Chris Martinez | Page 23

Service on my 2002 Tacoma Great service. My Service Advisor, Jon Pepper, went the extra mile to ensure my service was correct and would ensure quality and safety. Even though Great service. My Service Advisor, Jon Pepper, went the extra mile to ensure my service was correct and would ensure quality and safety. Even though I live outside the Roseville area I prefer to return to Roseville Toyota and not to another Toyota store in my area. More

by wyoldy Verified Customer Verified Customer

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Friendly and convenient Everyone I dealt with was great and everything was convenient. Didn’t get the complimentary car wash that was offered but that was not a big deal. Onl Everyone I dealt with was great and everything was convenient. Didn’t get the complimentary car wash that was offered but that was not a big deal. Only concern was that someone had been digging around in my center console. Suppose it could have been necessary during the service but seemed odd to me. More

by BenDecco Verified Customer Verified Customer

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Excellent Service Chris always takes good care of both me and my daughter. Good service like Chris provides is what keeps us coming back to Roseville Toyota! Chris always takes good care of both me and my daughter. Good service like Chris provides is what keeps us coming back to Roseville Toyota! More

by ggsimm1 Verified Customer Verified Customer

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Nice place to buy a car Was not planning on buying a car, just went to look. We drive a few that we were interested in. Really liked the Camry and they were able to make the Was not planning on buying a car, just went to look. We drive a few that we were interested in. Really liked the Camry and they were able to make the payments work. We bought it. More

by SKUNS Verified Customer Verified Customer

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Great service Everyone was so helpful. They will trade you like family and explain everything to you. I will recommend every to Roseville Toyota. Linh was the best Everyone was so helpful. They will trade you like family and explain everything to you. I will recommend every to Roseville Toyota. Linh was the best salesman I’ve ever deal with. More

by LINH8196 Verified Customer Verified Customer

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Fast, reliable service Fast processing, good service. They did what they said they were going to do for the price they quoted, with no surprises. Rental car process worked w Fast processing, good service. They did what they said they were going to do for the price they quoted, with no surprises. Rental car process worked well and fairly fast. Service personnel were nice. More

by danlizwaters Verified Customer Verified Customer

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Great friendly customer service Everyone was very friendly and helpful. Never had a bad experience here. Everyone from service to the Internet sales staffs, the sales manager and the Everyone was very friendly and helpful. Never had a bad experience here. Everyone from service to the Internet sales staffs, the sales manager and the finance department.....all thumbs UP. More

by LINH8196 Verified Customer Verified Customer

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Excellent service by Chris Martinez! Top notch service advisor! Took care of all my needs! Always go to Chris ! I have been here many times of the years and Chris has always done a great Top notch service advisor! Took care of all my needs! Always go to Chris ! I have been here many times of the years and Chris has always done a great job! More

by RONALD.GALLICANO Verified Customer Verified Customer

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If carwash is complimentary, why is it always a problem? Service is great except for the complimentary car wash never gets done until after I go to pick up my car. Even though the service advisor called hour Service is great except for the complimentary car wash never gets done until after I go to pick up my car. Even though the service advisor called hours earlier to let me know it was done and asks again if I want a car wash. I reiterated yes. This has happened so many times it makes me think they DON'T want to do it. When I said it to the valet, they blame it on the technician not reading the work order. Blah blah blah! It's either a training issue or a failure to communicate. Management needs to address this ongoing customer satisfaction issue. More

by JJOBE41 Verified Customer Verified Customer

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Great experience with Roseville Toyota You make an appointment, come to dealership and they treat you right. Communication is detailed when they explain what’s going on with vehicle. Pick u You make an appointment, come to dealership and they treat you right. Communication is detailed when they explain what’s going on with vehicle. Pick up is fast and efficient. More

by sherrill.eggers Verified Customer Verified Customer

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