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Charlie Betances

Overview Reviews (77) Inventory (450)

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Charlie Betances

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Charlie Betances

F&I Manager

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

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4.8

77 Reviews

Overview Reviews (77) Inventory (450)

4.8

77 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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77 Reviews of Charlie Betances

April 03, 2025

Dealership Rating

Employee Rating

They have a good selection of cars and their service department is excellent and keep you informed of any items that need to be taken care of department is excellent and keep you informed of any items that need to be taken care of More

by MOLI455218

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Caleb Prieto, Justin Worrell, Carlos Carrillo , Noah Harris

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Apr 04, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Manny Lopez Internet Sales Manager

March 14, 2025

Dealership Rating

Employee Rating

Hyundai of Wesley chapel was wonderful and made sure I got the best deal on the vehicle I wanted. David Fernandez was wonderful and really helped us out! got the best deal on the vehicle I wanted. David Fernandez was wonderful and really helped us out! More

by ANTHONYGONZALEZ2813

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Fernandez

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Mar 16, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review, Anthony. We're happy to hear that David and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Manny Lopez Internet Sales Manager

March 05, 2025

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Employee Rating

Great service . Everyone I spoke with was helpful and friendly. No issues of any kind Everyone I spoke with was helpful and friendly. No issues of any kind More

by R.ROLLINS63

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Fabio Castellon, Lenord Arestil, Tom Swedberg

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Mar 06, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Manny Lopez Internet Sales Manager

February 16, 2025

Dealership Rating

Employee Rating

Very pleased with Wesley Chapel Honda. Salesperson was very helpful in explaining all the bells and whistles on this car. Took my car in for it 6000 mile oil change, etc. They took my car Salesperson was very helpful in explaining all the bells and whistles on this car. Took my car in for it 6000 mile oil change, etc. They took my car right in on my appointment date. The dealership is on the ball. More

by REHUS1937

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Rodriguez, Brianna Hacker, Oscar Alicea

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Feb 17, 2025 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

February 01, 2025

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Employee Rating

Great service and drive to give you the best deal possible, without taking your kit and kaboodle. possible, without taking your kit and kaboodle. More

by RyanH

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Caleb Prieto, Karl Morales, Carlos Carrillo, Malachi Macera

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Feb 03, 2025 -

Hyundai of Wesley Chapel responded

Hi Ryan: Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Hyundai of Wesley Chapel! Sincerely, Manny Lopez Internet Sales Manager

January 27, 2025

Dealership Rating

Employee Rating

I love Wesley Chapel dealer because they are prompt and honest and the salesman gave us a very fair price for the car. I was very Satisfy honest and the salesman gave us a very fair price for the car. I was very Satisfy More

by ADA526

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Caleb Prieto, Robb Ortolano, Fabio Castellon, Mitchell Byrd, Craig Battinell, Tom Caruso, Sarita Alzate, Carlos Carrillo

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Jan 27, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

January 13, 2025

Dealership Rating

Employee Rating

Great service, and they strive to get you the best deal possible, without feeling like you sold a kidney for it. possible, without feeling like you sold a kidney for it. More

by RyanH

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Caleb Prieto, Karl Morales, Malachi Macera

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Jan 13, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much, Ryan, for choosing Hyundai of Wesley Chapel! Please let us know if we can be of any more assistance. Sincerely, Manny Lopez Internet Sales Manager

January 12, 2025

Dealership Rating

Employee Rating

Noah, Oliver, Fabio, Manny, Bradley, Charlie and Jose were all amazing! They made my buying experience a pleasant one! were all amazing! They made my buying experience a pleasant one! More

by KERWIN.ARTIGAS

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Fernandez, Fabio Castellon, Olivier Hans Lacossade , Noah, Manny, Bradley

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Jan 13, 2025 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience working with Noah, Oliver, Fabio, Manny ,Bradley, Charlie and Jose here at Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Manny Lopez Internet Sales Manager

January 12, 2025

Dealership Rating

Employee Rating

I had a very difficult time with my lease but it had finally all been worked out. finally all been worked out. More

by SBERRY5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Worrell , Nicole

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Jan 13, 2025 -

Hyundai of Wesley Chapel responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Sincerely, Jose Gesmondi Service Manager

January 10, 2025

Dealership Rating

Employee Rating

Was very helpful and worked hard for us to get the deal done he was very polite and caring done he was very polite and caring More

by DAVEKIRBY83

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Watkins

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Jan 12, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, Dave, and for taking the time to leave us this wonderful feedback! Sincerely, Manny Lopez Internet Sales Manager

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