Chris Myers

They took care of my BMW 3 series and it runs well. The check engine light still popped on but I am not too concerned. According to Google (hahaha), if i drive it around a while then possibly the sys The check engine light still popped on but I am not too concerned. According to Google (hahaha), if i drive it around a while then possibly the system will reset and the light will pop off. Let's see what happens. Overall, SM BMW took care of me and my old car very well. I will be back for the oil change in a few months. Thank you SM BMW More

by george@georgelinorganization.com Verified Customer Verified Customer

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The BMW in Santa Monica the customer service are friendly. Their helpful and answering questions. friendly. Their helpful and answering questions. More

by cansecovilma7 Verified Customer Verified Customer

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Chris Myers was very nice and professional. My battery and tires were very expensive, however. My battery and tires were very expensive, however. More

by acshapiro Verified Customer Verified Customer

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Everybody was very nice. Even though I went for oil change only, they did a very thorough inspection and sent me a video about it which it's appreciated. The only reason I gi Even though I went for oil change only, they did a very thorough inspection and sent me a video about it which it's appreciated. The only reason I give 4 stars it's because they told me the oil change should take about 1 hour but it was more like 2.25hrs. But overall good experience. More

by Arturo Verified Customer Verified Customer

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been bringing my BMW's to SMBMW for years. ..Chris has always been on top of it ..Chris has always been on top of it More

by CHRISROSCOE641 Verified Customer Verified Customer

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Chris was very thorough and helpful . Thank you also for the detail in what needs to be fixed when I have finances available. Happy Holidays Thank you also for the detail in what needs to be fixed when I have finances available. Happy Holidays More

by ambereveleigh Verified Customer Verified Customer

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Great experience. My car was serviced and returned clean. It was done in a timely manner and communication was excellent. My car was serviced and returned clean. It was done in a timely manner and communication was excellent. More

by rspeaknhear Verified Customer Verified Customer

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I don’t appreciate your sales personnel trying to charge me for replacing certain things that I don’t need to replace, resulting in a total charge of over $1,000. I later found out from a different mechanic me for replacing certain things that I don’t need to replace, resulting in a total charge of over $1,000. I later found out from a different mechanic that all I needed was to replace two items that cost me only $100, while you were charging me $500 for the 2 items More

by DORONASULIN Verified Customer Verified Customer

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Great customer service! They serviced my car efficiently and quickly. The location is easy to access, and the staff are professional and friendly. Thank you! They serviced my car efficiently and quickly. The location is easy to access, and the staff are professional and friendly. Thank you! More

by ANGELAMARIACOSTELLO Verified Customer Verified Customer

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Prompt efficient and courteous personnel. East to make an appointment and the car was ready on time East to make an appointment and the car was ready on time More

by AMYLGOLDMAN Verified Customer Verified Customer

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