022

Dealership Rating
Employee Rating

I'm very happy to have Arlington Heights Buick as part of my Buick service. Chris is always help full and takes very good care of our Buicks. Always pleasant and the Dealer Ship is very clean and the people More

by adrienne049
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mike Baker , Brian Poteracki

Apr 08, 2022

Arlington Heights Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Buick GMC Team

April 05, 2022

Dealership Rating
Employee Rating

From setting up the service appointment to completion, all my concerns were handled professionally and service completed as stated. More

by phil.lannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2022

Arlington Heights Buick GMC responded

Thank you so much for your review, Phil! Happy customers are our goal and our mission at Arlington Heights Buick GMC, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, The Arlington Heights Buick GMC Team

April 05, 2022

Dealership Rating
Employee Rating

good customer service from Chris and car finished before the hour & 1/2 timeframe. Comfortable waiting room. Very clean More

by mariapeterson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2022

Arlington Heights Buick GMC responded

Maria, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Please let us know if there is anything else that we can assist you with. Sincerely, The Arlington Heights Buick GMC Team

April 04, 2022

Dealership Rating
Employee Rating

They have been great all the time and every time and I would recommend this dealership .. More

by asgd1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2022

Arlington Heights Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Arlington Heights Buick GMC Team

April 04, 2022

Dealership Rating
Employee Rating

Chris was very helpful and had great customer service! Thank you so much for taking care of my vehicle! More

by k_sova_7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2022

Arlington Heights Buick GMC responded

Thanks for your outstanding review! We're very happy to hear that Chris was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Arlington Heights Buick GMC Team

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