Chris Mccay

Mazda Roseville service has been excellent. The wait was fine, and the customer rep. Was very helpful. The wait was fine, and the customer rep. Was very helpful. More

by chalelightner Verified Customer Verified Customer

Report | Print

i had great service everyone was very professional and very effiecient and very nice and my car was ready on time very effiecient and very nice and my car was ready on time More

by renee96 Verified Customer Verified Customer

Report | Print

Salesman Chris Alaman was excellent to work with and the dealership was happy to take my all cash money. The service department is ridiculous, my brand new CX90 had a hybrid battery issue at 18,000 miles dealership was happy to take my all cash money. The service department is ridiculous, my brand new CX90 had a hybrid battery issue at 18,000 miles and the vehicle had multiple recalls and they said they would have my vehicle for several weeks waiting for a new battery. They gave my wife a 5 seater and didn’t have an equivalent CX90 to give me as a loaner. I have a large family and bought an eight seater for a reason. I had to make multiple complaints to the dealership to get an equivalent CX90. The service department is unprofessional and extremely rude. When I picked up my CX90 after several weeks someone had vandalized the windshield with multiple key scratches. Unbelievable, pretty shocking frankly. I told the manager they are good at selling cars but absolutely terrible at customer service and told him I would be filing a formal complaint with Mazda corporate in regards to the vandalism. Crazy that I’m even writing this. The only level headed professional I delt with at the dealership was Wynette. Jason as the general manager was rude and unprofessional and Bobby the service manager was next level rude. I won’t ever be back and do not recommend Mazda of Roseville sorry to say. The sales experience was 5 star but I wish there was a no star option for the way their staff treated our family. More

Report | Print

Excellent experience, start to finish! I always go there for service on my car. Super nice staff and professional too. I always go there for service on my car. Super nice staff and professional too. More

Report | Print

The service was great. Chris went out of his way to help me—exceeded my expectations. Chris went out of his way to help me—exceeded my expectations. More

Report | Print

Very prompt desk service with my appointment. The Rep was extremely helpful in answering all my questions. After my module updates some changes were noted. They immediately reacted to my issues i The Rep was extremely helpful in answering all my questions. After my module updates some changes were noted. They immediately reacted to my issues in the most helpful and curious manner and reset all displays to my preferences. One of the best service experience ever! More

Report | Print