Chris Hapner
Chris Hapner at BMW of Palm Springs

Chris Hapner | Page 10

Professional BMW Service Advisor

BMW of Palm Springs

3737 East Palm Canyon Dr
Palm Springs, CA 92264

Contact Me
4.9
206 Reviews

Chris has been with indiGO for over 10 years, accumulating a total of 26 years of experience in various customer service roles within the automobile industry. Apart from his work in customer service, he also has experience in emergency roadside assistance. In his leisure time, Chris enjoys outdoor activities such as camping, fishing, kayaking, and going on road trips with his family. He also cherishes moments spent at family gatherings and BBQs. One of his favorite pastimes is visiting Disney World. When it comes to BMW models, Chris's top choice is the X4M Competition. He admires its combination of size, appearance, and ride quality.

Dealership Experience

9 yrs, 6 mos

Industry Experience

26 yrs, 1 mo

4.9

206 Reviews

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206 Reviews of Chris Hapner

November 22, 2023

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Employee Rating

Savanna King provides excellent customer service . She is one of the reasons we stay with Palm Springs BMW . More

by LEOJSOSA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sandy Monson, Bryan Gacayan, Juan Sanchez , Savanna King

Dec 06, 2023

BMW of Palm Springs responded

We're honored to have Savanna King as part of our team. Thank you for highlighting her excellent customer service. Your loyalty means a lot to us, and we're committed to providing the service you deserve.

November 16, 2023

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Great service all around, very helpful staff. Took care of the car and got me in and out pretty quickly More

by AUMOREI20
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Sandy Monson, Bryan Gacayan, Juan Sanchez , Savanna King

Dec 06, 2023

BMW of Palm Springs responded

We're delighted to know that you had a great service experience with our helpful staff. Your satisfaction is our goal, and we appreciate your positive comments. If there's anything more you'd like to share or if you have further questions, please feel free to reach out. We value your business and look forward to providing an even better experience on your next visit.

November 16, 2023

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Sandy is awesome! She keeps in communication with me. Explains the issues and has always deliver car when she said it would be ready. More

by KENTSCADDY
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Recommend Dealer
Yes

Other Employees Tagged: Sandy Monson

Dec 06, 2023

BMW of Palm Springs responded

We're delighted to hear about your positive experiences with Sandy. Thank you for recognizing her excellent communication, issue explanations, and on-time delivery. We're fortunate to have her as part of our team.

November 16, 2023

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BMW of Palm Springs is one of the best dealerships I’ve worked with, they are very friendly and knowledgeable to deal with… More

by LMLADCO
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Recommend Dealer
Yes
Dec 06, 2023

BMW of Palm Springs responded

We appreciate your kind words about our dealership. Being considered one of the best and described as friendly and knowledgeable means a lot to us. Your satisfaction is our priority.

November 14, 2023

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Sandy was so nice and helpful. Everything went really well and everyone was as great. Thank you More

by kelly77777
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sandy Monson, Bryan Gacayan, Juan Sanchez , Savanna King

Dec 06, 2023

BMW of Palm Springs responded

We're pleased to hear about your positive experience with Sandy. Thank you for acknowledging her niceness and helpfulness. We strive to make every interaction seamless and enjoyable.

November 04, 2023

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Great team, Great service, Great experience! I booked my appointment last minute and Bryan was able to accommodate without any issues - many thanks! More

by christopher.sleeman
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Recommend Dealer
Yes

Other Employees Tagged: Veneisha Foster, Sandy Monson, Bryan Gacayan, Juan Sanchez , Bob Hogan, Savanna King, Justin Luettjohan, Vince Saunders

Dec 06, 2023

BMW of Palm Springs responded

We're glad to hear about your positive experience with our team, service, and Bryan's accommodating approach. Your last-minute appointment was our pleasure to accommodate. Thank you for choosing BMW Palm Springs.

November 02, 2023

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Pleasant atmosphere, professional representatives and helpful friendly service. Since my purchase, I have always brought my car in for service. Quick easy in and out service. More

by IDAAMBER
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sandy Monson, Freddy Valenzuela, Juan Sanchez , Joe Lopez

Dec 06, 2023

BMW of Palm Springs responded

Thank you for acknowledging the pleasant atmosphere, professional representatives, and helpful, friendly service. Creating a positive and welcoming environment for our customers is a top priority.

October 26, 2023

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Chris is great! Always helpful, he knows what he's talking about, whether it's about the repairs that need to be done or details about various BMW models. Taking t More

by JWHAGER
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Service Communication
Recommend Dealer
Yes
Dec 06, 2023

BMW of Palm Springs responded

We're pleased to hear about Chris's great service! His expertise and approachability are valuable assets, and we're glad he could make your service experience comfortable and informative.

October 26, 2023

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I was very pleased with the service I received. Everyone attempted to make the process as seemless as possible and my advisor worked diligently to get me out do there as quickly as possible. The de More

by CHRISTOPHER40
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sandy Monson

Dec 06, 2023

BMW of Palm Springs responded

Thank you for your positive feedback on the efficient and seamless process. Making your experience as smooth as possible is a priority, and we're pleased that everyone contributed to achieving this goal.

October 25, 2023

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clean, comfortable, and great to see the new models. Everyone there at the time was curtious and willing to help. More

by onesst2nv
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Veneisha Foster, Sandy Monson, Bryan Gacayan, Freddy Valenzuela, Juan Sanchez , Doug Clark, Savanna King, Joe Lopez, Kevin Rock

Dec 06, 2023

BMW of Palm Springs responded

Creating a clean, comfortable environment is important to us, and we're glad you found our dealership welcoming. Our team is always here to assist with courtesy and willingness. If there are any further details you'd like to share or if you have additional questions, please feel free to reach out. Your continued trust in BMW Palm Springs Service is greatly valued, and we look forward to serving you on your future visits.

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