Chris Bimson

We were having a 5 star experience at echopark looking at a crossover. I live in the bay and my dad drove from Folsom to test drive it for me. We were told by multiple people, including a sales manager, that a crossover. I live in the bay and my dad drove from Folsom to test drive it for me. We were told by multiple people, including a sales manager, that we could purchase online or place the car on hold for 72hrs so I could drive it myself. After the test drive, my dad sat down with Chris and called me. Chris is easily the most rude, unprofessional, and unhelpful person I have ever dealt with. He said there is nothing I can do to sell you this car, he insulted my dad ("if your dad hadn't been fiddling around for an hour, you could've drove up here and been here in person yourself" (note: he was test driving and NO ONE said you have to be back by x time). I was trying to find avenues to purchase it: can I place a down payment, can I put a hold, etc. All he said was no, I can't help you in an extremely short, irritated, and disrespectful way. I eventually had to drive from the bay the same night to purchase the car. Everyone we spoke to said it could have been handled differently (ie place a hold or purchase online). He had the power to approve the online purchase and let us come up on our own time, but instead he decided to be rude and unprofessional to me, my dad, and my wife. I urge Echopark to FIRE him, I will let everyone know about my treatment there and tell them go anywhere else. I can't put into words how short he was over the phone, I'm trying to buy a 25k car and he essentially said xxxx you to me. Get rid of him and I will change this review to reflect my great experiences with the other employees I interacted with. More

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We helped my son to buy a 2021 RAV4 today. We saw an online price and drove 90 miles to test drive and purchase the car. We sat down with Dexter to review the paperwork for purchase. The price We saw an online price and drove 90 miles to test drive and purchase the car. We sat down with Dexter to review the paperwork for purchase. The price was $1700 more than we expected From the online price. They took the paperwork away after we questioned it and came back with a price that was $699 more we questioned this and they said it was for a Perma plate protection application. I indicated we did not want this and we want to purchase The car for the advertise price. Then Ben came out to explain things to us and there was no getting out of the 699 up charge. Then Chris came out and he also would not negotiate on the 699 up charge price for this thing called Perma plate. Chris said if we didn’t want the car we could leave and he confiscated the paperwork which I had been taking notes on. I myself was ready to walk over the 699 increase in price. My son and wife was paying for the car so they still wanted it. This is a poor way of doing business to attack on an extra $699 to every car and force you to pay it if you want that car, they do not indicate any part of the 699 up charge in the original online listing you need to go through the Buy online features to find out that they tack on 699 to every car. many of us know used car dealers are not known as being honest. This also is an indication of why when a car dealer needs to tack on extra charges to make more money.. In addition, this car comes only one key remote and we need to go spend $550 at the Toyota dealer to get an extra key remote. The car also has dangerous front tires and we need to spend $900 on new tires. there were no owners manuals included with the car. More

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Everyone at EchoPark is awesome to work with. They bought our old truck at a great price and sold us a Tesla at a fantastic price! Who could ask for more! They bought our old truck at a great price and sold us a Tesla at a fantastic price! Who could ask for more! More

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With my second purchased car from Echo Park of Roseville I can’t say enough about how great both of my transactions have been. Ryan Handy is a top caliber of customer service. No hassling and straight forwa I can’t say enough about how great both of my transactions have been. Ryan Handy is a top caliber of customer service. No hassling and straight forward honesty. As a team, Echo Park has stream lined purchasing a car to be a new standard of what other dealerships should emulate. More

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Sam was very helpful throughout the entire process. This dealership has a large selection of vehicles to choose from. This dealership has a large selection of vehicles to choose from. More

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Love my new car! But i also loved the experience i had. Buying a used car is a process, and not always a positive one. Belinda contacted me through out my experience But i also loved the experience i had. Buying a used car is a process, and not always a positive one. Belinda contacted me through out my experience and made sure I was in good hands. Ben Dillon, my sales agent, was stellar! He was well informed and super knowledgable and friendly. He let me drive several vechicles until I found the right one. I decided on the Hyundai Santa Fe, which was in prestine condition. Ben was constantly giving me updates throught the buying process. I highly recomend asking specifically for him. Shotouts also to Chris and Larry at the front desk made sure I was comfortable and taken care of while I waited for financing. Thanks team! More

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Valerie smalls was very attentive, informative and helpful. I had a great experience and will definitely recommend Eco Park as the place to buy used high quality cars. helpful. I had a great experience and will definitely recommend Eco Park as the place to buy used high quality cars. More

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Having gone through the car buying process a number of times over the years, Echo Park was by far the easiest and least stressful. Chris and Larry were fantastic - friendly, patient, knowledgeable, and st times over the years, Echo Park was by far the easiest and least stressful. Chris and Larry were fantastic - friendly, patient, knowledgeable, and straight forward. Never pressured or frustrated. Their prices on cars and trade ins are better than other dealerships. More

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Very generous and very helpful me and my family absolutely will recommend this place. Very clean. absolutely will recommend this place. Very clean. More

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5 star service all the way! ! Mike and Chris are the most honest, helpful salesmen I have EVER dealt with! Mike was super patient and kind throughout the whole process! Chris was ! Mike and Chris are the most honest, helpful salesmen I have EVER dealt with! Mike was super patient and kind throughout the whole process! Chris was creative in figuring out ways to make magic happen with my trade-in. I’d recommend anyone to come to EchoPark! Ask for Mike and Chris! More

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