Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Charles Pleugers
Charles Pleugers at Gordie Boucher Ford of Menomonee Falls
Refer Me

Charles Pleugers

Fleet Sevice Advisor

Gordie Boucher Ford of Menomonee Falls

N88 W14300 Main St
Menomonee Falls, WI 53051

Contact Me
4.9
138 Reviews

Dealership Experience

13 yrs, 3 mos

Industry Experience

27 yrs, 2 mos

4.9

138 Reviews

Write a Review

138 Reviews of Charles Pleugers

February 22, 2025

Dealership Rating
Employee Rating

Great service. Good at explaining what needs to be done. Easy to book an appointment and very timely repaires. More

by TIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger , Ben Wilcox in parts dept

Report | Print
Feb 23, 2025

Gordie Boucher Ford of Menomonee Falls responded

Tim, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls! Alex Hienz Service Manager 262-225-9010

February 04, 2025

Dealership Rating
Employee Rating

Fast, well communicated, and overall great job in fixing my vehicle. Charles is very helpful and without a doubt the ideal advisor More

by BENJAMIN.WILCOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 04, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Benjamin, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Menomonee Falls. Alex Hienz Service Manager 262-225-9010

February 03, 2025

Dealership Rating
Employee Rating

Gordy Boucher service department does excellent work and when I get back to Wisconsin, they can service my truck again. Also, also, I do not remember any people‘s names More

by davelamberton
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger, Matt Schiewe, Katie Kerby, Alex Hienz, Craig Knabe, Errick Clay

Report | Print
Feb 03, 2025

Gordie Boucher Ford of Menomonee Falls responded

Dave, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Hienz Service Manager 262-225-9010

January 10, 2025

Dealership Rating
Employee Rating

This dealership, is all around excellent. I take all my small trucks to Boucher. Service and parts department is the best around. They all need a raise More

by benkierzek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Baackes , Eric, Lucas

Report | Print
Jan 12, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you, Ben, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Hienz Service Manager 262-225-9010

January 08, 2025

Dealership Rating
Employee Rating

Charles has always been the guy. Jeff has always been the guy. Great people to deal with. More

by JOELKJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Schwister, Robert Krueger

Report | Print
Jan 08, 2025

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to hear that Charles and Jeff provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Hienz Service Manager 262-225-9010

December 23, 2024

Dealership Rating
Employee Rating

Very friendly great service and very nice waiting room and I enjoy the drop off and pick up service offered More

by bigjesse720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

Report | Print
Dec 23, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Hienz Service Manager 262-225-9010

November 24, 2024

Dealership Rating
Employee Rating

Great service that we can always trust. Fair pricing and they always do a great job. More

by lisadankert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Samp, Katie Kerby, Errick Clay

Report | Print
Nov 25, 2024

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to have provided you with such a positive experience, Lisa! We sincerely value your business and look forward to your next visit. Alex Hienz Service Manager 262-225-9010

November 24, 2024

Dealership Rating
Employee Rating

Craig is WONDERFUL. He is a wonderful person and so patient. He kept me informed and he like family now! We love Craig More

by shilohmckinney23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Baackes, Robert Krueger, Matt Schiewe, Milan Fridl, Katie Kerby, Alex Hienz, Craig Knabe, Errick Clay

Report | Print
Nov 25, 2024

Gordie Boucher Ford of Menomonee Falls responded

It's great to hear that Craig was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls! Alex Hienz Service Manager 262-225-9010

November 19, 2024

Dealership Rating
Employee Rating

From the very first phone call to when the two gentlemen picked up my truck, which was great service to when I was in the area and stopped by and talked to Chuck to when the two gentlemen brought my truck b More

by Mike.hutchison1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Kerby

Report | Print
Nov 20, 2024

Gordie Boucher Ford of Menomonee Falls responded

Mike, Thank you for the kind words for our service department! We look forward to sharing your compliments with Chuck and our team. Please don't hesitate to let us know if we can be of further assistance. Alex Hienz Service Manager 262-225-9010

October 11, 2024

Dealership Rating
Employee Rating

Great place to have a vehicle serviced. I have taken my F350 Diesel truck there for over 4 years now and I am always happy with the services completed. More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Schwister, Robert Krueger, Jeff Samp

Report | Print
Oct 12, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Menomonee Falls to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Hienz Service Manager 262-225-9010

1
2
...
14

Dealership Inventory (290 Vehicles)

used 2018 Ford Escape car, priced at $12,777
2018 Ford Escape
used
Shadow Black exterior
Automatic
Front-wheel Drive
$12,777
View Details
new 2024 Ford Bronco car, priced at $67,732
2024 Ford Bronco
new
Pne exterior
Automatic
Four-wheel Drive
$67,732
View Details
new 2024 Ford Bronco Sport car, priced at $39,232
2024 Ford Bronco Sport
new
Oxford White exterior
Automatic
Four-wheel Drive
$39,232
View Details
new 2025 Ford Escape car, priced at $31,255
2025 Ford Escape
new
Oxford White exterior
Automatic
All-wheel Drive
$31,255
View Details
new 2024 Ford F-150 car, priced at $58,750
2024 Ford F-150
new
Pum exterior
Automatic
Four-wheel Drive
$58,750
View Details
new 2024 Ford Maverick car, priced at $39,355
2024 Ford Maverick
new
Shadow Black exterior
Automatic
All-wheel Drive
$39,355
View Details
View All Inventory