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Chelsea Jose

Overview Reviews (128)

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Chelsea Jose

Chelsea Jose | Page 9

Cadillac Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.9

128 Reviews

Overview Reviews (128)

Dealership Experience

2 yrs, 4 mos

Industry Experience

15 yrs, 3 mos

Languages Spoken

English

4.9

128 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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128 Reviews of Chelsea Jose

June 22, 2025

Dealership Rating

Employee Rating

Reliable and professional service department. Chelsea is friendly and trustworthy service writer who keeps updating with the status of the repairs. Chelsea is friendly and trustworthy service writer who keeps updating with the status of the repairs. More

by Richard Aceves

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 23, 2025 -

Mark Christopher Auto Center responded

Richard, thank you for your kind words! We truly appreciate your positive feedback about our service department and Chelsea's dedication. At Mark Christopher Auto Center, we strive to provide reliable and professional service, and it's great to hear that you felt supported throughout your repair process. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 21, 2025

Dealership Rating

Employee Rating

Had my car in the shop for a few fixes had to go in an out as we waited for parts to arrive team was accommodating with Ubers as well really appreciate the Cadillac Ontario team. Thank you Chelsea out as we waited for parts to arrive team was accommodating with Ubers as well really appreciate the Cadillac Ontario team. Thank you Chelsea More

by CUDDYDIDIT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dino Picanzo , Dario Gomez

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Jun 21, 2025 -

Mark Christopher Auto Center responded

Thank you! I'm thrilled to hear that you had a great experience with Chelsea at Mark Christopher Auto Center. We strive to accommodate our customers and make the repair process as seamless as possible, including the Uber assistance. We truly appreciate your kind words and look forward to helping you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 14, 2025

Dealership Rating

Employee Rating

I have had my vehicle serviced here for the last 8 years. They always take care of my needs. They always take care of my needs. More

by Eulaelazouzi

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 14, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback, Eula! I appreciate your loyalty to Mark Christopher Auto Center over the past 8 years. It’s great to hear that we have consistently met your needs. We look forward to continuing to serve you in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 07, 2025

Dealership Rating

Employee Rating

Quick service and best dealership I been to no issues always kept me updated on all process always kept me updated on all process More

by DIEGO12349

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nobu Damon, Jackie Klosky, Leslie Fuentes, Avo Injian, Javier Juarez, Juan Fletes, Joe Lopez , Julie Escobar, Dario Gomez

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Jun 07, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Diego! I am thrilled to hear that you had a great experience with us at Mark Christopher Auto Center. We pride ourselves on providing quick service and keeping our customers informed throughout the process. We look forward to seeing you again for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 05, 2025

Dealership Rating

Employee Rating

Chelsea Jose is amazing. I find her to be consistently professional and responsive to all my needs. I am committed to GMC and Mark Christopher because of her. I find her to be consistently professional and responsive to all my needs. I am committed to GMC and Mark Christopher because of her. More

by JAMES.HAMMOND

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 05, 2025 -

Mark Christopher Auto Center responded

Thank you, James, for your wonderful review! I appreciate your kind words about Chelsea and am thrilled to hear that she has consistently met your needs with professionalism and responsiveness. We value your commitment to GMC and Mark Christopher Auto Center and look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 05, 2025

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Employee Rating

Chelsea is exceptionally professional and knowlegable. She is a great communicator and is consistently professional. She is a great communicator and is consistently professional. More

by JAMES.HAMMOND

Verified Customer

Recommend Dealer

Yes

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Jun 05, 2025 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your experience, James! We're thrilled to hear that you found our team to be professional and knowledgeable. At Mark Christopher Auto Center, we pride ourselves on effective communication and dedicated service. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 31, 2025

Dealership Rating

Employee Rating

Very fast and efficient. Never pushy always extremely considerate. Would highly recommend them to friends. Never pushy always extremely considerate. Would highly recommend them to friends. More

by CHUCKCORTNER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nobu Damon, Jackie Klosky, Leslie Fuentes, Avo Injian, Javier Juarez, Juan Fletes , Julie Escobar, Dario Gomez

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May 31, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your kind words, Chuck! We're thrilled to hear that you found our services at Mark Christopher Auto Center to be fast, efficient, and considerate. Your recommendation means a lot to us. We look forward to serving you and your friends in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 30, 2025

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Employee Rating

Excellent service from the Service Dept advisor. Was able to make last minute appt and received prompt updates Was able to make last minute appt and received prompt updates More

by ATGCOLONEL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 30, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear that you received excellent service from our Service Department advisor at Mark Christopher Auto Center. It's great to know that we could accommodate your last-minute appointment and keep you updated throughout the process. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 25, 2025

Dealership Rating

Employee Rating

I called and made an appointment for service, which was scheduled within 2 days. Once I got to the dealership, I asked for Chelsea and she accommodated me. She took care of my vehicle and even made arrange scheduled within 2 days. Once I got to the dealership, I asked for Chelsea and she accommodated me. She took care of my vehicle and even made arrangements for me to have transportation. Thank you Chelsea! More

by Happy customer

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 26, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We’re thrilled to hear that Chelsea provided excellent service during your visit to Mark Christopher Auto Center. We always strive to accommodate our customers' needs, and it's great to know that you felt taken care of. We appreciate you taking the time to share your experience and look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 16, 2025

Dealership Rating

Employee Rating

Mario Sanchez did an excellent job with answering all my questions and concerns. He was very helpful with finance and a great customer service person. Emmett was also very helpful with the financing so we questions and concerns. He was very helpful with finance and a great customer service person. Emmett was also very helpful with the financing so we were not there for hours on end. I truly appreciate their kind More

by marriedellen10

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mario Sanchez and emmet

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May 16, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that Mario and Emmett provided you with excellent service and helpful assistance with financing. At Mark Christopher Auto Center, we strive to ensure a positive customer experience, and it's great to know we met your expectations. We appreciate your kind words and hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com