Chelsea Jose
Chelsea Jose at Mark Christopher Auto Center
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Chelsea Jose

Cadillac Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.9
38 Reviews

Dealership Experience

1 yr, 1 mo

Industry Experience

14 yrs

Languages Spoken

English English

4.9

38 Reviews

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38 Reviews of Chelsea Jose

April 14, 2025

Dealership Rating
Employee Rating

I was at the dealer for oil change and tire rotation, and it was a message on the dashboard says brake pad monitor and they doesn’t check the brake pad monitor after I drive the car around 400 miles I have p More

by syria1984homs
Recommend Dealer
No

April 14, 2025

Dealership Rating
Employee Rating

Greeted instantly on arrival. Friendly and courteous all the way through. Prompt call and response More

by DJANAYA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! We appreciate your kind words about the friendly and courteous service you received at Mark Christopher Auto Center. It's great to hear that you felt welcomed and valued. We look forward to serving you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 13, 2025

Dealership Rating
Employee Rating

Chelsea provides the information with clear explanations. She keeps you informed and up to date with the servicing. Excellent facilities. More

by Corey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nobu Damon

Apr 13, 2025

Mark Christopher Auto Center responded

Thank you, Corey, for your amazing feedback! We're thrilled to hear that you found the information clear and appreciate our efforts in keeping you informed about the servicing. At Mark Christopher Auto Center, we strive to provide excellent facilities and service to our customers. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 08, 2025

Dealership Rating
Employee Rating

Chelsea let me know exactly what was wrong with the vehicle and she handled it awesomely with the things that needed to be done to it vehicle More

by JCELECTRICSERVICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2025

Mark Christopher Auto Center responded

Thank you for taking the time to share your experience with Mark Christopher Auto Center. We appreciate your positive feedback and are glad to hear that Chelsea provided excellent service by clearly explaining the details regarding your vehicle. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 08, 2025

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Employee Rating

You cant miss at mark chris. The service is great. Trustworthy and reliable. I would not go anywhere else. More

by JJWINANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2025

Mark Christopher Auto Center responded

Thank you for your kind words! We truly appreciate your feedback and are delighted to hear that you found the service at Mark Christopher Auto Center to be great, trustworthy, and reliable. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 05, 2025

Dealership Rating
Employee Rating

Chelsea was great. She has helped me many times and every time she has been great! More

by summer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nobu Damon

Apr 05, 2025

Mark Christopher Auto Center responded

Thank you, Summer, for your kind words! We're thrilled to hear that Chelsea has consistently provided you with excellent service at Mark Christopher Auto Center. We appreciate your support and look forward to helping you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 31, 2025

Dealership Rating
Employee Rating

Had a pleasant experience with Chelsea and the team at Mark Christopher Cadillac. Service was prompt and they communicated and provided status updates effectively. More

by CYNTHIAB.HAYDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi

Apr 01, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! We’re thrilled to hear that you had a pleasant experience with Chelsea and our team at Mark Christopher Auto Center. It's great to know that our prompt service and effective communication made a positive impact. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 30, 2025

Dealership Rating
Employee Rating

very personable and Professional I just came in for a software update and enjoyed the coffee More

by candacecooke05
Service Communication
Recommend Dealer
Yes
Mar 30, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're delighted to hear you had a great experience at Mark Christopher Auto Center while getting your software update. We strive to provide a personable and professional service, and it's great to know you enjoyed our coffee too! We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 29, 2025

Dealership Rating
Employee Rating

They were courteous, friendly, well mannered and easy to talk to. I would tell others to change to Mark Christopher for their services. More

by BRELOP5712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2025

Mark Christopher Auto Center responded

Thank you for your review! It's great to know that you found our team at Mark Christopher Auto Center to be courteous, friendly, and easy to talk to. Your recommendation means a lot to us! We look forward to seeing you again and providing you with the best service possible. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 28, 2025

Dealership Rating
Employee Rating

Chelsea was the best. Her customer service skills and kindness were exceptional. My experience there was fast and easy. The communication Chelsea provided with updates was More

by L.loyola1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2025

Mark Christopher Auto Center responded

Thank you for your amazing feedback! We're thrilled to hear that your experience at Mark Christopher Auto Center was fast and easy. We'll be sure to pass along your kind words about Chelsea's exceptional customer service and communication. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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