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Chris Hapner
Chris Hapner | Page 20
Professional BMW Service Advisor
BMW of Palm Springs
3737 East Palm Canyon Dr
Palm Springs, CA 92264
206 Reviews
Chris has been with indiGO for over 10 years, accumulating a total of 26 years of experience in various customer service roles within the automobile industry. Apart from his work in customer service, he also has experience in emergency roadside assistance. In his leisure time, Chris enjoys outdoor activities such as camping, fishing, kayaking, and going on road trips with his family. He also cherishes moments spent at family gatherings and BBQs. One of his favorite pastimes is visiting Disney World. When it comes to BMW models, Chris's top choice is the X4M Competition. He admires its combination of size, appearance, and ride quality.
Read moreDealership Experience
9 yrs, 6 mos
Industry Experience
26 yrs, 1 mo
206 Reviews
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206 Reviews of Chris Hapner
August 18, 2018
I3 service Chris fept me informed on a weekly basis Although it took over (2) months to repair My car Chris kept me informed. He kept me from getting upset. Chris fept me informed on a weekly basis Although it took over (2) months to repair My car Chris kept me informed. He kept me from getting upset. More
by I3 Aircomdition service
August 14, 2018
Great Service! I needed covered oil change and to find out why my BMW was making noise. They gave me a quick appointment time, explained to me the sound, changed oil I needed covered oil change and to find out why my BMW was making noise. They gave me a quick appointment time, explained to me the sound, changed oil and I was done in 2 hours at no cost to me. Shuttled me to a coffee house, I relaxed while they took care of my car. Provided a full report on all points checked on vehicle. Fast, effecient and honest. What more can you ask for! More
by Happy Customer
Other Employees Tagged: The driver that shuttled me downtown PS was very polite and friendly.
August 13, 2018
Excellent service !! I really recommend this dealership . Bmw Palm Springs has the best service ! Every time I come here .. it’s the very best care . Sandra in service I really recommend this dealership . Bmw Palm Springs has the best service ! Every time I come here .. it’s the very best care . Sandra in service is excellent in customer service .,.Vincent Saunders is an incredible shop foreman and always keeps my car running so beautifully . Ken Miller and Chris Hapner In customer service are so cool and professional and excellent . More
by TT
Other Employees Tagged: Sandy Monson , Ken Miller, Vincent Saunders
August 08, 2018
Excellent setvice Thank you for a great experience. Staff was courteous and efficient, on time, and made me feel secure about the repairs. I will definitely be back. Thank you for a great experience. Staff was courteous and efficient, on time, and made me feel secure about the repairs. I will definitely be back. More
by RonC
July 06, 2018
Customer friendly This BMW dealership in Palm Springs, Ca ha the friendliest associates helping the customers. The people are curtious to the customers and listen to wh This BMW dealership in Palm Springs, Ca ha the friendliest associates helping the customers. The people are curtious to the customers and listen to what your concerns are. The dealership is always extremely clean and neat are organized, you do not feel you are walking into a high pressured trap More
by Ultimate
Other Employees Tagged: Brad Williams
June 18, 2018
Service Exceptional all the way around. I've been coming to this dealership for many many years. All around professional staff. Special thanks to Chris on Ser Exceptional all the way around. I've been coming to this dealership for many many years. All around professional staff. Special thanks to Chris on Servixe. Five Stars. More
by Twassil
Other Employees Tagged: George Salinas , Joe Lopez
June 15, 2018
Great service on my cars. Very thorough and professional. I will go back. They did a great job and my car was clean. The loaner car was much appreciat service on my cars. Very thorough and professional. I will go back. They did a great job and my car was clean. The loaner car was much appreciated. More
by AK
June 06, 2018
Service review. Excellent. Maintance was prompt and thorough while I waited. They got me out sooner then expected. Excellent maintenance department. Thank you! Not able to expre Maintance was prompt and thorough while I waited. They got me out sooner then expected. Excellent maintenance department. Thank you! Not able to express further. More
by Satisfied
Other Employees Tagged: Aldo Luciano, Receptionist.
May 17, 2018
Great service delivered as promised Great service. Brought my 328i in for routine servicing. Was provided with 320i courtesy car. Really appreciated getting my car back! Would definitel Great service. Brought my 328i in for routine servicing. Was provided with 320i courtesy car. Really appreciated getting my car back! Would definitely contact this dealership should I decide to purchase another BMW. More
by BARON
May 15, 2018
BMW X5 3.5d repair I cannot say enough positive things about my experience with the Service Department at BMW of Palm Springs or about my Service Advisor, Chris Hapner I cannot say enough positive things about my experience with the Service Department at BMW of Palm Springs or about my Service Advisor, Chris Hapner. From the moment I arrived until the moment I left I was nothing but impressed with the way I was treated and how professional these folks were in handling the issues I was having with my X5 3.5d. I would unequivocally recommend BMW of Palm Springs and my Service Advisor, Chris, to anyone looking for an exceptional experience getting their vehicle serviced. More
by Eddie@Arrowhead
