Chong Lee

“Chong” the Service Manager and his entire Service Team are nothing short of amazing! He and his team always goes above and beyond to make sure I am taken care of. They are friendly, professional, and ef are nothing short of amazing! He and his team always goes above and beyond to make sure I am taken care of. They are friendly, professional, and efficient. They never disappoint! Their communication , timeliness, and the overall customer service is EXCELLENT! They provide quality work and also provide helpful recommendations for future maintenance. I highly recommend this dealership!!! More

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Great service, always from BMW of Sarasota! The team is friendly, helpful and flexible to meet my busy needs. The team is friendly, helpful and flexible to meet my busy needs. More

by SCOTTYODER1FL Verified Customer Verified Customer

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Great dealership great dealership,very professional and knowledgeable people,they took care of me on really high level knowledgeable people,they took care of me on really high level More

by nellyann98 Verified Customer Verified Customer

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They have been treating me as a loyal customer for years Maria and her team are excellent years Maria and her team are excellent More

by MGPAPSON324 Verified Customer Verified Customer

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The dealership was very professional and excellent to deal with they gave me the best possible amount for my trade-in and found every discount they could try to apply to make the deal happen highly recom deal with they gave me the best possible amount for my trade-in and found every discount they could try to apply to make the deal happen highly recommend them More

by beachnbay Verified Customer Verified Customer

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The oil service and my vehicle was done quickly and they identified an issue which was not covered by warranty and offered a discount for being a long time customer. Unable to do the service even with disco identified an issue which was not covered by warranty and offered a discount for being a long time customer. Unable to do the service even with discounts but appreciate their efforts. Maria was communicative throughout. Chong is a great service manager. More

by MIAMISOLD17 Verified Customer Verified Customer

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This dealership is just average. The service manager that I used to have was good and I trusted him until they replaced him with another. Just recently Carlos Munoz was reassigned The service manager that I used to have was good and I trusted him until they replaced him with another. Just recently Carlos Munoz was reassigned back to me and taking my car their for service is much better. I'm hoping their service gets much better all around. More

by JTR Verified Customer Verified Customer

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Bmw of Sarasota is the best we bought a 2019 bmw x6 in 2023 and the service has been phenomenal Mr chung u have treated us like we bought a 2025 big booty 7 series the new Manager ,Ms Pauline, Ms Lucy u g 2023 and the service has been phenomenal Mr chung u have treated us like we bought a 2025 big booty 7 series the new Manager ,Ms Pauline, Ms Lucy u guys made this service trip especially nice god bless u all More

by angieloyd6 Verified Customer Verified Customer

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All the employees are professional and customer service focused. It is a pleasure to do business with them. focused. It is a pleasure to do business with them. More

by jholt016 Verified Customer Verified Customer

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The coffee was good - the service Dept is less than stellar. Paula the line manager was probably the best thing that dealership had going...sorry I can't be more positive - I had a horrible experience. stellar. Paula the line manager was probably the best thing that dealership had going...sorry I can't be more positive - I had a horrible experience.... More

by newtesla2025@aol.com Verified Customer Verified Customer

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