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Chauncey Lovett
Chauncey Lovett at Heiser Chevrolet

Chauncey Lovett

Service Advisor

Heiser Chevrolet

10200 W. Arthur Ave.
West Allis, WI 53227

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4.7
9 Reviews
4.7

9 Reviews

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9 Reviews of Chauncey Lovett

August 11, 2025

Dealership Rating
Employee Rating

Very pleasant and attentive to my concerns not like my dealings with Holz Chevy if I buy Chevy again it will be Heiser More

by johnbrzycki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Vicari III, Lucas England, Jeffrey Brister

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Aug 18, 2025

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

August 09, 2025

Dealership Rating
Employee Rating

It took 3 separate visits to the dealership to correct the problem with my vehicle. Poor communication from the dealership and a lack of attention to detail. More

by gspyllom
Recommend Dealer
No

Other Employees Tagged: Chauncey Lovett

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Aug 22, 2025

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Brian Crandall by email at bcrandall@heiser.com so we can better understand what happened during your experience.

August 01, 2025

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Employee Rating

They were wiling to give us the car we wanted and took into consideration our dealership loyalty and available cash. More

by WISKYONE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Shepard, Brad Sterling, Lucas England, Seth Johnson

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Aug 04, 2025

Heiser Chevrolet responded

Dear Valued Customer, We are so glad you had a positive experience with the Heiser team. Thank you for your loyalty and business. We hope to see you again in the future for any vehicle or service needs!

Aug 04, 2025

WISKYONE responded

If Lucas is our service advisor it will be done right.

July 28, 2025

Dealership Rating
Employee Rating

Pleasant and respectful, he took care of the work in due time and was very patient More

by Jaggorsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 29, 2025

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the feedback. We're glad to hear you had a positive experience with us. Thank you for choosing Heiser and we hope to see you again soon!

July 12, 2025

Dealership Rating
Employee Rating

Everyone was very knowledgeable, polite, and friendly to work with. Great Dealership! Heiser will always great my business! Thanks again! More

by Jim.mcfadden15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 14, 2025

Heiser Chevrolet responded

Dear Jim, We are so glad to hear you had a positive experience working with us. We certainly do appreciate your business and feedback. Thank you!

July 03, 2025

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Employee Rating

I went there with a problem now it's gone and I'm driving happy More

by Conan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 07, 2025

Heiser Chevrolet responded

Dear Conan, We are so glad we were able to fix the issue and help you get back on the road. Thank you for doing business with us. We look forward to assisting you at your next service appointment.

June 30, 2025

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Employee Rating

On the expensive side. First fix didn't fix, second fix very costly and long wait. Hopefully my truck will be fixed now More

by claybopp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 30, 2025

Heiser Chevrolet responded

Dear Clay, Thank you for your feedback. We're sorry you aren't satisfied with your experience with us. We'd love the opportunity to hear more about your experience and hopefully turn things around for you. If possible, please reach out to our service manager Matthew Myszka by phone 414-328-2447 or by email at matthew.myszka@heiser.com with the best way to get in contact and someone will reach out!

June 23, 2025

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Employee Rating

Stood by me from start to finish very professional group I will be back again soon. More

by leonardsommers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Myzska

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Jun 24, 2025

Heiser Chevrolet responded

Dear Leonard, Thank you for leaving a review. We are so glad to hear you had a positive experience. Thank you for your business. See you again soon!

May 12, 2025

Dealership Rating
Employee Rating

Heiser Chevrolet, as usual performed at a high standard. Always helpful and courteous throughout the whole service appointment. More

by FPGRAY442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Vicari III, Lucas England, Jeffrey Brister

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May 13, 2025

Heiser Chevrolet responded

Dear Valued Customer, Thank you for your business. We are very happy to hear you had a positive experience with us. We look forward to making your next visit another 5 star experience.

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