Chau Lam | Page 5

Great Experience! I want to give my special thanks to Celine Bian and Chau Lam. They made the leasing process very pleasant. I tried with other Lexus dealers before I want to give my special thanks to Celine Bian and Chau Lam. They made the leasing process very pleasant. I tried with other Lexus dealers before, they were either too busy or not willing to matched the price. But Celine responded my inquiry very fast and got us a nice quote. She also answered all of our questions nicely and professionally on the phone. We went to the store late in the evening and it took us some time to go through the documentation. Celine and Choi made the entire process very easy, clear and efficient. They worked overtime to make sure we can get the car on the same day. Waited over 40 mins after the store closed, Celine still patiently helped us setup bluetooth connection. I highly recommend Celine. She's very nice, helpful and professional. She's not that kind of sales pushing you to buy everything. She analyze the gains and lost for different options and give her suggestion based on our case. More

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Dealership was friendly and courteous and both salesmen that helped us, answered our questions without pressure.We were given a test drive as well as time to think through our options before deciding. that helped us, answered our questions without pressure.We were given a test drive as well as time to think through our options before deciding. More

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