Chris Myers

Santa Monica BMW Service is just awesome. So warm and welcoming, always fast, love the uber rides and makes me want to only ever drive a BMW! So warm and welcoming, always fast, love the uber rides and makes me want to only ever drive a BMW! More

by BROOKEB Verified Customer Verified Customer

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Love this place. I take my car here for regular maintenance. When I need a loaner car (because I know a lot of work will be needed) they have one ready for me when I take my car here for regular maintenance. When I need a loaner car (because I know a lot of work will be needed) they have one ready for me when I schedule it out. I am very thankful for the discounts they can offer and give to me in this time of financial uncertainty. BTW, I am a senior citizen Thank you for the wash too More

by george Verified Customer Verified Customer

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Chris Myers and his team are first class and got my M3 serviced and ready on time! serviced and ready on time! More

by CESARAMURAO Verified Customer Verified Customer

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Got to service department on time. Chris said he would get me in and out by a certain time being I would wait for my X6 to be service. He was a man of his word. I was very pleased! Chris said he would get me in and out by a certain time being I would wait for my X6 to be service. He was a man of his word. I was very pleased! More

by RITESTUFF Verified Customer Verified Customer

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This was probably the worst experience I have ever had with a dealership. There was zero communication, you had my car for over three weeks for a diagnostic, and when I got my car back it was covered in l with a dealership. There was zero communication, you had my car for over three weeks for a diagnostic, and when I got my car back it was covered in leaves in pollen like it had been sitting for weeks without moving. 0 out of 5 stars. More

by KELSINP1 Verified Customer Verified Customer

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Installed incorrect oil filter in my BMW, caused major problems. I made it three miles before I had to shut my car off. I waited an hour in a parking lot for them to send a service foreman. Once he arrive problems. I made it three miles before I had to shut my car off. I waited an hour in a parking lot for them to send a service foreman. Once he arrived, he discovered the problem and said it was glaringly obvious. I called the Head of Service multiple times before connecting (never received a call back). There was no accountability. No offer to make it right, no offer to check my car for damage. They just said sorry it was human error. I will never return to this dealership - the lack of actual service was appalling. More

by enewell2 Verified Customer Verified Customer

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Always excellent customer service and timeliness in prompt service. Always a good experience at this dealership prompt service. Always a good experience at this dealership More

by Alarkin Verified Customer Verified Customer

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Great service. My service advisor was so helpful. Car is running great. Everyone was kind and helpful My service advisor was so helpful. Car is running great. Everyone was kind and helpful More

by whateverheather Verified Customer Verified Customer

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best bmw dealership! ! All the service people there are realy nice and helpful! Danny, the service manager is awesome!! (I go in quite a bit because I have an old bmw.) ! All the service people there are realy nice and helpful! Danny, the service manager is awesome!! (I go in quite a bit because I have an old bmw.) Not to mention they are ethical and can be trusted. Danny keeps telling me not to put any more money into my very OLD bmw! LOL now that's honest! I had gone to a independant (cheaper) mechanic and he tried to sell me brakes. When I went to SM BMW, they said I don't need brakes! For me, finding a mechanic that you can trust is a lot, these days. More

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Efficient checking for an oil change (I was in and out in 5 minutes). Kept me informed of the service and check by text and video and then pickup which also was smooth and fast. The service department is e 5 minutes). Kept me informed of the service and check by text and video and then pickup which also was smooth and fast. The service department is excellently run, polite and efficient! More

by BMW z4 + iX Verified Customer Verified Customer

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