Chris Clem

Service over and above what was expected! Both by my writer(Zinaida) and one of the service managers(Chris). Both by my writer(Zinaida) and one of the service managers(Chris). More

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Friendly. Timely. Good service and advisor. Chris Buie explained situation with my brakes so I know when time for replacement. Timely. Good service and advisor. Chris Buie explained situation with my brakes so I know when time for replacement. More

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3 days for a single tire is actually ridiculous. I would never recommend to anyone under the sun I would never recommend to anyone under the sun More

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I will only allow Autohaus BMW in xx. Louis to service my car! Chris Clem always takes care of me. He is honest and conscientious and the service department always gives my car a thorough Louis to service my car! Chris Clem always takes care of me. He is honest and conscientious and the service department always gives my car a thorough check before driving home to Atlanta. More

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AutoHaus is top notch both sales and service. The service department is exceptional especially Chris Clem. Chris cares about his customers and gives quality service to everyone. we have been to f The service department is exceptional especially Chris Clem. Chris cares about his customers and gives quality service to everyone. we have been to five different BMW dealerships in multiple states and found AutoHaus is by far the best. We drive from another state to do business with AutoHaus. More

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Terrible scheduling policy. I made an appointment and waited 2 weeks for a simple oil change. Dropped my car off on time at 11am, I told them I just needed it done by 3pm. No I made an appointment and waited 2 weeks for a simple oil change. Dropped my car off on time at 11am, I told them I just needed it done by 3pm. No big deal right? I thought I was doing them a favor but they told me if I don't physically wait there IN the building, then I get kicked to "the queue" and my oil change may or MAY NOT get done that day. I I literally had to sit in a chair there and wait and could not leave. I would understand the policy if I had not made an appointment but why should they care if I'm there or not if I have made an appointment that I had to wait for two weeks? I work only 3-4 min away so just sitting around wasting time is beyond stupid. I will not be back to Autohaus BMW. If they can't get past policies that have no logic then I don't trust them for auto sales or future service. More

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People are friendly and provided a good service overall. Also, being able to have selections of beverages is great. Also, being able to have selections of beverages is great. More

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Perfect service, good people, nice environment, perfect results, good advicory, good scheduling, good service, evening is good. results, good advicory, good scheduling, good service, evening is good. More

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Good service with efficient time management. I would recommend this dealership to any other future customer I would recommend this dealership to any other future customer More

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Awesome service! !! Thank you Mr.Todd Feuerhaken for all you do! Awesome advisers. Wish I bought my bmw 5 series here, instead of a random dealership, would have skip !! Thank you Mr.Todd Feuerhaken for all you do! Awesome advisers. Wish I bought my bmw 5 series here, instead of a random dealership, would have skip a lots of stress and time. Their cars would go first through their awesome mechanics before putting them on the lot. Lesson learned. Thanks again from their employees that greet you to their owners...... More

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