Charles Wiebel
Charles Wiebel at Ed Morse Chevrolet Buick GMC

Charles Wiebel | Page 3

Service Advisor

Ed Morse Chevrolet Buick GMC

501 US-61 BUS
Muscatine, IA 52761

Contact Me
4.8
397 Reviews

Dealership Experience

4 yrs, 10 mos

Industry Experience

11 yrs

Languages Spoken

English English

4.8

397 Reviews

Write a Review

397 Reviews of Charles Wiebel

August 12, 2026

Dealership Rating
Employee Rating

Charles is very friendly and helpful guy . Thank you for making visit easy . Also the lady at pay desk was polite . More

by MJBUSTER57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pay desk employee. (Younger girl )

Aug 17, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Charles and our team made your visit easy and pleasant. We appreciate your kind words and hope to see you again soon at Ed Morse Chevrolet Buick GMC Muscatine! Sincerely, The Ed Morse Chevy Buick GMC Team

August 06, 2026

Dealership Rating
Employee Rating

They are very easy to work with when you take you vehicle in for service. More

by MAVESING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your positive review! We’re glad to hear that you found it easy to work with us for your vehicle service at Ed Morse Chevrolet Buick GMC. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

August 06, 2026

Dealership Rating
Employee Rating

Could not be happier with the Collision Center service department! Friendly professional attention to understanding the work to be done to my vintage roadster, and in the appearance of the completed work More

by dennyia70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Rob Wittmer , Pete Smillie, Body shop office personnel

Aug 09, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful review, Denny! We’re thrilled to hear that you had such a positive experience with our Collision Center at Ed Morse Chevrolet Buick GMC. Our team takes great pride in providing friendly and professional service, and we’re glad that your vintage roadster received the attention it deserves. We look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

July 26, 2026

Dealership Rating
Employee Rating

The service staff is always very friendly and helpful. They do a nice job of explaining the service work. More

by MAVESING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber

Aug 09, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you find our service staff friendly and helpful. At Ed Morse Chevrolet Buick GMC, we strive to ensure our customers understand the service work being done on their vehicles. We appreciate your feedback and look forward to serving you again soon! Sincerely, The Ed Morse Chevy Buick GMC Team

July 21, 2026

Dealership Rating
Employee Rating

Excellent overall experience getting my routine LOF and tire rotation done while I waited. Service Advisor (Charles) was a big help in reviewing my vehicle history to determine savings. Waiting area is c More

by DAHLGRENENV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience getting your routine LOF and tire rotation done. It’s great to know that Charles was a big help in reviewing your vehicle history to determine savings. We strive to provide a comfortable waiting area for our customers, and we’re glad you enjoyed the amenities. We look forward to seeing you again for your next service! Sincerely, The Ed Morse Chevy Buick GMC Team

July 18, 2026

Dealership Rating
Employee Rating

Always a great customer experience at the Ed Morse Service Department! Charles, Rob and Hans are experts in all respects at diagnosing the problem and providing the solution efficiently! More

by dennyia70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob and Hans

Jul 22, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful review! We’re happy to hear that you consistently have a great customer experience at Ed Morse Chevrolet Buick GMC Muscatine. It’s fantastic to know that Charles, Rob, and Hans have provided you with expert service in diagnosing and resolving your vehicle issues efficiently. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

July 15, 2026

Dealership Rating
Employee Rating

Staff very friendly and Charles was knowledgeable on my specific repairs and helped me feel reassured this would resolve problem and gave me peace of mind. Easy to work with. More

by cards564
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber , Pete Smillie

Jul 16, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you found our staff friendly and that Charles was able to provide you with the knowledge and reassurance regarding your repairs. At Ed Morse Chevrolet Buick GMC Muscatine, we strive to make every experience easy and satisfying. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

July 10, 2026

Dealership Rating
Employee Rating

Was able to get me in and out quickly. Unsure of whether update was done. More

by bgwaddingham
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Freddy Ortiz, Dan Cox

Jul 12, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your feedback! We're glad to hear that we were able to assist you quickly at Ed Morse Chevrolet Buick GMC. If you have any questions or concerns regarding your vehicle's update, please feel free to reach out to us directly. We appreciate your business and look forward to serving you again! Sincerely, The Ed Morse Chevy Buick GMC Team

June 27, 2026

Dealership Rating
Employee Rating

Rob does an excellent job in the Service Dept! If it weren't for him I probably would look to have service done elsewhere. He always goes the extra mile to ensure a good experience at the dealers More

by pokraus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Wittmer

Jun 30, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful review! We're pleased to hear that you had such a positive experience with Rob in our Service Department at Ed Morse Chevrolet Buick GMC. It's great to know that his dedication to going the extra mile has made your visits enjoyable. Our team appreciates your feedback and looks forward to seeing you again for your future service needs! Sincerely, The Ed Morse Chevy Buick GMC Team

June 24, 2026

Dealership Rating
Employee Rating

Repair done in a timely manner and was done when to hey said it would be More

by AUDREYWAYNE15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber , Pete Smillie

Jun 26, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your review, Audrey! We’re glad your repair at Ed Morse Chevrolet Buick GMC was completed in a timely manner. We strive to keep our commitments, and it’s great to know we met your expectations. We look forward to serving you again! Sincerely, The Ed Morse Chevy Buick GMC Team

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