303 Reviews
Write a Review303 Reviews of Chris Martinez
April 10, 2018
Service Roseville Toyota has my business because of people like Chris Martinez. He always provides exceptional customer service with a smile. Thank you for pr Roseville Toyota has my business because of people like Chris Martinez. He always provides exceptional customer service with a smile. Thank you for providing great customer service. More
April 08, 2018
Great service You took my car with no notice and kept looking until you solved the problem and kept me informed of what the car needed and the $$ You took my car with no notice and kept looking until you solved the problem and kept me informed of what the car needed and the $$ More
March 30, 2018
Fast and easy I had a great experience with Chris. He was very friendly as always and he made the servicing experience much better. He got done what needed to get d I had a great experience with Chris. He was very friendly as always and he made the servicing experience much better. He got done what needed to get done with out me stressing over it. More
March 22, 2018
Bought a 2015 sienna 5 months ago Went for recall and oil change. Had to pay for new battery and to update the entertainment center since it was rebooting all the time. Doesn't ma Went for recall and oil change. Had to pay for new battery and to update the entertainment center since it was rebooting all the time. Doesn't make since that it is not covered by warranty. More
March 20, 2018
They are honest and efficient Never had these folks try to overcharge or get me to over commit like some other places. They perform the job on the same day typically and get my car Never had these folks try to overcharge or get me to over commit like some other places. They perform the job on the same day typically and get my car back quickly. More reasons to buy a Toyota if the service team is friendly, helpful and not sketchy. Maybe I've had bad experiences at other places but this one is great. More
Other Employees Tagged: Bekah Huey, Steve Wenham, Kyle Schumacher , Cole Anderson, Darrell Dela Torre, Paul Hernandez, Shane Oneill, Jim Stockman
March 14, 2018
Well satisfied !! Treated top notch from day of purchase and have appreciated the follow up phone calls to check on my satisfaction with Camry and offers to answer any Treated top notch from day of purchase and have appreciated the follow up phone calls to check on my satisfaction with Camry and offers to answer any questions if any. Excellent customer service. More
Other Employees Tagged: Chris Scarbrough , Adam Ballesteros
March 05, 2018
15 k check up Great service and friendly atmosphere. I would recommend this place for anyone looking to buy a car. Snack bar was great and the service was quick on Great service and friendly atmosphere. I would recommend this place for anyone looking to buy a car. Snack bar was great and the service was quick on all ends. More
Other Employees Tagged: Ryan Bennett
March 05, 2018
Great Experience-Chris M., Shane O., & Robin B The three people above make our experience at Roseville Toyota very positive! Chris & Shane in the Service Department have taken care of all our Toyo The three people above make our experience at Roseville Toyota very positive! Chris & Shane in the Service Department have taken care of all our Toyotas(Prius(s) & Tacoma(s) for over 10 years. Robin sold us or RAV4 Hybrid (and made it as stress-free as possible) More
Other Employees Tagged: Robin Bechthold , Shane Oneill
March 04, 2018
awesome service They are aways awesome, service and parts. They take care of you like family. I have tried other dealers and keep coming back. They need a bigger plac They are aways awesome, service and parts. They take care of you like family. I have tried other dealers and keep coming back. They need a bigger place. More
Other Employees Tagged: Joe Brazil and Juan in parts
March 04, 2018
Getting a straight forward answer to services needed I brought my 99 Camry that I bought from Roseville Toyota (RT) 19 years ago because the engine warning light came on and would not go off. Chris Mart I brought my 99 Camry that I bought from Roseville Toyota (RT) 19 years ago because the engine warning light came on and would not go off. Chris Martinez, the advisor I have been working with since Heath Gsell left, had a diagnostic test done that indicated that a sensor and hose were bad. He advised me of the problem and the plus and minuses of the situation. It wasn't a hard sell or dire consequences presentation; it was just factual and I need to deceide what and when to do about it. I really, really much appreciate it when someone like an advisor is up front and is honest and direct with me; it builds trust and faith in what that person says which is very important. Chis Martinez fits that description to a tee and is why I've been with RT since the beginning. I have to admit I was concerned when Heath left; he left a big void to fill. Chris has done it! Whoever does the advisor hiring at RT definitely knows what they are doing. - Pete Araldi More
Other Employees Tagged: I'd like to recognize the greeters who check you in, the runners who fetch your car, and the vehicle release staff who call up to get the car out. They are friendly and polite and do a good job too.
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