Chris Nenning
Chris Nenning at Lexus of Orange County

Chris Nenning | Page 42

Service Advisor

Lexus of Orange County

3496 Route 6
Middletown, NY 10940

Contact Me
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rated
439 Reviews

Dealership Experience

8 yrs, 3 mos

Industry Experience

23 yrs, 10 mos

not yet
rated

439 Reviews

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439 Reviews of Chris Nenning

December 11, 2018

Dealership Rating
Employee Rating

NICE ENVIRONMENT - GOOD SERVICE I came in for my car's 15,000 mile service. I was treated very courteously and offered coffee, tea and snacks. My car was washed and vacuumed and a More

by PNKIND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 08, 2018

Dealership Rating
Employee Rating

Easy to do business The where up front and explained everything clearly. Things where explained so I understood what my car needed. Chris was very nice and keep me update More

by rubygold525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 07, 2018

Dealership Rating
Employee Rating

Where is the sixth star? Every step of the way, the staff was so gracious and responsive. I brought my car in for a recall procedure. The entire process was explained to me. More

by Elise, Hudson Valley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 04, 2018

Dealership Rating
Employee Rating

Routine service Very satisfied. Very efficient, very pleasant personnel!! Always happy to deal with a well run organization!!!!! All employees that I dealt had a po More

by wgilman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aracelis Mendez

December 04, 2018

Dealership Rating
Employee Rating

Service Very good service. Professional and timely. I think can certainly recommend using the service department. They performed 35k service and provided clea More

by FSU133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 10, 2018

Dealership Rating
Employee Rating

Excellent service I travel extensively and visited a number of different Lexus service locations for my maintenance, by far the Middleton location has provided me with More

by YANEZSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 08, 2018

Dealership Rating
Employee Rating

Excellent Service, Fast and professional Prestige Lexus of Middletown was a pleasure to deal with. They are professional and accommodating. Service advisor Chris Nenning took care of me and m More

by Wagner84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 03, 2018

Dealership Rating
Employee Rating

Great Service! The team here is so attentive - I really appreciate the personalized service! They follow up as they say they will and take time to explain the proces More

by LISAH.JOHNSON73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aracelis Mendez

October 31, 2018

Dealership Rating
Employee Rating

welcoming and helping Chris was very welcoming and helpful in answering any of my questions and I never felt that my concerns were not important to him. When I first got More

by ADKCLARINET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 31, 2018

Dealership Rating
Employee Rating

Poor customer service Got charged $40 just to put air in my spare tire and they could not justify the charge. When I did question why so much money, the writer and receptio More

by Disgusted
Customer Service
Price
Recommend Dealer
No

Other Employees Tagged: Service receptionist

Nov 27, 2018

Lexus of Orange County responded

Hello, we understand that while in for service, you advised of a noise concern that you wanted us to address as well as getting air in your tire. It was to our understanding that you had a mechanic from another shop put air in the tire and told you that there was a problem with your sensor. Our service advisor were able to detect that the problem was the spare tire only had 20psi which is the reasoning behind the tire light. .While the charge for the diagnostic would have normally been $69.95, the advisor adjusted it to $39.95 due to your loyalty as a customer who purchased from us.

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