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Chelsea Jose

Overview Reviews (128)

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Chelsea Jose

Chelsea Jose | Page 13

Cadillac Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.9

128 Reviews

Overview Reviews (128)

Dealership Experience

2 yrs, 4 mos

Industry Experience

15 yrs, 3 mos

Languages Spoken

English

4.9

128 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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128 Reviews of Chelsea Jose

February 07, 2025

Dealership Rating

Employee Rating

Chelsea is magnificent. She goes out of her for her customers to make sure they are satisfied with any service performed. She’s truly delightful. She goes out of her for her customers to make sure they are satisfied with any service performed. She’s truly delightful. More

by GJAC76

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 07, 2025 -

Mark Christopher Auto Center responded

Thank you! We greatly appreciate your kind words about our team member. At Mark Christopher Auto Center, we strive to provide exceptional service, and it's wonderful to hear that Chelsea made a positive impact on your experience. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 06, 2025

Dealership Rating

Employee Rating

Chelsea is very professional person, friendly, helpful. I recommend everyone to get support from her. I recommend everyone to get support from her. More

by morisjacaman

Verified Customer

Recommend Dealer

Yes

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Feb 07, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Chelsea at Mark Christopher Auto Center. Her professionalism and helpfulness are truly valued. We appreciate your recommendation and look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 05, 2025

Dealership Rating

Employee Rating

Chelsea was helpful from start to finish. She ordered the part needed for my recall and scheduled me when it was convenient with my work schedule. She was very pleasant to interact with. She ordered the part needed for my recall and scheduled me when it was convenient with my work schedule. She was very pleasant to interact with. More

by MRSMISSYLOPEZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 06, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! We're thrilled to hear that Chelsea was helpful throughout your experience at Mark Christopher Auto Center. It's great to know that she was able to assist with your recall and accommodate your schedule. We appreciate you sharing your positive experience and look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 03, 2025

Dealership Rating

Employee Rating

Chelsea is a very professional, knowledgeable, and friendly service writer. She kept me informed on the progress of the repairs and is always available for any questions or concerns. friendly service writer. She kept me informed on the progress of the repairs and is always available for any questions or concerns. More

by Richard Aceves

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 05, 2025 -

Mark Christopher Auto Center responded

Thank you, Richard, for your wonderful review! We are thrilled to hear that Chelsea provided you with professional and knowledgeable service during your visit to Mark Christopher Auto Center. Keeping our customers informed is a priority for us, and it’s great to know that she was there to assist you every step of the way. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 02, 2025

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Employee Rating

Overall the service advisors are great but this overall service center seems slower than others. Mild inefficiencies. Ordering parts for the minor issues of a repair seem to take a while (GMC's fault) bu service center seems slower than others. Mild inefficiencies. Ordering parts for the minor issues of a repair seem to take a while (GMC's fault) but MCAC does orders the parts till all the major work is done. More

by EXACT.MELEE-5C

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 04, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback regarding your experience at Mark Christopher Auto Center. I appreciate your acknowledgment of our service advisors and understand your concerns about the efficiency of our service center, particularly with parts ordering. I strive to improve and appreciate your patience as we work through these processes. If you have any further questions or concerns, please feel free to reach out to me. I look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 02, 2025

Dealership Rating

Employee Rating

Mark Christopher Auto Center . ..GREAT customer service...would recommend!! Chelsea updated me every single day... ..GREAT customer service...would recommend!! Chelsea updated me every single day... More

by DON89

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Rizzi , shane mechanic

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Feb 04, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I am thrilled to hear that you experienced great customer service at Mark Christopher Auto Center. It's fantastic to know that our team, especially Chelsea, kept you updated every day. I truly appreciate your recommendation and look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 01, 2025

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Employee Rating

Very nice dealer, very nice Cadillac service department, everyone have a great attitude and they know what are day doing. everyone have a great attitude and they know what are day doing. More

by Luz

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mario Sanchez, Edy Lopez, Osbaldo “Ozzy” Rubio, Nobu Damon, Avo Injian, Lloyd Beardsley , Dario Gomez

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Feb 04, 2025 -

Mark Christopher Auto Center responded

Thank you, Luz! I truly appreciate your kind words about Mark Christopher Auto Center and our Cadillac service department. It’s great to hear that our team’s attitude and expertise made your experience positive. I look forward to seeing you again for your future service needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 31, 2025

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Employee Rating

Service was amazing came to get my car serviced and everyone was very nice while experience was quick and easy everyone was very nice while experience was quick and easy More

by eleney

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 03, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We're thrilled to hear that your service experience at Mark Christopher Auto Center was amazing and that our team made it quick and easy for you. We appreciate your kind words and hope to see you again for your next service visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932