Chris Lowry

BUYER BEWARE! !!! If I could give zero stars I would. First they told me I had to use their transport company, but failed to mention that that company was owned by !!! If I could give zero stars I would. First they told me I had to use their transport company, but failed to mention that that company was owned by the sales managers' wife. Next it took a week of phone calls to the dealership to get wire instructions. I had to threaten to cancel the deal before they sent them to me. Then the finance guy tried telling me I had to pay a higher than agreed to interest rate, when questioned he said it was only for "well qualified buyers". (I have a credit score of 844 and was putting more than half down.) He then tried telling me it was because I live in a different location even though Toyota.com says buyer location doesn't matter. Paperwork was finally sent to a notary, but the contract was wrong. The rate, term and payment were not the agreed amounts. Had to wait for another correction. They suggested I sign the delivered contract and let them amend it after the fact. I obviously declined. Vehicle finally arrived this morning with 136 more miles than the signed paperwork stated it had, and without any of the necessarydocuments that.show I actually own this car. Nothing about this dealership or the deal was pleasant except for my salesman Chris. He is the only reason I didn't walk away from the deal. I would definitely buy from him again, but not from this joke of a dealership. Their biggest concern at the end was "Are you going to leave us a bad review". I did get $500 back from them, but at this point it feels like a slap in the face. More

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