Chau Lam

Chau Lam was my Sales person, he is very professional and excellent on customer service! He was helpful on my purchase, he explained to me the process of getting a car and answered all the questions I asked. excellent on customer service! He was helpful on my purchase, he explained to me the process of getting a car and answered all the questions I asked. He made my purchase went smooth, he gave good advise on how to care for my new car. He is very experienced about Lexus car that I learned from him so much. I have lot of trust in him and the Lexus Stevens Creek. I highly recommend family and friends to shop here. More

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Very smooth and not pushy at all. Was a delight working with Lexus Stevens' Creek and I would recommend them to friends and family Was a delight working with Lexus Stevens' Creek and I would recommend them to friends and family More

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The best dealership i've been to. The customer service is exceptional. The GM welcomed us when we arrived an our salesperson Chau is great. He enthusiastically explained the car featu The customer service is exceptional. The GM welcomed us when we arrived an our salesperson Chau is great. He enthusiastically explained the car features with us and walked us through the whole purchasing process. We'll definitely highly recommend Lexus of Stevens Creek! More

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Our experience was definitely 5 stars - if I could award 10 stars I would. From start to finish every person we talked to was professional, courteous, easy to talk to, answered all our questions & gave us i 10 stars I would. From start to finish every person we talked to was professional, courteous, easy to talk to, answered all our questions & gave us information we didn’t even know to ask about. They all made our experience quick and we left feeling confident not only about our beautiful new car but in the people who assisted us. Chau was amazing & we had complete faith in him. He knows his product & made the process easy. Claire & David were so helpful & we appreciated the time they spent helping us with all the paperwork & technology features new to us. More

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Excellent sale representative with great service love the car. Strongly recommended Buy Lexus is the best the car. Strongly recommended Buy Lexus is the best More

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I had an outstanding experience at Stevenscreek lexus dealership. The staff was incredibly knowledgeable and make the car-buyer process seamless from start to finish. Daniel took the time to understan dealership. The staff was incredibly knowledgeable and make the car-buyer process seamless from start to finish. Daniel took the time to understand my needs and helped me find the perfect car. I never felt the pressured and appreciated his help throughout the entire process. The level of customer service was top-notch. I highly recommend Stevenscreek Lexus to anyone looking for a hassle-free and enjoyable car buying experience! More

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Excellent buying experience. Chau Lam is very friendly and nice walking me through the whole process from car reservation to driving the new car out of the shop! I appreciate Chau Lam is very friendly and nice walking me through the whole process from car reservation to driving the new car out of the shop! I appreciate his patience and assistance! More

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Wonderful to experience. Highly recommended. Chai Lam was a great salesperson and helped me understand how my new car worked! Highly recommended. Chai Lam was a great salesperson and helped me understand how my new car worked! More

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Excellent, quick service. Set everything up for me in my new car. Vey happy with my purchase! Set everything up for me in my new car. Vey happy with my purchase! More

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Good services in general, patiently explain all the questions. Really fast on process paperwork and update information. questions. Really fast on process paperwork and update information. More

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